Jeffrey Ray Armstrong

Arrived 15 minutes early as requested. Young lady who checked me in was lovely! Waited 30/40 minutes past my appointment time to spend 5 minutes with Dr Armstrong.

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I like Dr.Armstrong but he will not prescribe low dose pain medication. I cannot take any otc pain relievers because of other health issues. So I’m now with another doctor that doesn’t have issues helping out occasionally with pain management.

I was a little disappointed that I didn't get another steroid shot in my foot.

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This office is always professional and timely. I've never had an appointment and waited longer than 10 minutes. The dr, front staff and techs are all awesome!

Dr. Armstrong is a very professional doctor. Always asking about how you're doing. He listened to what you say. I like this. So many doctors don't listen or care.

I am very pleased with the results of my foot surgery performed by Dr. Armstrong.

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Available, courteous and professional were my experiences from Dr. Armstrong during my two visits to see him. Two different foot issues were completely resolved. He later performed surgery to remove a painful bone spur which has successfully healed. Now I can walk without discomfort.

Dr. Armstrong is very professional and shows he cares to make sure you are in no pain while removing a deep thick in-grown toe nail.

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Dr. Armstrong and his team were awesome! I broke a bone in my foot and Dr.Armstrong was extremely informative on my recovery process, and honest with me when I explained my working situation, He gave me extra advice on how to help promote my healing process. I got my walking boot on 4/17, saw Dr. Armstrong on 4/25 and was out of my boot by 5/25. The team was super accommodating and fast when I got my 2nd set of x-rays. He even said he couldn't see my fracture anymore. I told him on my last visit that I hoped I wouldn't have to see him again but if I do, I know I'm in good hands. Cherry on top, He and his team wrote me a letter thanking me for using them. Thank you to you and your team for getting me back on my feet in back in two shoes!!! Dr. Armstrong and his team were awesome! I broke a bone in my foot and Dr.Armstrong was extremely informative on my recovery process, and honest with me when I explained my working situation, He gave me extra advice on how to help promote … More

Dr Armstrong is very pleasant to deal with and I consider him to be a very good and knowledgeable surgeon.

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Dr. Armstrong is very attentive and he has a great office staff.

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It was great I think him and I appreciate him they helping me

My appointment with Doctor Armstrong was excellent in every respect, and his treatment quickly resolved the pain I was experiencing. Doctor Armstrong’s staff were courteous and efficient, and his scheduler got me in to see him on very short notice!

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

The staff was very friendly. Even though the Doctor was friendly he seemed over worked and said he couldn’t do anything for me.

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Dr. Armstrong is no nonsense, which I like. He handled my issue quickly and professionally.

Dr. Armstrong and his team at Roper are fantastic~ I would highly recommend going to him with any podiatry issues ????

Dr. Armstrong has treated me for 3 separate foot issues over the past 9 years. Always takes time to explain condition & treatment. He & the staff are the best!!

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Over the last 3 years when I developed a foot problem I had gone to 6 different foot doctors with no relief from any of them or what was wrong. One visit with Dr. Armstrong and he identified my problem and gave me some relief. As far as I am concerned he is the best.

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This user rated the provider, but did not write a review

Team was superb, no waisted time, everyone was friendly and informative, I had no questions. Process was great. Surgery went well, pain level was very manageable and outcome met all expectations. Great shout out to Dr. Armstrong and his Roper support staff. Special thanks to nurses Ann and Rachel!

I was trying to schedule my first surgery. I called last Wednesday and the lady told me someone would give me a call to schedule. Then I called again on Friday and spoke to the same lady who stated a different scheduling associate would call me by the end of the day. I just got off the phone with Sarah (different person from last week) who stated they will call me. They are working on paperwork? I asked if I should keep calling back and expressed my concern due to this being my first surgery. She stated that I should give it until Thursday before calling back. Day of surgery 9/2/21 update: Procedure went very smoothly. However, I had a reaction to the oxycodone. At 430pm today I called the general number for Roper St. Francis to reach the nurse/Dr. Armstrong. The operator stated that she tried his office multiple times without a response. She verified my phone number and told me she would send an emergency notice to Dr. Armstrong office. About 15 minutes later, I get a call from the nurse. She told me I could just called Dr. Armstrong cell phone number he gave me. I told her I never received his personal cell number. Nor did I see him after the surgery as I was told by the nurse that did my pre op set up today. The nurse told me to discontinue the oxycodone and simply take over the over the counter pain meds every 4 hours. That I would need to wait for Dr. Armstrong to come into the office tomorrow. It is nearly midnight and I am in pain due to only taking ibuprofen and Tylenol. I hope I can go to sleep tonight. I understand professional boundaries, however, could the nurse not call the doctor on my behalf due to the severity of the situation? The nurse stated that if I have problems breathing, go to the ER for an IV. It's my first surgery and I'm scared. 9/3/21: I almost went to the ER in the middle of the night due to the pain. I broke down and took half a oxy and Benadryl. Due to the level of pain, I decided to take half an oxy and benadryl and alternate with ibuprofen. I am not in the medical profession AT ALL but I have a family member that is a nurse that told me to do this worst case scenario. Due to the new medication not being filled until over 36 hours later and the fact that my new pain management strategy was working, I stuck with the half oxy regime. 9/7/21 Update: My original follow up appointment was cancelled for some reason and thankfully I noticed it in time. I called the mainline for Roper St. Francis again. They stated that they saw it was cancelled but not who cancelled it. She stated that she could get me in 1.25 hours later than my original appointment but she couldn't contact my doctor's office because they were at lunch until 2:00pm. I get to my appointment and communicate with the nurse who suggested I should simply ask for the nurse and bypass the mainline associates. If I had done so, I could have bypassed the ordeal and would have been seen at my original appointment time. Everyone was very friendly in the office and my visit went smoothly. Conclusion: Communication problem between the general Roper St. Francis system and the individual offices needs work. I think too many people have access to scheduling or deleting appointments as well. Though I think the face to face experience was great. The communication via telephone with this office could be improved. Giving me a realistic time frame on new pain meds right after my surgery would have been helpful. I ended up consulting a family member who is a nurse to help me manage my pain. Even she was surprised it took them over 36 hours to prescribe a new medication. I was trying to schedule my first surgery. I called last Wednesday and the lady told me someone would give me a call to schedule. Then I called again on Friday and spoke to the same lady who stated a different scheduling associate would … More

The attention, diagnosis, and treatment I received from Dr Armstrong for a stress fracture in my foot was excellent.

Dr Armstrong was very thorough. He offered different options for dealing with my issue. His suggestions started with the least invasive and ended with surgery. I was very pleased with Dr Armstrong. Dr Armstrong was very thorough. He offered different options for dealing with my issue. His suggestions started with the least invasive and ended with surgery. … More

Dr Armstrong is wonderful! He is very knowledgable as well as competent. I have seen him 54-5 times for different things. He is able to diagnose the problem immediately and treats it on the spot. I would recommend him highly.

Took my daughter to this doctor for a broken toe. Still getting billed over 8 months later. I just broke my toe and refuse to go to a doctor just because I don’t want to deal with unexpected bills 8-9 months later again!

Dr Armstrong is doing everything possible to help eliminate the pain in my foot and Roper PT in North My Pleasant is trying to make the pain continue. I sure appreciate Dr Armstrong but have left the PT due to Kim!!

I always enjoy my visits to Dr Armstrong because 1) he's an excellent doctor who takes care of my sadly-ageing and ugly nails and 2) we talk about subjects that appeal to our mutual interests, such as higher education and sports. We happen to have hit it off as doctor and patient from the very beginning, and our good relationship has continued over the years. July 8, 2021: Dr Armstrong's technical assistant (I think her name is Mareka) did a wonderful job with my prehensile toenaiis. It had been many months since my last visit, and she was masterful and very professional. I think she deserves a big, fat raise! I always enjoy my visits to Dr Armstrong because 1) he's an excellent doctor who takes care of my sadly-ageing and ugly nails and 2) we talk about subjects that appeal to our mutual interests, such as higher education and sports. We happen … More

After discussing my toe nail fungus with my primary care doctor she asked me if I had ever been to a Podiatrist. I told her no and she said it would be worth a visit to see what he had to say. I told him that I had tried several things including taking the oral medication but nothing worked. The oral medication damaged my liver and I did not want to try that again. He spent about 3 minutes with me and told me if I didn't want to take the oral medication that there was nothing he could do as he hurriedly walked out the door. Didn't give me any paper work so when I got through putting on my shoes I waited a little while thinking someone would come and get me. After about 5 minutes I opened the door as he walked by and he just starred at me not saying anything. I stood there a couple of minutes and left. Several months passed and I was looking at my medical records and saw where he had written that he discussed removing my toe nails along with other things that he never discussed with me. Everything he had written was incorrect. My mama told me if you can't say something good about somebody don't say anything at all. So I'm not going to say anything else about Dr. Armstrong other than he won't be treating my family or me ever again.

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

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This user rated the provider, but did not write a review

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Great experience and results

Followup after surgery visit. Promptly seen, good visit.

Problem was diagnosed quickly and resolved. Very nice doctor

Nice staff, quick processing and care/service. Nice to see when something is done right.

Well, I hope and pray that the metatarsal surgery he performed will be a permanent solution to my foot problem.

Always prompt and positive. Great work by his assistant and Dr. Armstrong.

Dr. Armstrong is a very polite caring doctor. Great beside manner. I've been a patient for a long time and will highly recommend him to everyone!

Dr Armstrong is an AMAZING doctor. This is my second surgery on the same foot, but first one by Dr. Armstrong. He has taken so good care of me and his staff are just WONDERFUL! I have nothing but great things to say about this office and his team.

Were is my review 4 thumbs DOWN .Wow it just disappeared.

Disappointed by my experience with this physician’s office. I was being seen for a fractured bone in my foot. Doc came in and I introduced myself with my first and last name then he introduced himself as Doctor XYZ. Very interesting that a man in a medical practice (in any profession really) in the South would introduce himself in such a condescending way to a woman. Assuming he has a first name and it isn’t Doctor .., So moving on from his bad manners, he displayed little to no interest in my malady. He was with me perhaps two minutes and did not even LOOK at my foot. I guess he was relying on xrays taken at an emergency care place four days prior. Guess my foot could have deteriorated since the X-ray (bloody, swelling, who knows.) An assistant wrapped my foot and put on a boot but offered little advice or information. I had to ask “Should I elevate it?” Yes. “Should I ice it?” Yes. Then I hobbled my way back through the waiting room, down elevator and out to the parking lot where it occurred to me that a temporary handicap hanger for my car might be helpful and appropriate. I wondered why my doctor hadn’t suggested or offered this. I called back the practice (not allowed to directly reach the actual office in Mt. Pleasant) and I was told they would send a message to the practice and the practice would call me and then I could return (hobble) to the practice to get paperwork to them take (hobble) to the DMV. That was all today and yesterday. My follow up appointment is in 5 weeks. I was once an employee of Roper Hospital and I think Patient care was different then. Or at least I hope so.... Disappointed by my experience with this physician’s office. I was being seen for a fractured bone in my foot. Doc came in and I introduced myself with my first and last name then he … More

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the 15 seconds I spent with him was fine.

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

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A very professional team.

Outstanding. Very personable, delivered diagnosis in a manner that was understandable.

Appointment was on time and Dr. was very thorough and informative.

My first visit with Dr.Armstrong was very good. He explained my injury and the way it has to be repaired very well.

If you ever need a foot doctor, Dr. Armstrong is the one to see. He takes the time to go over everything you want and needs to know. He did surgery on my foot, after he was done, explained everything to my wife(I was still under).

Don't have to wait in lobby long. Dr Armstrong gets to room quickly, addresses the issue and follows up in a timely manner when necessary to contact pharmacy. He follows up progress with a quick and efficient check.

Well staffed office! Everyone is very pleasant and concerned about your needs. Dr Armstrong and the staff were very through with the procedures prior and post surgery! Surgery went as the staff in the surgical suite predicted, no problems! Hospital was clean and very pleasant! Thanks again Karen

When I arrived, the waiting room was packed so I expected a long wait. But the staff was very efficient, and in a few minutes I was ushered to a treatment room. Doctor Armstrong came in a few minutes later, examined my foot, diagnosed plantar fasciitis, cut a small growth from my foot. Then an assistant brought heel cups in. I checked out, got a follow-up appointment, and was out within an hour of my appointment time. That's efficiency. When I arrived, the waiting room was packed so I expected a long wait. But the staff was very efficient, and in a few minutes I was ushered to a treatment room. Doctor Armstrong came in a few minutes later, examined my foot, diagnosed … More

Dr. Armstrong and his partners are the most professional and friendly group of doctors. The support staff is greet! Although you might not like to hear what he has to say, like “you’re going to be in this book for the next 8 to 10 weeks,” he really is the sweetest doctor and really cares for your health! This is my second broken foot so I do speak from long-term experience! Each doctor in the practice is an expert in a certain body part. Dr. Armstrong does my feet and Dr. Carroll does my knees. It’s a wonderful practice! I don’t want to know anymore of their doctors. LOL Dr. Armstrong and his partners are the most professional and friendly group of doctors. The support staff is greet! Although you might not like to hear what he has to say, like “you’re going to be in this book for the next 8 to 10 weeks,” … More

I would have to say that Dr. Armstrong is one of the best physicians from whom I have received a diagnosis and treatment. He was very direct, yet personable in his demeanor. Dr. Armstrong also was very confident about the condition causing pain in my foot, provided an initial treatment in the office and clearly communicated the follow up at home treatment needed. During the past few years I too often have found myself frustrated with our healthcare system but my experience with Dr. Armstrong and the Roper St. Francis system is encouraging. I would have to say that Dr. Armstrong is one of the best physicians from whom I have received a diagnosis and treatment. He was very direct, yet personable in his demeanor. Dr. Armstrong also was very confident about the condition … More

Dr Armstrong is the best! He must love what he does because he cares about his patients. My foot was in bad shape. Botched by another Doctor and years of pain and hard to walk. Finally found a doctor that knew what he was doing. He has done a wonderful job on my foot. I’m excited to be able to walk normal. Thank you dr Armstrong and you staff. Loved the girls in or. !!! Dr Armstrong is the best! He must love what he does because he cares about his patients. My foot was in bad shape. Botched by another Doctor and years of pain and hard to walk. Finally found a doctor that knew what he was doing. He has … More

He is understanding and exudes confidence which I like and need in a great doctor.

This is my third appt and the third time I’ve had to wait 30-45 min before even being called back. Just to wait some more. The staff at the front desk insisted that it would be 15-20 min even though the waiting room was full of ppl waiting and complaining of the wait. They weren’t interested in getting an accurate assessment of the wait or apologizing for the long delays. The actual dr seems ok but they office has issues. This is my third appt and the third time I’ve had to wait 30-45 min before even being called back. Just to wait some more. The staff at the front desk insisted that it would be 15-20 min even though the waiting room was full of ppl waiting … More

Nice Dr., and good bedside manner, but I have serious questions about the surgery he recommended, which I had him perform, only to immediately have bigger problems than I started with. Upon getting additional professional opinions (post-surgery by Dr. Armstrong), which I should have done from the start, it was obvious that I made a bad decision following his counsel. In hindsight, there were several less invasive measures I could/should have taken for my particular foot issue, all of which could have addressed my problem. Instead, I live with constant foot pain which was only exacerbated by a procedure that was supposed to reduce it. Nice Dr., and good bedside manner, but I have serious questions about the surgery he recommended, which I had him perform, only to immediately have bigger problems than I started with. … More