Dr. Janette Nguyen

Dr. Nguyen has been our primary doctor for over a decade. She takes the time to listen to me as a patient then discusses my treatment plan and options. I appreciate that I am seen in a timely manner and my concerns are addressed. For diagnostic procedures outside her practice I have been given lists of physicians to follow up with and have been very satisfied with them as well.

My experience was horrible! I only saw Dr Nguyen once, but had been to this location three times. On my last visit, I questioned whether there was any way to get my records imported into the Houston Methodist system and was told there wasn’t. I expressed disappointment because I had found Dr Nguyen through Houston Methodist. When I next tried to schedule an appointment, I was told my relationship with the doctor had been terminated because I had said I was going to find another doctor. I never said that!! I never even thought that! I was furious and wouldn’t go back if they paid me!!

I absolutely loved Brianne and spoke highly of her for years. The last time i was here she was absolutely rude to me and threw A ONE TIME MENTAL BREAKDOWN in my face infront of my boyfriend it was like she was trying to embarrass me. A couple weeks later my sister went to see her and she talked down on me to my own sister how Im a child and take nothing seriously and spoke about my medical records which is a HIPPA VIOLATION! I dont ever want to see her again

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I cannot do 0 stars unfortunately or I would!! I went to Dr. Nguyen as a new patient for annual physicals. I filled out the paperwork online, which no one, including the doctor read. Okay, no issues. I go in, I expect the doctor to talk to me about current health issue, family history, examine me and then write tests. I have family history of severe cardiac issues, hypertension, stroke, and cancer. She did not ask me ANYTHING!! I had to mention it and ask for a test! I have a swollen lymph node, which I had to mention myself! She checked, confirmed but asks me to go somewhere else! She did not even check my ears, nose, reflexes, and did not even comment on a blood spot burst that is clearly visible in my eye. It was recent. I told her I am feeling warm all over anytime I do anything and she told me it is menopause! I can recognize a hot flash, thank you, since I am experiencing menopause for a couple of years now. She was most concerned about what insurance will and will not pay, despite me telling her I will pay out of pocket, if it is not covered! Why kind of annual physical exam is it, if all the doctor cares about is writing tests and being done?!!! To look at her website, annual physicals is this big thing about care. Let me confirm, they don’t follow ANY of what they write up so prettily on their website! I cannot do 0 stars unfortunately or I would!! I went to Dr. Nguyen as a new patient for annual physicals. I filled out the paperwork online, which no one, including the doctor read. Okay, no issues. I go in, I expect the doctor to talk to … More

I went to her as a new patient for annual physicals. I have a family history of serious cardiac issues, stroke, and cancer. All of which I mentioned in the paperwork I completed online. She never bothered to read or ask me about any of that! I had a blood vessel burst in my eye, which is clearly visible. She NEVER saw that!!! I mentioned a swollen lymph node. Only then she checked it. No ears mouth nose check, no reflexes check. No breast palpitation. I asked for a Blood enzyme test for cardiac issue and I am sent to an outside lab despite labcorp being onsite. All of which is done in all other physicals I went to and I am over 50 years. Just a labcorp order and I am out of the door! This doctor is not interested in care. I cannot understand how she can write tests without knowing more about me and factors impacting my health?!!

I cannot do 0 stars unfortunately or I would!! I went to Dr. Nguyen as a new patient for annual physicals. I filled out the paperwork online, which no one, including the doctor read. Okay, no issues. I go in, I expect the doctor to talk to me about current health issue, family history, examine me and then write tests. I have family history of severe cardiac issues, hypertension, stroke, and cancer. She did not ask me ANYTHING!! I had to mention it and ask for a test! I have a swollen lymph node, which I had to mention myself! She checked, confirmed but asks me to go somewhere else! She did not even check my ears, nose, reflexes, and did not even comment on a blood spot burst that is clearly visible in my eye. It was recent. I told her I am feeling warm all over anytime I do anything and she told me it is menopause! I can recognize a hot flash, thank you, since I am experiencing menopause for a couple of years now. She was most concerned about what insurance will and will not pay, despite me telling her I will pay out of pocket, if it is not covered! Why kind of annual physical exam is it, if all the doctor cares about is writing tests and being done?!!! To look at her website, annual physicals is this big thing about care. Let me confirm, they don’t follow ANY of what they write up so prettily on their website!

I have been a patient of Dr Nguyens office for over 15 years. Since Covid there have been many inefficiencies in their day to day practices. I have called for an appointment on several occasions after having been tested for Covid with negative results. The office on all occasions refused to see me without taking their Covid test which is only done at 4pm and takes 3 to 4 days to receive results. Each time I have been running 103 fever which with my medical history of cancer and undergoing chemo, I can't wait an additional 3 to 4 days for them to feel "comfortable" to see me because they don't trust the clinics Covid test I took even though it wasn't a rapid test. I expressed my dissatisfaction to the office assistant who takes appointments in January and told her I was reluctant to return because of the issues. My insurance was wanting to bill me $100 extra per test because their office was only allowing me a tele-visit when typically my insurance would have covered these test 100% if seen in person. Today I called trying to schedule an appointment, which they had one available. The lady Julianna then said she needed to call me back. When she returned my call she said they were unable to give me that appointment because I had terminated my relationship with them in January when I expressed my dissatisfaction. So basically, they have refused me medical care once again. I have been a patient of Dr Nguyens office for over 15 years. Since Covid there have been many inefficiencies in their day to day practices. I have called for an appointment on several occasions after having been tested for Covid with … More

Although Dr. Janette listed in her provider’s profile Vietnamese as a provided language at her office, which her staff also confirmed, she couldn’t converse with my mom on a medical standpoint. This wasn’t a big issue because I was there to translate if needed. The issue we have with Dr. Janette is she said for future visits, she didn’t want me to translate on big important matters to my mother during the consultation. She told me to translate to my mother after we’ve left her office. It was very unprofessional and rude of her to set this term for future visits. As a patient, it’s my mother’s right to know everything going on no matter how small or big the topic is. My mother should also be informed while she’s in office, not after she’s left. Another issue is a staff comes in, and she abruptly leaves without apologizing or excusing herself while we were in the middle of talking to her. She really lacks the compassion, professionalism, and good manners that a good doctor should embody.

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Dr. Nguyen was very kind and knowledgeable. She explained everything well.

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I have no issue with the Dr Addick she is trying her best. My case is very complex. It's the front office when I call in for info or checking in. Example I was told I owed over $100.00 for my visit. I explained it should only be 10.00 and gave her my new card. She said that she had already verified it and it was $10.00+.so I called the insurance company. Apparently they did also and I was correct my cost was $10.00. I can't afford mistakes like that. I have no issue with the Dr Addick she is trying her best. My case is very complex. It's the front office when I call in for info or checking in. Example I was told … More

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Very Nice and works everything.

Staff is so nice and makes your visit pleasant

Great care they go above and beyond

I’ve been coming here for years and they are so attentive to your needs.

Brianne, NP is a tuned to her patient, listening well.

Polite staff. They are very thorough, and it was very nice they have a lab at their location.

Very very kind staff and very professional with great response time i am recommending all my family and friends to switch over to you guys thank you so much..

The doctor and staffs are courteous, professional, and well informed. All my questions were answered.

I've been coming here for about 5 years. I have always been treated with the upmost respect and professionalism... The whole staff is awesome!!!!!

I wasnt comfortable with a few doctor's I visited. But I have made my decision the entire staff is great.

I needed a fast referral for a follow visit with my hip surgeon. They all jumped on this and sent it to the surgeons office in minutes. Thank you.

I love this clinic so much. I have been going here for the last five years and they give great care!

There are not enough stars to fairly evaluate this clinic. Dr. B and the staff are off the charts in my opinion. I’m 66 and I’ve seen a few❤️

I see Brianne Addicks the Advanced Nurse Practitioner. I fully trust her with all my healthcare needs. She’s very thorough and caring.

The staff is very efficient and polite. Wait time is awesome. Brianna is extremely helpful and always gives you the time and attention necessary. Will continue to go to this facility in the future.

Great experience here at this office, the Doctors and Nurse Practitioners are great. The staff at this office are wonderful at what they do here. Any issues that reside the staff handles it with care and get it done.

Great service and the staff is incredible. I wasn't able to make my last appointment due to distance. I reside in DFW now and will not see anyone else. So we travel every 3 months to visit.

As always, Dr. Nguyen, PA. Brianne Addicks, and the rest of the staff are professional, very friendly and supportive taking care of my medical needs. You can tell they really care about their patients!

Love Dr. Jannette Nguyen. She worked with me to root cause my medical problem. I have been to 3 different primary cares for the last 5 years and none were able diagnose the problem. I highly recommend her if you are looking for a primary care physician..

I love the staff and especially my doctor!! I feel like I am in the best hands. I have been through a lot of scary medical this past year, I only survived it because of the caring people here. I highly recommend!!

I have been going here for years. The staff is ALWAYS kinda and considerate. My nurse practitioner (Brianne)listens to my issues and ALWAYS helps me make the decisions best for my healthcare? I would recommend this clinic to anyone!

I love Brianne thier Nurse. She really should be called Dr. Brianne she is so smart. She figured out what was wrong with me within 2 weeks after results from two blood work ups. She's amazing! The staff is awesome as well. Highly recommend!!

I absolutely love Brianne (their nurse practitioner)! She has been working with me for years to get the proper diagnosis’s and to help me maintain the highest level of wellness possible. Dr. Nguyen is wonderful as well. The staff are all very proficient and helpful. Highly recommend! - Dan and Bethany

Brianne the nurse practitioner here really cares!! The nurses, receptionists and phlebotomist are really great too! I use to go to their other location and now they've moved to a new building at a great location! I highly recommend this clinic if your are looking for a PCP! They really make you feel at home and you're not just another patient! Brianne the nurse practitioner here really cares!! The nurses, receptionists and phlebotomist are really great too! I use to go to their other location and now they've moved to a new building at a great location! I highly recommend this … More

I had a appointment to be established as a new patient at this office, as soon as I walked in I noticed a very small waiting area. I’m a high risk patient it was impossible to sit there in the waiting area with no six apart from others. There was four to five staff behind a glass window mine you everyone could not keep the six feet behind that very small work place, then I noticed while waiting to be checked in several of them had on facial mask that move up and down. The nurse told me I have to have a EKG, it wasn’t time for my blood to be drawn again. I just had it done two weeks prior to my appointment.I voiced no complaints of chest pain and she stated the EKG was part of the physical in which I knew it was a lie. This office was set up with the EKG machine there. I told her no I don’t have any chest pain what are you doing?.She stated oh don’t worry it’s covered under your insurance missing the whole point. I was told by another patient to be careful they’ll milk your insurance.

My letter to Nguyen: I was there yesterday and now have concerns about the treatment that I received. Never in my life have I been sent away from a doctor's office while in pain with no regard, suggestion or anecdote as to how to deal with the pain. You didn't even examine me for pain. When I came back in crying from the pain, you then offered ambulatory service and told me to go to the ER. ALL WITHOUT ELIMINATING OTHER POSSIBILITIES OR EXAMINING ME! I left there and went down the street to the urgent care I was told that we would try a few things and if those things failed and the pain persisted, then I would need to go to the ER. NextLevel took care of me and now I feel better. I ended up not having to go to the ER. I did leave a message with your office, she seemed pretty apathetic as well. You putting your hand in my face when I was informing you of the conversation I had with the intake nurse, was unprofessional and rude, to say the least.

I am very satisfied with Dr. Nguyen. I left my last doctor as she never really listened and would just add another pill to my growing list without explanation. Dr. Nguyen knew immediately what was happening and has been extremely thorough in her diagnosis, Her PA is extremely knowledgeable, explains in laymen's terms what is happening and wants to help rule things out to give me better piece of mind, Their staff is completely competent, quick and friendly. I have found my forever doctor.

I have been treated by Dr. Nguyen since July 2008. The office staff are extremely friendly and helpful. I have a number of disorders and Dr. Nguyen has treated each of them professionally and accurately. It is always a pleasure to visit for my regular follow-ups.

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Just changed PCPs to Dr. Nguyen and she is a delight! Listens carefully, explains things thoroughly, and is a warm and caring person.

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Dr. Nguyen is a good Dr. But what stands out is she surrounds herself with a teriffic staff. From the nurse practitioner to the receptionists. All very professional & friendly.

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Dr. Nguyen has been my families Dr for 12 years. She is extremely patient and very thorough in her examination. We have entrusted her with the care of our entire family. We have three girls and dr Nguyen helped us care for them into there adult life. Dr Nguyen is afraid to make the tough decision when it's in the best interest of her patient. When my father in law came to live with us, Dr Nguyen was our Dr of choice for him. We are grateful to have her as our healthcare provider.

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Everytime I go into see Dr Nguyen, I pay my co pay, pay for urine sample, pay for blood work, seems $$$$$ hungry, never can tell me what's wrong with me, she always wants to see me back in two weeks!!!!!

Front staff is unprofessional (unfriendly, difficult to understand, seemed annoyed to answer phone). The office is cluttered and does not inspire confidence in care. Dr. Nguyen is condescending and passively rude. Referrals are literally find your own specialist who takes your insurance, then call us.

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We have been to the office about 5 times in the last 4 months and have never seen Dr. Nguyen. We have only seen her assistant.

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