Dr. James Daniel Wylot

Patient and friendly staff all around. Very comfortable and felt heard and taken care of.

The doctor was great ! As well as no hard pitch sales ! Felt at home and comfortable, very caring staff and all are so pleasant!

Dr. Wylot is excellent! Highly recommend

Quick and simple eye exam. Very good care received. Highly recommend!

Everyone was very friendly and professional. I was greeted as soon as I came into the store.

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This user rated the provider, but did not write a review

Friendly staff and Dr. Wylott answered all my questions, very helpful!

Doctor and staff were all clear, direct, friendly, efficient, and super helpful!

Did not feel rushed and even though they were busy felt I got great attention

Staff was super helpful and polite! Very friendly atmosphere. If I could give it a 10 star I definitely would!

Liane is one of the best in that building! She took care of me the whole time, cleaned all my glasses and adjusted them and got me into two new pairs ???? thank you Liane for all that you do!

I was helped by Chuck, who was amazing in helping me select my new glasses. He was so personable and honest with the styles I was trying. He was very reassuring that I would be 100% happy with the glasses I chose. Chuck made my experience the best!!

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This user rated the provider, but did not write a review

So kind and explained everything

Great experience every time

Everyone is so kind and helpful. Absolutely hands down the best staff!!

Absolutely love Chuck and willingness to help pick the perfect pair of glasses and his kindness

Everyone went above and beyond to help me see for my honeymoon only 2 days away and I couldn’t be more grateful for them! Very friendly and helpful!

Dr. Wylot was professional and patient-centered. He remembered my prior visit and spoke about some of the follow-up. The staff at the location were personable and swift to attend to incoming patients and questions. I would recommend this team to others in need of eye care.

Very satisfied. Ladies there were nice. Dr did a great job. Longest part was picking out new glasses. Would def recommend to others.

Excellent! Dr. Wylot listened carefully to an eye concern that I had and believe he investigated to alleviate my worries. Katie, the tech was cheerful, professional and very careful in peforming all the preliminary scans. Chuck helped me select glasses without being pushy which I greatly appreciated. Great experience and professionalism, have already recommended.

Great service

Eye exam was the most encompassing exam I have had and informative. The service personal are knowledgeable patient understanding concerning and very helpful.

Entire staff was helpful and friendly.

The experience I had at Pearle Vision was not what I had expected; in a wonderful way. My last experience at an optometrist chain was horrific and I was skeptical to try again. As soon as I walked in I was greeted by a very kind woman at the desk, she acted as if she were waiting for my arrival; small act, but it made me feel important. She also immediately informed me my insurance covered the exam and glasses, which I didn't know so I was expecting to pay out of pocket. A small thing that really means a lot. A young man explained the paper work to me, it was simple and to the point. He was also very kind. I barely had a wait when Dr. Wylot came out, he introduced himself very genuinely. He really took the time to ask about my history and why I came in. He explained all he was doing and explained my astigmatism to me in a simple yet knowledgeable way. He was very genuine, semeed to really care, along with all the staff there including the wonderful gentleman who patiently helped me try on and choose a pair of glasses, but never made me feel rushed. These people are wonderful and honest and I will not be going anywhere else for my glasses or exams. Thank you all so much for making THE BEST experience getting an exam and finding a pair of glasses. The experience I had at Pearle Vision was not what I had expected; in a wonderful way. My last experience at an optometrist chain was horrific and I was skeptical to try again. As soon as I walked in I was greeted by a very kind woman at … More

Very professional and courteous.

Greeted promptly and all the office staff were friendly. Chuck was great and one of the reasons I continue to make the drive to this location. Overall a great experience.

I was assisted by Mike who was funny and upbeat. The doctor knew exactly what my issue with my contacts were. I had to go to another place for my contacts because of insurance and they did such a bad job with the power of my contacts I thought I would never wear them again. I almost cried when the doc at pearlevision assesed my need perfectly! I’ve been a long time customer and will never go anywhere else!! I was assisted by Mike who was funny and upbeat. The doctor knew exactly what my issue with my contacts were. I had to go to another place for my contacts because of insurance and they did such a bad job with the power of my contacts I … More

This was the easiest, most pleasant experience we have ever had. It was in an urgent need situation (child broke her only pair of glasses) that brought us to Pearle Vision and it will now be the only eye care store we go to. All of the staff made it easy to work with, they knew my insurance and they were fun to work with over all. Super satisfied and happy with how quick it was all taken care of and I have a very happy child with awesome new glasses. This was the easiest, most pleasant experience we have ever had. It was in an urgent need situation (child broke her only pair of glasses) that brought us to Pearle Vision and it will now be the only eye care store we go to. All of the … More

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Everyone was super friendly and welcoming

The staff was great and I had a good experience

Thorough eye exam, great service, wonderful people.

Chuck was awesome, very friendly and professional!

Kind and friendly staff. Dr. answered any and all questions I had.

Everyone was so friendly and welcoming. Molly and Chuck were both great to work with. And Dr. Conway is the best! I appreciate how he explains everything about the exam.

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Super friendly and knowledgeable staff.

We have been Pearle Eastview customers for years, your people and service continue to be excellent.

All of the staff at Eastview mall Pearle Vision are always the most courteous and knowledgeable from Dr Wylot to Charles Franklin.

Cudos to Dr., very professional????????

The service personnel and the Dr Conway are excellent and I have been a customer for many years.

The staff is professional and knowledgeable. Dr. Conway is very personable and thorough. I wouldn’t go anywhere else.

Optometrist was kind, thoughtful, thorough and patient with my questions answering with enough detail and technical information to satisfy my curiosity and concerns. Retail staff was knowledgeable and helpful in selecting frames and optimizing my insurance benefits Optometrist was kind, thoughtful, thorough and patient with my questions answering with enough detail and technical information to satisfy my curiosity and concerns. … More

Everyone I dealt with was professional and personable. They made the entire experience efficient and enjoyable.

All the staff members are friendly and helpful. Have been a customer there for years and it's always been a pleasure working with them every time.

Excellent customer service and the Doctor took his time to make sure my eyes were healthy and my prescription was correct!

From my needing directions inside the mall to paying my bill everyone was professional and so very friendly and helpful! This is the only location I will use because the entire staff is so nice and the optician is very thorough. He explains everything in language I could understand and answered any concerns. I highly recommend this location of Pearle Vision From my needing directions inside the mall to paying my bill everyone was professional and so very friendly and helpful! This is the only location I will use because the entire staff is so nice and the optician is very thorough. He explains … More

Chuck is amazing at finding the best looks for everyone! Thank you Chuck!

Greeted with a smile. Answered all questions. Knowledgeable about their job. Helpful. Friendly

Everyone was very professional. Eye exam was completed in a timely manner and plenty of frames to choose from.

The doctor really takes his time with you. I really appreciate that! Truly listens and then helps you. Thank you

Dr. Wylot is so great and thorough! Nick was great helping us pick our frames too!

Great experience! The dr was very professional and nice. Then Chuck helped me pick out great glasses!

The doctor and reception were friendly! The technician Nick helped me pick out not only 1 but 2 pairs of glasses that were in my price range. I've been going to Pearle for 10 years now and am always satisfied with the service. The doctor and reception were friendly! The technician Nick helped me pick out not only 1 but 2 pairs of glasses that were in my price range. … More

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Dr. Conway is an excellent eye dr. I always enjoy my appointments with him. I also enjoy the people who work at this location and help me always pick out great glasses!!

Prompt service, no wait time. Staff was very friendly and professional. Doctor was very knowledgeable and efficient.

Didn't feel like it was a through exam. Will be seeking different exam that is more accurate and more informative elsewhere.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Excellent service !!!

Charles is amazing!

Love you guys! Your all great!!! Thank you!

Great place!! Will definitely go back!

Everybody was awesome from the moment I walking in the door.

Always great service at this Pearle Vision store.

Dr. Conway and the whole staff was friendly and very helpful.

Courteous, professional experience. The doctor explains all aspects of the exam clearly.

My eye exam was great. Everyone was very kind and professional.

I was treated perfectly from the time I walked in until I left. I can’t think of how it could have been better. Thanks to all of you!

Everyone was great! They are doing a good job of cleaning and distancing where possible. Thank you so much!

Everyone at this location is amazing. Everyone is willing and capable to help with finding the best options to get the glasses that I need and want to wear. Thanks guys!

I’ve tried other places and doctors but I always come back to Pearle at Eastview Mall. The best customer service and Dr Wylot is kind and caring.

helpful doctor as well as extremely nice support staff!!!! Been going there for years and always a pleasant experience!!!! Very clean and they follow Covid safety guidelines. Highly recommend!!!!!

Staff were friendly and helpful and I received a very comprehensive eye exam. I had the Digital Retinal Imaging done, which was very informative (and very cool to see the results).

Everyone at this location was extremely helpful, respectful and professional. This was my first time patronizing Pearle Vision and this location made it pleasant. I will definitely continue going here. My fiancé was right about this store!

The doctor really took time to explain everything and to talk to me like a real person. It was a refreshing change from feeling like I'm being herded through as quickly as possible. I love Pearle Vision as Eastview Mall in general. Although this was my first eye exam there, I have been getting my glasses there for years. They know me by name, and always treat me like family. The doctor really took time to explain everything and to talk to me like a real person. It was a refreshing change from feeling like I'm being herded through as quickly as possible. I love Pearle Vision as Eastview Mall in general. … More

Dr. Conway did a great job. Looks like I am a candidate for cataract surgery, and he worked hard to adjust my prescription before confirming that the best, and immediate course of action was a full explanation and then to refer me to a specialist. Thanks Dr. Conway.

Everyone working was super Friendly! The doctor was awesome he would actually explain things to you and tell you what he sees. The staff was just amazing helping me find glasses. They set me up with a great pair of glasses that were unique to my style. Their glasses selection was over the top so many to choose from!

I'm honestly in shock of how rude the receptionist was today. I work for a major insurance company and will be reporting them. I have dealt with them in the past and they have been great. It was the first time I have taken my daughter there. I brought my daughter in to get her eye exam and they already had insurance on record for her. The formation for her in the system wasnt for my insurance...it was for my daughters mothers new husband in a different state. Without going into it to much...all i will say is I prefer not use it; and politely explained that I do not want use it as its not mine. She looked at me like I was nuts and I explained again (politely) and handed her my insurance card. She barely looked at it and said this is not excepted here. I had to correct her and she then said oh ya "I guess we do". But she still stated why don't you want to use this one and rolled her eyes. I explained again, and yes I did get a bit of a tone as I stated again for third time to use mine as that was not my insurance. She rolled here eyes again and shook her head of which I stated that there was no need for the attitude which she replied: "you started it first!" Again I have not had an issue here before and was kinda beside my self as I couldn't believe that this is how this lady treated people. I stated maybe we should go somewhere else. She then said yes I think that is best. Wow... I do work for the 2nd largest insurance company in the country. I will be speaking to management about this. Additionally I should have been verified if I was the individual on the paper befor i was shown his inssurance information. I'm honestly in shock of how rude the receptionist was today. I work for a major insurance company and will be reporting them. I have dealt with them in the past and they have been great. It was the first time I have taken my daughter … More

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chuck franklin is awesome

Very pleasant experience all the way around:) Very satisfied. Thank you.

They got me in super quick. Staff was very friendly. They also answered all my questions.

Everyone from the Dr to the incredible technicians were amazing! They were so helpful and worked so hard to get everything I needed!

The doctors are so knowledgeable and explain everything so understandably. And the staff is so cool! They make picking out your glasses super fun!

Everyone is friendly, polite and helpful at the Eatview Mall Pearle Vision. Each time myself or my children are seen at this location, we have a positive experience. The facility is clean, organized and each employee is a delightful person.

The Optometrist I saw at Pearle Vision at Eastview Mall in Victor, NY (December 9th, 10am) was outstanding! He was very thorough in his exam, displayed a solid knowledge base, and had an excellent bedside manner. I felt comfortable during the exam. The Optician who helped me find glasses was great too! He was personable, fun, and knowledgeable and helped me find as many discounts as possible! There was another staff member, Optician I believe, who greeted me when I arrived. She was very helpful answering my insurance questions. I will refer friends to Pearle Vision without hesitation! The Optometrist I saw at Pearle Vision at Eastview Mall in Victor, NY (December 9th, 10am) was outstanding! He was very thorough in his exam, displayed a solid knowledge base, and had an excellent bedside manner. I felt comfortable during … More

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Dr. Wylot is the best. Great experience.

Very professional and precise. Everything was explained and executed well and in plain terms.

Dr Wylot is always thorough and is great at explaining what he is doing and why he is doing it. Very pleasant and friendly staff.

Everybody, from the receptionist, to the opticians, to the doctors, were so kind and helpful! Definitely switching to Pearle Vision after this great experience.

The eye doctor probably saved my husband's life this morning. My husband came out of the exam room rather quickly and he said he was being sent to Urgent Care. The doctor thought with his prescription changing so much in a year there might be something else going on. He asked my husband if he was experiencing dry mouth, thirsty, frequency to use the bathroom more that his blood sugar was high. BOY WAS HE RIGHT! BG was over 600 at urgent care and they sent us to hospital. He's been admitted and getting his sugar down. Down to 277 after several doses of insulin. THANK YOU PEARLE!!! The eye doctor probably saved my husband's life this morning. My husband came out of the exam room rather quickly and he said he was being sent to Urgent Care. The doctor thought with his prescription changing so much in a year there might … More