Hope Ann Murray

There is no road. It is parking lot entrance.

Doc has alot of patients, and though in office time may see long, you know your getting your treatment. She has 2 rooms and she will have on person prepping while the other is getting there time. One of my children and myself have been in on mutiple occasions from, broken, ankles, feet, Achilles tears. She is all on it from old to young, she is caring, alittle country hospitality.

Dr. Murray and Roxi treated me with care and were very responsive to my needs when I required information regarding my procedure. I cant thank them enough! I recommend this establishment for any podiatry care and procedures.

I have been calling what appears to be a ton of times just to schedule an appointment and was given no other choice but to leave a voicemail hoping that someone would reach back out to me. That did not happen either. After weeks when I was finally able to get a hold of someone I scheduled an appointment to be treated what I suspected at the time ( Plantar fasciitis). I have been in a lot of pain and I knew I was traveling overseas. I admit that I was late for my appointment, however thought still at least within the grace period. Dr. Murray would not see me anymore. It appeared I was her last patient that day. When attempting to reschedule no appointment was available for me. I contacted them as soon as I got back from overseas, as of today 08-27 one week ago, left a voicemail, almost begging to be called back to schedule an appointment, and to this day no one has bothered to get in contact with me. It seems like this office is not even in business or does not care to be in business.

I have been seeing Dr. Murray for 4 years now. I had ankle surgery in 2015 by another Dr. In the area and went to Dr. Murray after that surgery. She was up front and honest about my situation. I am truly thankful to her for being so honest because the Dr. I had before basically didn't give me alot of important information leading to a unnecessary surgery at the time. She has thoroughly discussed with me how to go about the next steps and questions that need to be asked and everything. I love the atmosphere of her office and everyone that works there. They are serious about their care with patients and like to maintain a cheerful environment. Thank you all for your excellence! I have been seeing Dr. Murray for 4 years now. I had ankle surgery in 2015 by another Dr. In the area and went to Dr. Murray after that surgery. She was up front and honest about my situation. I am truly thankful to her for being so … More

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Dr. Hope has always been great every time I need to see her.

My first experience was great the staff is very friendly the Doctor talked to me where I was able to understand her plans for future care for my feet, she did not rush me to run off to the next patient she answered all questions and concerns I had regrading my care I would highly recommend her to family and friends my experience was all out great My first experience was great the staff is very friendly the Doctor talked to me where I was able to understand her plans for future care for my feet, she did not rush me to run off to the next patient she answered all questions and … More

My last appointment was excellent. I love the way Dr. Murry explains everything to me and works hard to make sure I have everything I need.

I was very impressed with Dr. Murray's bedside manner. She was clear, concise and I didnt need a DPM to understand her lol after xrays she went over possible options and even offered to assist me in finding a PCP for pre-Op evaluation. I love that she took time and SAT with me as she educated me about my issue. She wasn't in any rush even though I'd had many questions and concerns. I knew I'd made a great choice when I heard her singing in the corridor prior to meeting her lol Staff was amazing as well:) I have already recommended the Copperas Cove location to friends and family. Can't wait to finally get the relief I've been praying for!

I've made appointments I've had Roxy call knowing that I'm supposed to be in the office in a 1/2 an hour to cancel I've had it where roxy's not shown up when I was told to show up for certain appointments. I have been told by Roxy how things work in the office and then it be different I did speak with doctor Hope and it seemed as she doesn't care about her patients where the time that is involved in coming to an appointment and then it being canceled 20 minutes or half hour before you're supposed to show up. Don't waste your time at the place because they don't care.

Doctor hope is an amazing doctor but her staff is definitely not responsible enough to help run that office you have the nurse that doesn't show up at all .when appointments are made I have had where they have made appointments for me I go there to the office for the office to be closed this is happen a handful of times. I would not recommend this office Doctor hope is an amazing doctor but her staff is definitely not responsible enough to help run that office you have the nurse that doesn't show up at all .when appointments are made I have had where they have made appointments for me I go … More

If I could leave a negative comment I would. I feel that Dr. Murray purposely took advantage of a deploying soldier who was forced to go to her with foot problems during his pre deployment training. Even though insurance was presented at time of service, he was asked to pay the entire bill up front, and now the office refuses to send in the paperwork so the insurance can pay and we can be reimbursed. Every time I call I am told it will be dealt with or I will get a call back, and every single time I am lied to. This place should be ashamed of themselves and how they treat patients. Stay away! If I could leave a negative comment I would. I feel that Dr. Murray purposely took advantage of a deploying soldier who was forced to go to her with foot problems during his pre deployment training. Even though insurance was presented at … More

Dr. Murray has treated both of my children now and both have had tremendous relief from their issue thanks to Dr. Murray. She always talks to their level so they can fully understand how to care for their toes after the procedure. She’s also great at keeping their minds off what’s happening during the procedure.

Dr. Murray has treated both of my kids for foot issues. She always talks to their level when explaining how to care for their toes after the procedure. She’s also great at helping keep their minds off what’s happening during the procedure.

I have have been trying to get a copy of my medical records for 3 months now, every time I've called I've been told "Dr Murray is on a conference call by the front desk and that they will check the status and return my call" I've never once received any return call. Now when I call I automatically get their voice mail. Extremely unprofessional. I do not owe them money and have paid for all my services and Dr Murray and her staff are withholding my medical records. I would not recommend using her

My husband has been dealing with issues since last year. His orthotics took months to be completed. 4 to be exact. We overpaid and waited months to get our refund. Each time the office was called there was a different excuse. as to why the refund was taking so long. Now his orthotics had to go back for some work and we can never get an answer as to where they are. After this we will never deal with this office again. My husband has been dealing with issues since last year. His orthotics took months to be completed. 4 to be exact. We overpaid and waited months to get our refund. Each time the office was called there was a different excuse. as to why the … More

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Just another number, a second class patient who doesn't deserve to know the total cost of a procedure. Repeated requests for information are deliberately ignored. Never again.

There have been times I've waited longer than expected for my appointment but because Dr Murray gives such excellent care to each individual, it has always been worth the wait and time.