Dr. Heather Collins

Dr Collins is caring and understanding. She always has the answers and goes above and beyond with her care. I have seen issues with office staff in the past but For the most part they get me what I need and only missed one referral in 5 years. They are by the book with a lot of things and if she is your primary they you need to visit regularly to receive referrals and meds. There are always students in the office and when you’re not feeling well explaining things a million times can be annoying too but I don’t sweat the small stuff and love the idea of future drs learning under her. If the office staff would smile and welcome you this place would be top notch.

Dr Heather Collins and her team are amazing on all levels. Rose makes it very easy to make an appointment and is always welcoming. Dr Collins facilitates the learning of nurse practitioner students and/or med students by having them there for rotating educational experiences. I myself am a nurse practitioner, and I am continuously grateful and impressed with every meeting with Dr. Collins, over the many years I have enjoyed her as my physician. Dr. Collins is compassionate, well informed, up-to-date, great listener and problem solver, and she works very collaboratively and inclusively with the students rotating thru her office. I have referred friends and neighbors to see Dr. Collins and we all give her and her team, rave reviews.

I have been a patient of Dr. Collins for 17 yrs. Since she moved to Holy Redeemer the people that work in her office are extremely rude. When you go for an appointment, prepare to encounter an office full of students. Who will all discuss your medical history and reason for visit. They will also come in for the exam ,you have to wait while Dr. Collins explains everything to her student. I hav dealt with all this bc I really liked Dr. Collins.But today was the end when I had to reschedule because of an emergency. My boyfriend was rushed to the hospital due to a heart attack. The always rude secretary informed me that ii would hav to pay $50 to cancel. Didn't ask why , didn't care. She said I had to give 24 hr notice. I told her they were closed yesterday due to the fact it was Easter and a Sunday She then said I should have left a message.I will b looking for a new Dr.

Best doctor ever ??

Always professional and attentive to my needs. My whole family goes here and we love ir

Looked for primary care doctor for sometime found Heather Collins and she is the best. Even if she does not get back to you herself someone in her office does and they are right on target. Don't know what the other reviews are talking about I never found her to be rude she is very down to earth. Very good doctor...period.

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She and her staff are absolutely rude and she loves screaming at people like they are her children

The doctor is rude and disregards the conditions her patients are in.

Excellent in the analysis of issues and recommended treatment plan.

This is the worst Dr I've ever had to deal with ever. The woman who answers the phone is rude and that's as far as you get when trying to communicate with the doctor. Do yourself a favor and find somewhere else to go. Completely unprofessional and uncaring. Believe all the other one start reviews.

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I had a wonderful experience with Dr Collins. I had gone to a previous doctor and was diagnosed with a condition that scared me. The other doctor told me what to do and when I asked questions did not answer me. I went to Dr Collins for a 2nd opinion and she was kind, caring and truly apathetic. She explained and devised a plan with me. It could not have been better! I trust her judgment and medical advice. So glad I went and saw her!!

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Extremely rude, I’ve never experienced a Doctor be so rube including her staff! I will never return to her and I don’t recommend her to anyone!!!. I asked a simple question in regards to testing with covid, she was very rube to me because “she’s tired of repeating herself to people who’s asking her the same question” this is new to everyone worldwide your blessed enough to know a little more, so educating your patients instead of not wanting to repeat yourself would make you and your staff a bit more professional. I hope she learns how to be compassionate in times like this.

She was extremely rude.

VERY unprofessional. Dont ask her for anything because it will be an inconvenience for her to do her job. I dont know how she has made it this far. Unprofessional, VERY rude, and ignorant. Horrible attitude. Ive been to her office multiple times and never actually have been able to talk to her always a student. A STUDENT prescribing my medications and explaining my blood work. I see she commented saying “untrue that’d be illegal” which is why i said “I don’t know how shes made it this far” after seeing many other reviews seems like this has happened to multiple other people. Yes having a student PRESCRIBE my medication (and have it sent to the wrong pharmacy ) is ILLEGAL does not mean she did not do it. Instead of being a professional she argues on her google reviews. Guess when you sit in the back of the office not attending to your patients, you have time to do that kind of stuff. VERY unprofessional. Dont ask her for anything because it will be an inconvenience for her to do her job. I dont know how she has made it this far. Unprofessional, VERY rude, and ignorant. Horrible attitude. Ive been to her office multiple … More

Doesn’t deserve the one star. I inconvenienced her by worrying that my husband was being release from hospital too soon. Nurse got her on phone to talk to me and she was yelling at me that she released him after talking to nurse and GI Dr, AND NOW HAS TO TALK TO ME FOUR HOURS LATER!!!! Guess I interrupted happy hour Other than the happy hour comment it’s all 100% true. I’ve never had a doctor speak to me the way Dr Collins did. Very unprofessional Doesn’t deserve the one star. I inconvenienced her by worrying that my husband was being release from hospital too soon. Nurse got her on phone to talk to me and she was yelling at me that she released him after talking to nurse and GI Dr, … More

Always attentive and available!

Love Dr Collins She has been my doctor for years and I have never had a single bad experience.

I’ve been a patient of Dr.Collins for many years. I live in Delaware now and refuse to find another primary doctor. She has always been there for anything I ever needed. My family also goes to her and will continue to go to her as long as she’s around. I can’t forget Jim. He also has been very helpful and attentive whenever we need something. I’ve been a patient of Dr.Collins for many years. I live in Delaware now and refuse to find another primary doctor. She has always been there for anything I ever needed. My family also goes to her and will continue to go to her as long as … More

I love Dr. Collins. She is straight to the point and knows what she is talking about. My life has changed for the better because of her. At first I was a little skeptical based on the bad reviews but honestly at times you have to based your judgment on your own expireance and not others. Im glad I took a chance with her and I am glad I did because she is GREAT! She is stuck with me now lol I love Dr. Collins. She is straight to the point and knows what she is talking about. My life has changed for the better because of her. At first I was a little skeptical based on the bad reviews but honestly at times you have to based your … More

Not recommended, Dr. Collins seems to have a very short attention span in dealing with her patients, either that or she just doesn't care .. it's very difficult to tell with the lack of of professional demeanor exhibited by her or her staff. It's always very hard finding a new doctor but after 10 years, the last 4 years of visits have gotten worse and worse. I wouldn't recommend Dr. Collins to anyone. Was a patient of Dr. Collins for about 10 years.

Smart and effective. Exactly what I needed after previous PCP failed to recognize a serious health condition after years of complaining of same symptoms. Dr. Collins is a life saver.

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Dr. Collins is generally nice. She doesn't linger in the exam room, and is sometimes too quick to get you in and out. The admin staff are terribly rude and act like you are inconveniencing them. After being seen by the Dr. I was rushed out like leaves being swept into the street. Needed to get blood work done, but was given scant directions as to where to go to get the work done. I will be seeking out a new provider as soon as possible.

Always able to be seen ,

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Horrible! Do not waste your time!

If I could give her less than 1 star I would! She is completely horrible & very nasty! She treats her patients like trash! She’s unprofessional & doesn’t deserve to call herself a doctor!

Horrible bedside manner, very unpleasant and unprofessional. I wouldn't recommend her to a rodent! She is unfit to be a doctor . She lost control and screamed at us like a crazy person. We feared for our lives. Stay away. Stay far away!!!

Have been a patient of Dr. Collins for years. Loved her when I first started going there, now she is too busy for her patients. Does not return phone calls and when you finally get her, screams at you on the phone and hangs up on you!

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She's great. I've always gotten in to see her very quickly. Thanks for your work Dr. Collins!

Dr Collins is the best primary care physician I’ve ever met! She truly cares about her patients and she has a wonderful bedside manner.

Horrible bedside manner, very unpleasant and unprofessional. I wouldn't recommend her to a rodent. She is unfit to be a doctor.

Unprofessional. She gives no respect to her patients. She treats them like trash. She impossible to get in contact with.

I've seen Dr Collins for almost 2 years now, and shrugged is AMAZING! She always takes the time to listen and is wonderful about making referrals to specialized physicians when necessary.

She cares & is very considerate & respectful. I have been a patient for over 10 years. I am very picky about my health care!

Dr. Collins is amazing she made me feel so comfortable and changed my life for the better. Her staff is amazing as well. Things get done right away she doesn't make you wait for anything.

Staff is terribly rude. Would not allow me to make an appointment for a sick visit since I never came in for a new patient consultation. So instead I had to pay out of pocket to be seen by an urgent care. I WILL be changing my pcp this enrollment period. Excepting new patients is a lie. Make sure you make a well visit before you get sick. What a joke.

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Love her excellent bed side manor

My wife and I started with her at Hartsville years ago and followed her here! Always makes us feel like she cares.

Dr Collins is amazing! She is very kind and compassionate towards her patients. I wish that there were more Doctors like her, I never feel as if I am being rushed out of her office! Anyone searching for a new Doctor, I highly recommend Dr, Collins

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STAFF IS BEYOND RUDE!!!!!! DR COLLINS HAS CHANGED OVER THE YEARS- SHE WAS ONCE CARING- NOT SO MUCH ANYMORE>

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I have been with Dr Collins for years , She is easy to talk to and any thing I came to her with she took seriously and scheduled for specialists or handled right then And there. She and her staff are excellent and caring.

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She lies which for a doctor is not acceptable. Saw her for Pain management off and on for 10 years. I was injured while I was in the service. Back pain issues, the last few visits she has been telling me to call in scripts to be pick--lies to my new doctor, apparently the law had change no pain meds are to be presribed by anyone but a pain management doctor. She never told me the law had changed so when I went to me new doctor She revered me to be a drug seeker. It will take months to off this

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I absolutely love Dr. Collins. Her and her staff made me feel totally comfortable! I would highly recommend them for anybody!

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I have been a patient of Dr. Collins for 10+ years and cannot say enough good things about her. Dr. Collins obtains all of the best qualities you look for in a physician. Her staff is friendly and always picks up the phone, her emails phone calls are always returned. You can always get a Rx refill and apt when needed. You NEVER wait in the waiting room or to see her. She is thorough and listens intently. Dr. Collins tells it like it is, and tells you what to expect. She is fantastic!

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