Dr. Hayward Lynn Eubanks

Great experience as a first timer. I barely waited to be helped when I checked in. The staff and Dr. Eubanks were all very friendly and helpful. I especially loved how Dr. Eubanks really took his time to explain my conditions with me as well as my treatment options. I had a great visit and the doctor’s demeanor has really put me at ease so I highly recommend this clinic.

Great experience as a first timer. I barely waited to be helped when I checked in. The staff and Dr. Eubanks were all very friendly and helpful. I especially loved how Dr. Eubanks really took his time to explain my conditions with me as well as my treatment options. I had a great visit and the doctor’s demeanor has really put me at ease so I highly recommend this clinic.

Had my first visit with Dr Eubanks this week. I am so happy I was referred to him. Everything was smooth and informative, his front office was polite and efficient. He spent the perfect amount of time explaining and listening to me. The office is older but kept up well and most importantly it’s clean. COVID protocol of waiting in the parking lot made lots of sense. I would highly recommend him. Had my first visit with Dr Eubanks this week. I am so happy I was referred to him. Everything was smooth and informative, his front office was polite and efficient. He spent the perfect amount of time explaining and listening to me. The … More

Good doctor but he needs better receptionist for the Hawthorne office. The chubby American American young lady is rude. She needs to do a better job with handling patients and their wait. His daughter used to work the front desk. He should bring her back because the new girl is a NO.

Rude with long waiting times

Receptionist are extremely rude and incompetent. During the beginning of covid they canceled my appointment. It took over 30 calls from march to june for them to finally answer. I had to call non stop 5 times back to back for them to answer. When we showed up they said that they never canceled and the process had to start over. Another patient showed up while we were waiting and complained about the same thing but she's been calling since November. They've been running the insurance company in circles with unnecessary appointments. Went somewhere else for a second opinion and the process is running more smoothly and faster. Receptionist are extremely rude and incompetent. During the beginning of covid they canceled my appointment. It took over 30 calls from march to june for them to finally answer. I had to call non stop 5 times back to back for them to … More

I finally had my appointment with Dr Eubanks. The horror of the last time is long gone and so is Brenda. The rest of the office is kind, attentive and handles a VERY full schedule like a ride at Disneyland. Smoothly and thoroughly.And the doctor. my knight in shining armor. I guess I was suppose to wait for him. All and all my experience this time was A++. It is a busy office and some are more urgent than others so yes we have to wait as Dr Eubanks does his due dillagence and takes good care of us in a very scary time. Let's be thankful for men like him. I finally had my appointment with Dr Eubanks. The horror of the last time is long gone and so is Brenda. The rest of the office is kind, attentive and handles a VERY full schedule like a ride at Disneyland. Smoothly and thoroughly.And the … More

I dont have anything to say about Dr Eubanks as I never got to see him. A lovely woman named Kisha made me an appointment in No Hollyood. I dive 1 hr to be 15 min early fo my app as asked. I hot there and stood in a vestibule with other patients and called into the office as instructed an Brenda answered the phone and informed me that my appointment was not that that day . I assured her it was. She very curtly asked me who made my apt. I was so rattled I couldn't remember. This went on . She was the rudest most contrite receptionist I have ever spoken with. I asked her to ask the Dr to call me that eve , no call. The next am she informed me she called my ins co for a new Dr. No I have to wait until l Nov 30th. DR EUBANKS, YOR OFFICE MANAGER IS ATROCIOUS AND BEYOND HORRIBLE. THERE IS MUCH MORE SHE SAID AND DID. I dont have anything to say about Dr Eubanks as I never got to see him. A lovely woman named Kisha made me an appointment in No Hollyood. I dive 1 hr to be 15 min early fo my app as asked. I hot there and stood in a vestibule with other … More

No service and waiting time is very long no point to take an appointment just walk in and put your name. I had a very bad experiance

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This office is beyond GHETTO no way I should wait 3 months to make an appointment

The receptionist answered 2 times three days apart saying their system was down and I couldn’t make an appointment. Not sure if my insurance already paid them and they are trying to hold me over till it expires. I was referred for a one time appt. So I decided to wait two weeks to call back. Now they pick up phone and hang up. I know it isn’t the system because I hear talking in background before they hang up and other times the voicemail comes on saying no one is available. She decided to answer after so many calls from me and says they are out to lunch. I asked if I could make an appt she said when they get back from lunch at 1:30. She said the system just rings when they are out to lunch. Funny cuz I was getting pick ups and hang ups. If I end up getting an appointment and they follow through then I will update my review. Until then it sounds like scammers of insurance fraud. The receptionist answered 2 times three days apart saying their system was down and I couldn’t make an appointment. Not sure if my insurance already paid them and they are trying to hold me over till it expires. I was referred for a one … More

The receptionist was super rude since she answered the call. I was trying to make a first time appoiment but the receptionist answered angry at asking her what date the appointment was, she shouted at me on the phone and when I told her not to be rude and to calm her voice volume she told me that she was going to cancel the reference and that I was not going to be see at the clinic. really ??? After reading these comments and seeing that I am not the only one complaining about the customer service of this place I am really happy to change my reffing to go see another doctor If this is the case of the workers at this clinic and the doctor has not done anything seeing all these bad messages, I cannot imagine or have confidence in being treated in that place! I do not recommend it! The receptionist was super rude since she answered the call. I was trying to make a first time appoiment but the receptionist answered angry at asking her what date the appointment was, she shouted at me on the phone and when I told her … More

Great doctor, friendly, efficient, flexibleetx. Staff is also a pleasure to work with. Thank you for your assistance while my father was in your care.

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Man what time do they open here? Plus I call and no one answers the phone terrible.

OBNOXIOUS STAFF!!!! After waiting for days and many calls before a call back to finally make Waited an appointment to see the doctor, we are greeted rudely to sit down for 90 minutes before filling out the paperwork and then another 40 minutes to see the doctor!!! He was fine but his office manager who carries the same last name could not have been more disrespectful!! What a shame!!!! A terrible experience!! OBNOXIOUS STAFF!!!! After waiting for days and many calls before a call back to finally make Waited an appointment to see the doctor, we are greeted rudely to sit down for 90 minutes before filling out the paperwork and then another 40 … More

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This user rated the provider, but did not write a review

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Doesn't listen, terrible scheduling, hours of waiting. Waited hours to get seen for like 4 minutes. Don't recommend.

Appointment was for 1-9-2017 didn't see the doctor said he was still doing surgery in Van nuts people sitting there with no doc appointments didn't mean anything gave me an appointment for 1-16-2017 at 2 king holiday get there doc still isn't there lobby full and the smell is horrible these doctors forget that the patients that they treat with no compassion and respect are the ones who helped them get their office in Van nuys I bet the office in Van nuys doesn't look or smell like this and the patients there are treated much better and differently Appointment was for 1-9-2017 didn't see the doctor said he was still doing surgery in Van nuts people sitting there with no doc appointments didn't mean anything gave me an appointment for 1-16-2017 at 2 king holiday get there doc still … More

professional

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The worse customer service ever from Britney or how ever you spell her name unbelievable. The attitude and the plain rudeness and the audacity to just be breathing hard through the phone. If you don't like your job don't do it. She claimed to be the assistant manager I'm very disappointed and coming from a customer service management myself it was very disappointing to hear this voice tone and the poor customer service by her.

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