Dr. Floridalia Cruz

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(Translated by Google) The doctor and assistant are great but the staff is terrible. It is understood that due to the Covid19 situation, some measures must be taken. You cannot enter the offices they make you wait outside for a long time even if you have an appointment there is no pending staff who arrived first there is no organization so when they come to attend you they ask who came first and there the mess is formed the last one who arrives you want to attend the first nurses do not know how to have control and to finish the attitude they take is worse. Learn to organize !!! (Original) La doctora y asistente son buenísimas pero el personal es fatal. Se entiende que por la situación de Covid19 hay que tomar unas medidas . No se puede entrar alas oficinas te hacen esperar afuera un buen rato aunque tengas cita no hay personal pendiente quien llego primero no hay organizacion entonces cuando te vienen atender preguntan quien llego primero y ahi se forma el despelote rl ultimo que llega se quiere atender primero las enfermeras no saben tener control y para terminar las actitud que toman es peor. Aprendan a organizarse!!! (Translated by Google) The doctor and assistant are great but the staff is terrible. It is understood that due to the Covid19 situation, some measures must be taken. … More

I am writing to you today to inform you of the horrible encounter that I have just had with my PA Yudelka. I called in today due to me having a UTI that does not seem to go away. I sent her my report and she then prescribed me Cephalexin 2 times per day for 10 days at 500 MG. I took all my medication but I am still not feeling any better extreme pain in my kidney area and I have to go alot sometimes its still a little bit sometimes nothing. I asked my boss which is the CEO on my company and he advice that the medication that was given to me does not work to cure Enterococcus Faecalis thus the reason for me to still be in so much pain. I will be removing her as my provider. She has the worst bedside manner I have EVER seen, I don't think she realized that I am Puerto Rican and although I can speak it I do understand it very well. I like appreciate getting called dirty and being told that it is my fault that I have not been cured because I am not cleaning myself correctly after I use the restroom or have sex. I am a very clean person I do clean myself more then enough but that is none of her business to be telling me that. I have been through this before as well she talks in Spanish really bad in front of her patients thinking they don't know what she is saying which I do. Lastly, when I call in its because I need her help. I don't appreciate her telling me what is the problem and why are you calling me. When of course I am calling only because I need her help. Once again Horrible bed side manner and she will no longer be my provider and I will make sure everyone knows how bad this experience was. I am not one to do this but I feel that this was the last straw with her. I am writing to you today to inform you of the horrible encounter that I have just had with my PA Yudelka. I called in today due to me having a UTI that does not seem to go away. I sent her my report and she then prescribed me Cephalexin 2 … More

(Translated by Google) Horrible service. (Original) Horrible servicio.

No Stars is not possible......if it were that would be the review Called for an emergency quicky appointment, just need a referral to a Urologist, have that appt booked for tommorrow morning but they wont see me without a referral from a GP!!??? Yea I have no idea why, anyway I was told I cannot pay with CASH for this appointment I must have insurance, I've only been in the country 2 weeks and my insurance hasn't kicked in yet..... so to be clear THIS DOCTOR WILL NOT SEE YOU IF YOU DO NOT HAVE INSURANCE, CASH IS NOT ACCEPTABLE..... Ridiculous. No Stars is not possible......if it were that would be the review Called for an emergency quicky appointment, just need a referral to a Urologist, have that appt booked for tommorrow morning but they wont see me without a … More

Great professional manners and knowledge good staff as well

Do not go there , horrible customer service and the doctor didnt even asked me about my allergies after I told them about it, needed medicine didnt even prescribed it , when I was done she walked out the room without telling me we were done , service is horrible please do not go there

Made an appointment for 11AM came in 30 min early for paperwork. At 1130 I was told she was running and hour and a half behind, so I came back at 1230 when told been here 10min still haven't been called back. Just saying a little disappointed in the speed of this doctor office. Workers are friendly which is a plus. Even though the employee and the doctor was nice I waited way to long. Made an appointment for 11AM came in 30 min early for paperwork. At 1130 I was told she was running and hour and a half behind, so I came back at 1230 when told been here 10min still haven't been called back. Just saying a little … More

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Great people

Dr. Floridalia Cruz & Andrea del Salto are the BEST Drs I've ever met in my life. I feel so blessed to have them as primary Dr for me and my 2 older kids. I wish they could see my 6 years old too cause they are amazing. They are always on top , listen to you and actually care. LOVE THEM!!!

I recommend this place. Today was my first visit at this office. Starting from the front desk to the medical assistant to the doctor they were very sweet to me and made me feel welcomed. The doctor and assistant really took the time to listen to my concerns and made sure i left with all my needs fulfilled. Cant express how sweet they were to me and treated me very well. I don’t normally do reviews but I honestly believe they deserve to be praised on their service on how they took care of me I recommend this place. Today was my first visit at this office. Starting from the front desk to the medical assistant to the doctor they were very sweet to me and made me feel welcomed. The doctor and assistant really took the time to … More

Poor customer service the front desk ladys can be rude especially the short blonde lady,i never see the doctor ive been coming here almost 2 years and seen the doc 2 times maybe only her assistant,and i cant even get certain perscriptions sometimes because she aint even here ,this is the second chance i gave this place im done, today i sit here at 1:00pm and i been here since 11:20 my appointment was at 11:30 not to mention nobody was in the waiting room...i have to wait for the doctor to get here at 1pm to write a script that should of had refills.so unprofessional do not reccomend it to anyone who is punctual and doesn't like lousy customer service...unbelievable they dont know what they're doing here Poor customer service the front desk ladys can be rude especially the short blonde lady,i never see the doctor ive been coming here almost 2 years and seen the doc 2 times maybe only her assistant,and i cant even get certain perscriptions … More

You have to wait one month to see the doctor even if you are already an established patient.. Call to let them know that was going to be 2 min late because I was in another doctor appointment my appt was at 10:30 got there at 10:32 for 2 min they cancel my appointment.. The funniest thing is that if tou get there on time the Doctor or her Assistant will see you one hour later than your actually appointment.. Not recommending this office to anyone You have to wait one month to see the doctor even if you are already an established patient.. Call to let them know that was going to be 2 min late because I was in another doctor appointment my appt was at 10:30 got there at 10:32 for 2 … More

It shouldn't even get 1 star. The Doctor doesn't k ow what she's doing. You ask her a question she has to go on Google. The staff is unprofessional and the office manager/RN Tanny Ortiz is rude, has no people skills and doesn't one what she's doing. I recommend going to another doctor.

The doctor is always on top of all exams....

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The best Hispanic Dr in town. Very professional and sweet

This user rated the provider, but did not write a review

(Translated by Google) Dr. Cruz spectacular. (Original) Dra. Cruz espectacular.

Im not even sure what to rate this place. I love their PA. She's the only one I've seen at this place and she's great. she takes her time to assess your concerns and is very sweet. Now the one thing I cannot comprehend is how the front desk ladies think is okay to have a front desk window closed at all times, that doesn't feel welcoming or professional to me at all. Ive been in the medical field for years and I don't know how the doctors allow them to do this. Im not even sure what to rate this place. I love their PA. She's the only one I've seen at this place and she's great. she takes her time to assess your concerns and is very sweet. Now the one thing I cannot comprehend is how the front desk … More

Very professional Dr. Cruz and Andre Del Salto P.A. truly care about me and my son I highly recommend this Doctor ... staff is always on point ... the doctor takes her sweet time to make sure how are you. I will come back. Spectacular nurses and front desk!!!! Thank you so much for the care..

I can recommend this magnificient Dr. Floridalia Cruz to any patient. She is that kind of Doctor so hard to find nowadays; taking the right care for each one who asks for her services. May God Bless her knowledge and continúe to help her to help others.

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This user rated the provider, but did not write a review

Unprofessional, unreliable staff and physician. Don't recommend.

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review