Dr. Eugene John Butera

Very clean office, friendly and personable staff. DR Butera is the BEST! The office staff work with you to accommodate. Always a pleasure!

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What I put here is a warning to others. If this happened to me it can happen to you. I 'm so devastated to be writing this. I was Dr. Butera's patient for nearly 40 years. I've never had a problem with him. My last review was 5 stars and nothing but praise for his expertise & chairside manner. That has changed drastically. And not because of the doctor. Due to character limitations, I am unable to present the facts of a very unfortunate incident that happened in March. It should never have happened. It didn't involve Gene at all but someone else in the office who apparently has the power to tell you to "It's time for you to go find another dentist." All because she couldn't understand what I was trying to tell her. Hanging up on a patient is unprofessional. Patient abandonment is unethical. I wish I could tell the full story but there isn't space. I was basically "cancelled" by someone other than the dentist. No appeal was possible.. It was a minor misapprehension which this person turned into a major disaster--over nothing. I was trying to explain about a discrepancy regarding an exam/cleaning appt their receptionist made a mistake on in Sept 2020, that affected an appointment in March. That's all it was. There was no upsetment on my part, only confusion, which I was attempting to get clear. This was not allowed. The person at the heart of this story basically flipped out on me over the phone & started raising her voice. I asked why she was raising her voice. I was perplexed over her aggressive reaction to me trying to explain an innocent mistake by their receptionist Sepna. THAT question is what cost me a 4 decade relationship with my dentist. Angry & unable to understand the points I was trying to clarify, she hung up on me. It was shocking. i waited a few minutes & called back to try to rectify the situation. It was too late. This person's mind was made up. My being baffled turned to being stunned when she told me sarcastically to "Have a nice life." I was literally shaking at this point, and very upset. As she was hanging up on me for the second time I called her the B-word. She was behaving like the B-word & I had had enough of her rude treatment. I'm not proud of saying that. I wish I hadn't, but I was beside myself. Cancel Culture has reached our Long Island haven--ironically, by a person whose stated goal is to spread peace & good energy. When I was summarily scrapped by this person over a slight misapprehension, I flipped out too & said what I said. I'm sorry I did. This is barely the nutshell of what occurred but its the best I can do to get some of the story out. I debated with myself since the day of the incident, 3/4/2021, whether to say something or not. I've decided I had to, in the hope that other patients are spared such unprofessional & cruel treatment. If you're a long time patient here be very careful. If you tick off this particular person (and you might not realize you've done it) you too could be instantly cancelled & dismissed. If you're thinking of coming here just be discerning. If your instinct tells you something isn't right in this office, listen to your instinct. What I put here is a warning to others. If this happened to me it can happen to you. … More

Gene Butera has been my dentist for 20 years, and I could not be happier with the care that I’ve received during that time. He is an excellent dentist who utilizes state-of-the-art technology, loves his work, truly cares about his patients, and employes an excellent staff. He is also one of the kindest and most compassionate people that I know, with great integrity, a cheerful and easygoing demeanor, and a wonderful sense of humor…I actually enjoy my visits to his office. As someone who has had numerous and ongoing dental issues throughout my life, I have complete faith that, with Dr. Butera. I am always receiving the best possible care and can always count on him and his staff in an emergency. I have recommended Dr. Butera to numerous friends, family, and colleagues over the past two decades, and they have all been delighted with the care that they receive. On both a professional and personal level, it is a pleasure to be a patient of this practice...I feel very fortunate to have found them. Gene Butera has been my dentist for 20 years, and I could not be happier with the care that I’ve received during that time. He is an excellent dentist who utilizes state-of-the-art technology, loves his work, truly cares about his patients, … More

I started with Dr Gene Butera's dad when I was growing up in W Hempstead. When I got a bit older I moved a few times so lost touch with both Dr Gene and his dad. In my lifetimes guess I have had about 5 regular dentists I saw overall, but without a doubt I trust Dr Eugene Butera the most, and besides being a super nice guy, he puts you at ease (haha well as much as a dentist can) and he's got a ton of experience. My last dentist SO totally messed up my teeth and gums I decided even though Dr. Butera is out of my dental network, I now need the BEST. I have now returned to his practice and you can just feel how much he cares, how competent he is, and so far has been totally pain free. His staff is also fantastic and nice. His wife Wendy works at the practice and she is both very professional but also extremely likeable. His dental assistant named Cindy is also great, and there's a very and helpful staff member named Sapana who has been helpful too. To sum up my novel you may notice a point of difference here with Dr. Butera. He has patients that usually have been with him for years and years. Other dentists often get a positive review after maybe just an emergency visit but then seems, no other history "long term." If you want a GREAT dentist who can do it all, really tries to minimize any pain if at all, and does things RIGHT..Look no further than Dr. Eugene Butera and his practice! I started with Dr Gene Butera's dad when I was growing up in W Hempstead. When I got a bit older I moved a few times so lost touch with both Dr Gene and his dad. In my lifetimes guess I have had about 5 regular dentists I saw overall, … More

This is the worst customer service. Go where your money is worth. From the receptionist to the dentist, they are not the best people to deal with.

Dr Butera has been my dentist for 30 plus years. He saved multiple teeth of mine after a terrible accident playing sports, which I still describe as a miracle 25 years later. I've told my story to other dentists and they are shocked how good my teeth look. He also installed a crown about 15 years ago that has held perfectly since. From a basic cleaning to serious work look nowhere else. Dr. Butera is simply the best. Dr Butera has been my dentist for 30 plus years. He saved multiple teeth of mine after a terrible accident playing sports, which I still describe as a miracle 25 years later. I've told my story to other dentists and they are shocked how … More

I've been going to Dr. Butera's office for over 25 years. He and his colleagues are always friendly and do everything they can to put you at ease. They are competent and professional. They are exceptionally good at keeping to appointment times.

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Always a great experience! Drs. Butera and Tong are very passionate and informative. They teach you how to improve your dental health in a very concise way that makes you excited to make a change. The dentists are transparent, honest, and encouraging, which is personally what I look for in a health professional. Would recommend!

Dr. Benny Tong is an amazing dentist!!! I never write reviews but had to share my experience. I’ve been terrified of the dentist and had very bad experiences but he changed my entire perspective! He is extremely thorough, honest & has the patients best interest. Most dentists are all about the $$$ but he is not. He was very gentle with my extraction- painless & quick. The crown he made for me was the perfect shade & looked gorgeous compared to my previous crowns. He’s honest, down to earth & very easy going which is nice so you feel comfortable. Highly recommend him!!! ???????????????????????? Dr. Benny Tong is an amazing dentist!!! I never write reviews but had to share my experience. I’ve been terrified of the dentist and had very bad experiences but he changed my entire perspective! He is extremely thorough, honest & has the … More

Love the feel of the office. The dentists and the staff all have such a great energy.

Very friendly doctors who take their time and are extra gentle. Highly recommend either dr butera or dr Wong. My whole family uses them . 5 stars !!!

Excellent dentists. Personable and caring. I've been going to Dr. Butera for many years. I highly recommend him!

Dr. Benny Tong is a fine addition to the already wonderful team at this Practice. Dr. Tong was extremely proactive in stabilizing a cavity-ridden tooth and provided in detail the techniques and great benefits of brushing and flossing. Throughout whatever procedure he was performing, he kept me informed of what to expect and why each step was necessary. Both he and Dr. Butera are Highly Recommended for their dental skills and pleasant demeanor. Dr. Benny Tong is a fine addition to the already wonderful team at this Practice. Dr. Tong was extremely proactive in stabilizing a cavity-ridden tooth and provided in detail the techniques and great benefits of brushing and flossing. … More

Dr. Benny Tong provided a wonderful dental experience for me. He was friendly, thorough, and gentle! Taking x-rays has always been tough for me (I have a sensitive gag reflex), but Dr. Benny somehow made it comfortable, and I made it through my x-rays without gagging once. I also felt that was not overly aggressive with his treatment suggestions, and could tell that he really cares and wants only the best for each patient. Will definitely be coming back! Dr. Benny Tong provided a wonderful dental experience for me. He was friendly, thorough, and gentle! Taking x-rays has always been tough for me (I have a sensitive gag reflex), but Dr. Benny somehow made it comfortable, and I made it … More

Dr. Butera has been our family dentist for more than 15 years for a reason. He is by far the most professional, polite, knowledge and absolute best at what he does. I was a dental assistant for years and I can say confidently this is the type of dentist you want. He is great what he does and he is always updating his craft and equipment. He makes you feel welcome and comfortable and his office is very clean. He's honest and has only your best interest in mind. I have seen his new associate Dr. Tong twice now and he is a perfect fit. He is also super professional and friendly. I would strongly suggest you call them if you need a dentist for you and your family. I have referred about 5-7 people who all still use him and love him. Dr. Butera has been our family dentist for more than 15 years for a reason. He is by far the most professional, polite, knowledge and absolute best at what he does. I was a dental assistant for years and I can say confidently this is the … More

I have been visiting the office of Dr. Butera for many years now and I can honestly say that I can't imagine a better dental practice. Dr. Butera and staff are incredibly friendly, caring and skilled. The addition of Dr. Benny Tong is a perfect fit, and my recent experience as his patient was wonderful. I highly recommend the dental practice of Dr. Eugene Butera and Dr. Benny Tong! I have been visiting the office of Dr. Butera for many years now and I can honestly say that I can't imagine a better dental practice. Dr. Butera and staff are incredibly friendly, caring and skilled. The addition of Dr. Benny Tong is a … More

Dr. Butera has been my dentist for more than 30 years. He is extremely thorough and his work is superb. He takes the time to explain exactly what he is doing and he makes you feel very comfortable at all times. I have also recently had some dental work done by Dr. Benny Tong and he is excellent at his craft. He answers any questions I have about the work he is doing on my teeth and he explains everything in a very precise manner. The office is very clean and the staff is very nice and helpful as well. I definitely recommend this office if you are looking for top quality dental work. Dr. Butera has been my dentist for more than 30 years. He is extremely thorough and his work is superb. He takes the time to explain exactly what he is doing and he makes you feel very comfortable at all times. I have also recently had … More

Dr. Butera has been my dentist for many years. He is one of the most warm, caring and honest people I know. I have complete confidence in his professional skills. He always takes the time to explain in detail any procedures he recommends and why they are necessary. Recently I had some dental services performed by Dr. Tong. He is a great addition to the office. He is friendly and made me feel comfortable during a root canal. I believe they both truly care about their patients. Dr. Butera has been my dentist for many years. He is one of the most warm, caring and honest people I know. I have complete confidence in his professional skills. He always takes the time to explain in detail any procedures he recommends … More