Dr. Erik Hekkert

Frightening. Was there for a cleaning. (Had had one cleaning with them before.) Lamp above me was dirty. Different Hygienist. Took 25 minutes for a basic gum check (usually 10 minute process); forgot the numbers and kept rechecking. When cleaning began, she could not maintain a grip on the cleaning (laser) tool, unable to control the water going into my mouth. Wet gauze wrapped around the cleaning tool for her grip (?!) I became anxious because of her ineptitude. Blood pressure went from 104/72 to 168/89, dizzy, heart racing. Insisted she stop. Hekkert 'stopped by' to ask, "Have you ever had this happen before?" I said 'no.' He left and never returned. Receptionist, Hekkert's wife, only concerned with getting my credit card to refund my money. Sat in car for 1/2 hour to recover. NO follow-up. Called Hekkert - he was defensive, zero EQ, insisted I call him 'doctor,' instead of using his first name. No listening skills. Raised voice. Never had a dental experience like this before.

I’ve been a patient of Dr. Hekkert’s for several years. My mouth is not an easy one to take care of and I love the fact that he can fix issues on the spot. This has included emergency root canals, repairing a tooth that I lost half of, and replacing several crowns. I’m each case, the issue was resolved during my first appointment to his office to deal with the emergency. I have had to return for follow-up care in some cases, but that is to be expected. Another great factor is that Dr. Hekkert

The last time I was in for exam and cleaning, Dr. Hekkert wasn't even in the office .. I do trust hygenists but they don't have the training the DDS has so I doubt I'll return. Also, there always seems to be something he thinks needs tweeking.