Dr. Ellen Lee Baxter

I was disappointed...I asked several questions and was told I will let you know....No one responded..I felt like they dropped the ball... No longer a client...

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Dr Baxter was nothing short of wonderful. After seeing countless other doctors and endless testing, Dr Baxter diagnosed my problem right away and put together a plan to treat it. I highly recommend her to anyone looking for an ENT in the Toledo area.

Dr Baxter came off as very condescending during my two visits. I will be looking for another ENT. My doctor highly recommended her(unclear why…)

She explained my condition better than other ENTs I have visited.

During my pre-op visit, she reviewed each of my prescribed meds one-by-one and told me not to take one of them the day before surgery, and I followed her instructions precisely. The day of surgery she canceled while I was being prepped because I wasn't supposed to take one of my other meds that she never told me not to take! She didn't even come talk to me before sending me home from the hospital even though that time was already scheduled for me. But that wasn't a deal-breaker and I wanted to reschedule my surgery with her ASAP, but neither she nor her office followed up with me until I left several messages over 2 days. When she did finally respond, she was rude, insensitive, indifferent, and blamed me saying I should have known not to take the other med, and she refused to reschedule me. I was shocked by her lack of follow-up after abruptly canceling my surgery, her subsequent lame excuses, condescending tone, and ultimate abandonment.

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Right before surgery I had scheduled with her, I had a pre-op appointment. During the appointment she reviewed each of my prescribed meds one-by-one and told me not to take one of them the day before surgery, and I followed her instructions precisely. The day of surgery she canceled while I was being prepped because I wasn't supposed to take one of my other meds that she never told me not to take! But that wasn't a deal-breaker for me and I wanted to reschedule my surgery with her ASAP, but neither she nor her office followed up with me until I left several messages over 2 days and, when she did finally respond, she was rude and insensitive and indifferent and blamed me saying I should have known not to take that other med, and she refused to reschedule me. I also asked why she didn't follow up with me after an abrupt cancellation like that and she said she didn't have time, which is lame since her schedule just opened up (during the time my surgery was supposed to happen), and she apparently didn't have time to tell her scheduler or somebody from her office follow up with me either. She didn't even come talk to me before sending me home from the hospital even though that time was already scheduled for me. I was shocked by her lack of follow-up after abruptly canceling my surgery, her subsequent lame excuses, arrogance, condescending tone, and ultimate abandonment. She seemed SO great at first until SHE screwed up, refused to take any responsibility, and then blew me off. I had waited until the end of the year (December, 2019) so my deductible was paid, and her BS meant I was going to have to wait another year (December 2020). Then Covid hit, so I still haven't been able to have my surgery all because she screwed up my pre-op instructions and then refused to reschedule me.

She is by far one of the best doctors I've ever gone to. She spends time with me, explaining everything to me. She answers questions and concerns very concisely. The surgery I had with her went really well, and will need two more with her as well. I know I will be in good hands.

Seems to be decent health care. Took over an hour from check in to even see the doctor. Unacceptable and not appreciated. Second appointment update. Appointment was at 10. Sat in the waiting room until 11. Not acceptable when you see children as young as 18 months. People make appointments to minimize waits Seems to be decent health care. Took over an hour from check in to even see the doctor. Unacceptable and not appreciated. … More

Husband in end stage COPD. Lost hearing do to fluid in ears. Got him right in and tube in ears the same day. Dr. Baxter we love you! You not only gave him better quality end of life he can hear and migraines have went away that he has had to past year! You and your staff are amazing people! Thank you so much

Dr. Baxter came highly recommended and was very excited to get an appointment. I have never met with a human being which was more rude and arrogant. Needless to say I found another doctor who actually cared about their patient.

The care that I received from Doctor Baxter was be on top shelf she's an excellent physician who loves and cares for her patients I will never go to another deal again even if it means I have to pay out of my pocket because my insurance will not pay

Another great promedica Dr! Absolutely love her! Glad I was referred by Dr Jindal! Update- I Have tried to contact this Dr.'s office for refills and to schedule an appointment. No response for over 3 months, despite repeated calls. No one answers the phone. No one returns calls. Do NOT go to this Dr! Another great promedica Dr! Absolutely love her! Glad I was referred by Dr Jindal! Update- … More

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Was having migraines and constant sinus infections, she saw me once, scheduled surgery without explaining what she was doing. Day of surgery, as my IV full of Versed had already kicked in, she rushes into pre-op to have me sign a medical release which again, never got explained. During surgery she came out and barked at family members in the waiting room because she couldn't control my BP. She was rough during the follow up and yelled at me for grunting loudly as she yanked, pulled and twisted.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Was not impressed. Dr. Baxter was arrogant. Did not ask questions or listen. She ordered several tests, expensive tests and therapy. Upon leaving staff did not do anything to schedule the tests nor did they follow up for the ordered tests.

She is an awful Doctor. She insulted us during the appointment. She couldn't answer basic questions about anything.

She is the greatest ENT specialist I have ever seen. I have had sinus/polyps problems for more than 30 years and went through several surgeries. She did my last one and it was an awesome job.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

She is the first Dr to diagnose my vocal cord problem which cause me coughing spasms among other things. She sent me to a speech specialist, modify my meds and keeps tracks of my progress. Since seeing her my 2 conditions have improved and under controlled.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review