Douglas K Grayson

They want you to schedule cataract surgery the day you visit. I wanted to speak to my ophthalmologist about lens type choices, as I knew he would give me more time and explanation than Dr. Grayson appeared to be willing to offer. He clearly wanted to spend the minimum amount of time possible with me. After seeing my ophthalmologist and making the decision about lens type (different than what Dr. Grayson recommended), I was unable to schedule my surgery. I called and emailed repeatedly without receiving any replies. My cataracts' effect on vision is limited, so urgency is not an issue. I may still use Dr. Grayson, but for now will see if I can find another well-credentialed provider with time to explain and an office staff that is responsive.

I got absolutely nowhere trying to book an appointment with this man. I've known for years that I need cataract surgery. I've been told so by more than one eye doctor in other cities where I've lived over the past 5 years. I called Dr. Grayson's office to discuss insurance coverage and all I got was a bunch of BS from his receptionist about requiring certification from a general practitioner to the effect that I need cataract surgery. My insurance doesn't require a referral from a GP, yet Dr. Grayson's office wants his patients to pay a GP to see them before he will even let you into his office. There is a reason why he gets a 2.3 rating on this site. Don't even bother with this man. There are plenty of highly qualified eye surgeons all over the New York metro area. Dr. Grayson knows nothing about customer service. He should retire.

You never get to see dr GrAlyson. My vision is worse after my cataract surgery than before. Would not recommend him to anyone

I absolutely don’t recommend this facility. It’s an eye factory mill. My father was told he needed cataract surgery in both eyes and they rushed to schedule his surgery. After a 2nd and 3rd opinion all he needs is to update his prescription glasses. He doesn’t have cataracts in his left eye at all and minimal in his right eye that doesn’t warrant any surgery!!!! Stay away from this place!

Dr. Grayson did a fairly good job - bit swelling but it went away after two weeks. Staff is very friendly, but there is long waiting time dur to poor management.

His academic accolades are impressive, however, his patient skills are lacking. I spend the appointment time with his technologists. They do the tests and he reviews their notes and then make the diagnosis. He spends approximately 8-10 minutes (if that long) with the patient. Are his technologists prognosis even accurate? I personally would not recommend Dr. Grayson.

He is part of Omni Care in Parsippany NJ. You never get examined by the dr. The office is a n assembly line of moving you from one room to another. Was there about 3 hours with about 15 minutes or less of exam time total. Dr himself is the last stop and spends no time with you.

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Wait time was very long. First thing spoken was about prices, which continued by every staff member (relentless discussion of prices). When doctor said procedure was safer if I paid extra out of pocket, I lost all confidence in the doctor who I only saw for about five minutes out of almost four hours at the office. When calling back, I always reached an answering machine. Was told office would not assist with extra insurance forms and I could go fight that on my own. I cancelled surgery.

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Dr. Grayson did laser surgery for glaucoma on my 91 year old mother. The surgery itself was successful. However, we have always waited forever every time we have gone there but today was the worst! She had a 3pm appt. just to check her eyes. They called her in at 3:30. At 4:45 I was concerned and asked to see what was going on. She was sitting in a room with the door closed for an hour. Five people were in and out while I waited. Obviously we were not the money maker laser is. Never again!

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I had cataract surgeries and something went very wrong, my vision is worse than having cataracts. He still has not called me in regards to the problems. Now I have to wait before having another surgery.

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Awful. They schedule everyone for the same time. We waited for 2 hours. They are totally disrespectful of your time. After waiting for 2 hours, he spends about 10 minutes with you

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