Dr. Donald J Macina

Rude uncaring dentist

He is rude and has no patience.

This dentist is very rude. When I ask questions he mocks me.

DO NOT go to Crescent Dental and/or Dr. Macina. I don't usually leave bad reviews (people have off days and reviews can only show one side of the story), but I feel it's my duty to say something so that no one has to go through what my partner went through at the hands of this "dentist". Dr. Macina is a dentist (not oral surgeon) who absolutely butchered my boyfriend's wisdom teeth removal. We first found this office on Groupon (should have been our first red flag). After a cleaning, Dr. Macina informed my boyfriend that his wisdom teeth needed to be removed - though there was no pain or discomfort and he hadn't been advised this by previous dentists. Dr. Macina talked him into getting the procedure done at his office (as opposed to an oral surgeons) with simply novacane (as opposed to anesthesia or laughing gas, etc) with the promise that it would save money - a tempting suggestion for someone without dental insurance. I now believe this was a manipulative attempt in order for Dr. Macina to cash in on a wisdom teeth extraction. Dr. Macina clearly should not have been performing this procedure. We expected the procedure would be very painful and have a tough recovery, but this process was not normal. Aside from the extremely painful and traumatizing extraction itself, Dr. Macina left a chunk of a tooth In there and didn’t catch it until the SECOND follow up appointment (we insisted there was a unique pain, and they dismissed it as a dry socket for two weeks). At this point Dr. Macina had to basically redo the extraction process on that tooth after we already had been trying to heal from the original extraction for two weeks. After this second extraction attempt, he said he couldn’t even get the piece out, so we had to go elsewhere to an actual oral surgeons office. We thankfully went to Albany Oral-Maxillofacial Surgeons, who were wonderful; though it was unfortunate having to pay them for their services after already rendering hundreds of dollars to Dr. Macina with nothing but pain and trauma to show for it. On top of absolutely terrible dental work, Dr. Macina was rude, dismissive, and wreaked of cigarette smoke (no offense to smokers, but at least wash your hands before putting them in someone’s mouth). His front desk staff were friendly at first, but when I started to express concerns and advocate for my partner after the experience, they turned dismissive and patronizing. I would be seriously concerned for anyone seeing Dr. Macina for anything other than a simple cleaning. It is in your best interest to simply shop around and find another dentist that you can trust with your healthcare. DO NOT go to Crescent Dental and/or Dr. Macina. I don't usually leave bad reviews (people have off days and reviews can only show one side of the story), but I feel it's my duty to say something so that no one has to go through what my … More

Dr Macina is fine. His office on the other hand is atrocious. His office manager is utterly rude and not knowledgeable about insurance or patient care.

This user rated the provider, but did not write a review

Excellent visit. Pain free. Very comforting and caring environment.

Gentle and caring environment, great visit!

very accommodating, lots of care and compassion

I don't often leave bad reviews, but I feel it's my duty to say something so that no one has to go through what my boyfriend went through at the hands of this "dentist". DO NOT GO TO CRESCENT DENTAL AND/OR DR. MACINA. Dr. Macina is a dentist (not oral surgeon) who absolutely butchered my boyfriend's wisdom teeth removal. We first found this office on Groupon (should have been our first red flag). After a cleaning, Dr. Macina informed my boyfriend that his wisdom teeth needed to be removed - though there was no pain or discomfort and he hadn't been advised this by previous dentists. Dr. Macina talked him into getting the procedure done at his office (as opposed to an oral surgeons) with simply novacane (as opposed to anesthesia or laughing gas, etc) with the promise that it would save money - a tempting argument for someone without dental insurance. I now believe this was a manipulative attempt in order for Dr. Macina to cash in on a wisdom teeth extraction. Dr. Macina clearly should

This user rated the provider, but did not write a review

DR MACINA HAS DONE AN AMAZING JOB TO RECTIFY MY SITUATION ! THANK YOU DR.

Horrifying experience. Terrible work which is all currently being re done. Office management is inexperienced and rude Would never recommend this practice EVER

This user rated the provider, but did not write a review

I always book AM appointments and have no issues with wait times. Staff is very friendly and the Dr. always makes a point of being very thorough with cleanings.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review