Dr. Dale D. Stewart

This user rated the provider, but did not write a review

I been going to see Dr. Stewart for over 15 years. He is professional and he has a fantastic staff. Each visit is always a learning experience about my eyes.

I've been coming here since I was 10 years old and have had a good experience every time. The receptionists know me by name and are always helpful/very personable. Dr Stewart is great, too.

If only there were an option for less than one star.... I found this place through my insurance's website for vision providers. I called to make sure they took my insurance and they said they did. The appointment was for my 10 year old son and they told me they were experienced with children. Really? What kind of experience? Because the doctor was absolutely AWFUL. He seemed really annoyed by my son's questions and was overall short and very cold natured. Then, he dilated my son's eyes (who had never had it done before) WITHOUT asking parental permission OR warning him that it would burn...he did it very quickly and without saying what he was doing, so there was no chance to protest or ask questions or anything. then he just walked out of the room while my son was upset and his eyes were burning. Most places require parental consent to dilate a child's eyes- apparently not this place... I'm not sure of the laws on this but I will most definitely be looking into it! How dare they have the audacity to work with children! I don't know if they're better with adults, but I doubt it. Then, when it came time to pay, there was some confusion because they don't take our insurance's vision plan.. ONLY the medical plan- luckily, medical covers pediatric eye exams, but on the phone they didn't differentiate- and this was *before* I told them it was for a child... so if myself or my husband had made an appointment for ourselves, we would have been stuck paying out of pocket. Seriously.. are you kidding me with this place?! NEVER again and I will leave bad reviews everywhere I can! If only there were an option for less than one star.... I found this place through my insurance's website for vision providers. I called to make sure they took my insurance and they said they did. The appointment was for my 10 year old son … More

This user rated the provider, but did not write a review

Although the receptionist took a photocopy of my insurance card, I obviously failed to read my card to her and say, "the card says to mail VISION claims to THIS address"!! The claim was filed under my Medical insurance instead of my Vision insurance and Dr. Stewart's office has a ridiculous policy to never re-file a claim if it is in the previous year. Blue Cross' appeal process was of no help either as they took the Provider's side. I ended up paying over $500 out-of-pocket. Best yet, turns out I didn't even need new glasses. My prescription HAD NOT CHANGED and I was not told until I picked up my glasses and noticed no difference once I put them on. Bad experience all around!! Although the receptionist took a photocopy of my insurance card, I obviously failed to read my card to her and say, "the card says to mail VISION claims to THIS address"!! The claim was filed under my Medical insurance instead of my Vision … More

My experience hasn't been that bad... Nothing exceptional, but the place is close to where I work and I can always get an appointment at a good time. There's usually a wait on the day of the appointment, but they aren't cranky if I get there late.