Craig Ashley Jones

Terrible. Made an appointment for my 9 month for a consultation for ear tubes as directed by her pediatrician. Called the day before for a “Covid Screening” I let them know she had a cough (this was due to her ear infection). Got to her appointment and they turned us away because of the cough. After talking to the woman at the desk, they don’t even do surgery on babies! Why would you even have us come there then?? Waist of time and now my daughter is in pain for another month. Disappointing. Later that day I called Plymouth ENT and they were happy to take her with her cough! This place really needs to rethink their covid protocols. Terrible. Made an appointment for my 9 month for a consultation for ear tubes as directed by her pediatrician. Called the day before for a “Covid Screening” I let them know she had a cough (this was due to her ear infection). Got to her … More

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When I had my first appointment with Dr. Craig Jones, I was relieved to find him both businesslike and friendly. Dr. Jones answered all my questions and put me at ease. Every member of Dr. Jones's practice, from his surgical coordinator to those who answered the phone, was warm, knowledgeable, and helpful. When it turned out I needed surgery, Dr. Jones gave me all the information I needed so I would know what to expect. He also assured me he would make every effort possible to ensure that I would not need that surgery again. When I got to the hospital, I felt completely at ease. Every one of his colleagues, from the technicians to the nurses to the anesthesiologist, was friendly and helpful. I was especially pleased to see Dr. Jones, whose presence was reassuring. It has been months now, and Dr. Jones did such careful and thorough surgery on me that my condition has not recurred. If it did, I would have had no hesitation returning to him. I recommend him and his staff absolutely.

not good with kids

1st off no relation to Dr. Jones. We started out with Dr. Jones when he was with the other group in Hyannis. We've experienced nothing but professionalism from Dr. Jones and his staff. We were so satisfied with his service that we followed him to his practice in Mashpee. I would recommend this practice without hesitation.

I suffered a sudden and total loss of hearing in one ear. Fortunately, I called Dr. Jones's office within a couple of days. Despite being fully booked, Dr. Jones squeezed me in right away. Good thing, too, or the hearing loss would have been permanent. After a 10-day course of prednisone, my hearing was 100% restored. I cannot say enough positive about Dr. Jones and his staff. They were uniformly efficient and friendly. This is a first-class operation.

Long waits. No apology. Terrible bedside manner. Seems to think I'm exaggerating or lying about my allergy symptoms. Not real happy with this guy.

Thanks, Dr. Jones, for seeing me today. If I could leave six stars, I would. I'm glad that I now fully understand the problems and I happy with the treatment plan we agreed on. Let's have lunch someday?

Very good outcomes with tube surgery for my son. Not a great bedside manner- lots of time looking at the computer and not much time making actual eye contact. Poor office management- no tracking of follow up appointment needs, insurance mix-ups, seem disorganized.

Very long waits , always running way behind.

Just wanted to shout out a huge thank you to Dr. Jones for prescribing I try an over-the-counter supplement called CoQ10 for the headaches I had been having but for which he could not find a medical reason. This supplement not only reduced my headaches to almost none but it also seems to have worked on the very painful arthritis I had in my hands. What a relief, from almost constant pain to again, almost none. Thank you, thank you, thank you. I would never had thought to try this supplement.

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