Connie L Smith

My husband was discharged from WVU Medicine in Martinsburg with an appt. to revisit doctor on Feb 21 to be reevaluated. We received a message from office staff on Tuesday, Feb 14 that we had an appt. with her on Feb 16, we were both busy that day. We were informed that time was not negotiable and if we did not keep it it would be considered a missed appt. We contacted 2 other persons in her office and we were only given the same message....appear when summoned or this is a missed appt. We missed the appt and doc would not see us. Through these several conversations the staff was rude and surly.

I felt disrespected by staff. Disorganized and rude.

It was raining out, I missed my exit. No worries, I called to say that I was going to be about ten minutes late. I got off the phone at 9:04 and arrived at 9:08 only to be told that the good doctor had cancelled the appointment that was at 9:00. So your time is that precious? Lady, you would have had me waiting, no doubt, longer than that in the waiting room.

She was very unprofessional

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This user rated the provider, but did not write a review

I was treated for Lyme for the second time in my life by Dr Smith a few years ago. She was wonderful to me. She doesn’t believe in treating everyone who assumes they have Lyme and I respect that. She believed in me and I’m glad she did. She gave me my life back.

Very incompetent to put it mildly. If you feel brave see fit yourself. My Ooinion

Put simply, my appointments were never on time with telehealth and often forgotten requiring me to call frequently to follow up. When I would call, the nurse was not friendly. Had a condescending attitude. I was seen 3x, was scheduled for a hopeful final telehealth appointment for my lymes and was not called, emailed, ZIP to begin my appointment. I call, get answering service, only to be called the next day to be told I was dropped from care because they suddenly stopped taking my insurance. No forewarning, and of course, me calling and traipsing after them. The lovely nurse finished my care with, and I quote, " sorry, you'll have to call your insurance for further care of a provider because we don't accept your insurance. Anything else from us? No, ok, well goodluck. " very cold.... not to mention I lost time at work for this garbage. Put simply, my appointments were never on time with telehealth and often forgotten requiring me to call frequently to follow up. When I would call, the nurse was not friendly. Had a condescending attitude. I was seen 3x, was scheduled … More

Connie was very pleasant and she cared for my issue which was diverticulitis and I recovery very good.but I have had a awful time getting a hold of the receptionist I have left messages after messages still no call back. So this is why I giving this office 2 ????

Amazing

Dr. Connie Smith treated me poorly during my visit. She wasn't friendly at all and looked as if she was in a bad mood. I chose to go to another doctor because of that. The appointment felt rushed as well. I would not recommend!

I was treated for the second time in my life by Dr Smith. She was wonderful to me. She doesn’t believe in treating everyone who assumes they have lyme and I respect that. She believed in me and I’m glad she did. She gave me my life back.

Very incompetent to to it mildly. See her at your own risk. My Opinion

After months of waiting for an appointment for my daughter with Lyme we received a phone call the day of stating that they don’t take new patients at 2:30 in the afternoon. She would need to reschedule another month out! They scheduled another appointment for a month out! They called 2 days ago and confirmed this appointment! How do you cancel an appointment the day of that has been scheduled months??? Because you don’t want to see patients after 2:30! After months of waiting for an appointment for my daughter with Lyme we received a phone call the day of stating that they don’t take new patients at 2:30 in the afternoon. She would need to reschedule another month out! They scheduled … More

I really can't give her a glowing recommendation. When my Mother was in the hospital with a MRSA infection in her Blood, Dr. Smith was 'supposed' to be seeing her, my sister and I have NO idea if she was ever seen because although my sister left numerous messages for Dr Smith, none of her messages were ever answered! My Mother was in the hospital and Rehab/Nursing for over 40 days getting IV antibiotics (again never checked on by Dr Smith) now that my Mother is home and needs to have a follow-up... however Dr. Smith's office has continuously rearranged my Mother's appointments I really can't give her a glowing recommendation. When my Mother was in the hospital with a MRSA infection in her Blood, Dr. Smith was 'supposed' to be seeing her, my sister and I have NO idea if she was ever seen because although my sister … More

I was very disappointed in the lack of care or concern from Dr. Smith. I called for two weeks trying to get an answer on treatment for Lyme Disease after she told me she would treat me. Then her nurse calls me and with no other explanation other than to tell me that after talking with Dr. Smith, that Dr. Smith recommended that I go to a university? Huh? Why? No explanation other than her nurse saying..."that is what she recommends" . Umm OK. I was super disappointed that Dr. Smith herself did not call me and that it took over two weeks to even get the answer I got. I would not recommend her to anyone because of her lack of interest, explanation, care or concern. Very disappointed in my experience with her. I was very disappointed in the lack of care or concern from Dr. Smith. I called for two weeks trying to get an answer on treatment for Lyme Disease after she told me she would treat me. Then her nurse calls me and with no other … More

Love her!!!! She is amazing!!!!

Fantastic!

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Worst experience ever.

Dr. Smith saved my life! Helped me out in time of need and figured out a complicated medical issue and I owe her my life, would highly recommend her.

I have seen Dr. Smith for almost 15 years. In that time both her and her staff have always been highly professional. Not just focusing on the specific reason for my office visit, but having detailed discussions about all aspects of my health and my daily life, to ensure she had a complete picture of what may be causing my specific health problem. I have seen Dr. Smith for almost 15 years. In that time both her and her staff have always been highly professional. Not just focusing on the specific reason for my office visit, but having detailed discussions about all aspects of my … More

I have tried for three weeks to get an appointment and have yet to talk with anyone to schedule. I have left numerous message and my doctor has faxed information twice.

Dr. Smith is a great doctor that came and seen me everyday, never was rude or nasty in fact after seeing her come in my room I would smile knowing I was in good hands! After a office visit I found her staff to be very professional and helpful.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

The doctor and staff are rude and dismissive. They show little empathy for challenging circumstances and makes the patient and family feel unworthy. She did not return calls and relayed important information through third parties and not in a professional manner.

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

dr smith is a very rude woman who believes just because she has dr in front of her name that she is a god. she does not know what she is doing at all. she really needs to just close her doors to the public

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This user rated the provider, but did not write a review

My experience was a NIGHTMARE! She sent me to the ER and her office told me the ER would call her. The ER was livid she sent me there, said she sends people there all the time knowing ER cant help. She never came in to see me, nor did she even call the ER back. Apparently she does not answer the phonecalls from the ER. I was in the ER for hours only to get pain meds. I was livid she did this to me and to find out she does this all the time, to others, even after the ER has told her to stop??

My husband has been in the hospital since 12/5/2016 when he broke both his femurs in an accident.His return home was hinged on an appt with Dr. Smith on 1/24/17. As you can imagine he was anticipating this appt for many days as it could be his last hurdle to go home after nearly 2 months. He was taken in his wheelchair the 2 blocks from the Rehab Center & arrived at his appt time only to be told that "someone" had called an cancelled his appointment and that the Dr wasn't in. Mystery caller?

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Diabetic with open ulcer on foot that would not heal. Original podiatrist's treatment wasn't working so switch doctors and through the new doctor came in contact with Dr. Connie Smith. I knew after the first visit if the foot could be saved it would be her as she explained everything, she fought with Medicaid to give me the correct antibiotic even though it was not on Medicaids list for patients. Visits every week and when in the hospital she would come see me and check ulcer. Excellent

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review