Cheryl M Belle

She had to be the worst provider that I have ever had. When I arrive for my first appointment she was not there and I had not been called to reschedule after taking the time off work. When I did manage to get another appointment her assistant was rude and she was cold and dismissive. I had to repeat my medication multiple times because of the dismissiveness. She was supposed to give me a referral I have yet to receive that referral months later. When I needed a refill for my medication it was wrong since it was not put in correctly. Clearly, I will not be going back there.

Very poor service at this office. First thing is she is quick to tell you what she’s not gonna do. That’s before you even have a chance to explain what you’re there for. Inconsistent on keeping track of appointments. Ask you what you are there for like she didn’t request the next visit. Never respond to MyChart messages or questions. Thankfully I keep track of all my visit summaries. Comparing what’s actually done at office to what she right in doctors notes don’t even match. Last and finally visit with this practice. She attempted to lie about prescribing me medications that I never received. Nor did Dr. Belle follow through with the referrals she promised to make. After waiting for 3 weeks with no response. I made my own appointments. She feels that she’s on top of the world. Really an undercover thief in the medical field. When you question her authority she runs out to grab a social worker who comes in and attempt to lie for her. Normally a crook always have partner in crime. Practice needs to be shut down and reported to state boards. For falsely charging the insurance companies for procedures she don’t even practice. Poor excuse for a doctor. Very poor service at this office. First thing is she is quick to tell you what she’s not gonna do. That’s before you even have a chance to explain what you’re there for. Inconsistent on keeping track of appointments. Ask you what you are … More

First appointment I had got canceled with no notice. Second appointment, I arrived on time, actually before my appointment time. There were so many people waiting. There is literally no way they are following COVID protocols with how many people were in the waiting room. There were even people waiting outside of the office, literally sitting on the floor, with more people coming in. I sat and waited an HOUR, a whole hour to get my name called back. No one ever came out for me. I ended up leaving. Currently seeking another PCP. This is ridiculous. Seriously, please consider looking elsewhere! First appointment I had got canceled with no notice. Second appointment, I arrived on time, actually before my appointment time. There were so many people waiting. There is literally no way they are following COVID protocols with how many … More

I went to see Dr Belle today and had to leave a review because I was worried about other reviews I saw. She wasn’t one of those doctors that sits there and makes jokes/lighten humor but she was thorough and intelligent and that’s ultimately what matters. I was very anxious going in there and I felt she was listening to me and taking the time to figure out what was wrong.

I had my first visit with Dr. Belle today. She was wonderful. Very calm, caring and helpful. I have been avoiding the doctor for many, many years and I am so grateful that I found her to be my PCP. The only negative I can say is the wait time but I guess all doctors are like that. The entire staff was very kind. I highly recommend.

Avoid Dr. Belle at all costs. Never in my life have I dealt with a doctor so condescending and unhelpful. She was at least 30 minutes late to each appointment and it would take weeks for her to refill a prescription (the only reason for the appointment). I had to call the office every day for weeks at a time to check the status of my refill only for her to put in a request for an entirely different medication that had serious mental health side-effects. All of this could’ve been easily avoided if she read any of the medical records that I had provided her with. It was like she’d go out of her way to make this extremely difficult year even harder. I’d laugh at the entire situation if it wasn’t so depressing. Everyone else was nice and extremely helpful, but I’ve never met a more callous and blatantly disrespectful doctor.

Very unprofessional. Had an appointment and received a call within hours of my appointment stating Dr Belle would be out of office and I need to reschedule. When you take time off from work for dr appt and only given hours of cancellation very inconsiderate. When making another appt I was on hold for at least 10 minutes.

I had an appointment at 3:30pm. I sat in the virtual waiting room until 4:30pm before giving up and leaving and calling to let them know the situation. Then at 5pm I received a call for "triage" an HOUR AND A HALF after the appointment was supposed to START. She also refused to continue my medications I was already taking and was not very informative at all during our previous (2) visits.

She is the worst doctor I seen in my life she is hard to get a follow up or get a refill for a new prescription and on top of that almost a year they still billing me for the same even that my insurance already payed them and even they admit they made the mistake still billing me and wasting my time on the phone dealing with a collection company who agrees to is not my fault that they can’t file the payment. I will never go back to this building or see the doctor again

I’ve seen a lot of doctors.... And I mean a LOT. I have been diagnosed with over ten different conditions and see specialists all across Richmond. It was suggested that even though I see an abundance of specialists that I should have a PCP as well. She has been my PCP for roughly a year and I’ve see her on three occasions, all of which were horrible. She is unprofessional, condescending and rude. I had been having really terrible anxiety attacks which I thought were induced by my smoking cessation, but recently discovered it was due to endocrine issues. When I went in the last time she ended up being so terrible to me that she sent me into a panic attack. As I was bawling crying and couldn’t calm myself, she threw more fuel onto the fire by saying that I must be verbally abusive to my loved ones. I am reporting her to the medical board. I’m sure it won’t get her license taken, but she doesn’t deserve one. I don’t know how she even has a job after reading the rest of the reviews.

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Dr.Belle,is very harsh and none carting towards me,from the very first visit she showed no concern no matter what I was saying to her.i was ecplaining to Dr.Belle about my symptoms and she just stood there in disbelief like it was a joke or as if I was making all of it up.she questioned me why was I here and I told her that I was not feeling well and said to me No what's the real reason why your here?I was shocked brushed it off thinking to just give her a chance.well my symptoms keept progressing and each time I was going in to see her she keept brushing me off.Dr.belle has given me meds before knowing what was the problem with out test,,and it made my stomah swell up and when I went back she had no concern what so ever..along with that she never calls or wanna discuss your test results she tells me we will get to that but never do.i would talk about things with Dr.Belle trusting her as my physician but for 2 months straight I found out that every thing I've been explaining to her was

Dr. Belle was very thorough with me at her new location. She took my file home and talked to me over the phone twice. She researched. Information over the weekend just th o help me. The staff behind the window could use some serious help on "how to be a professional".

Update: AWFUL: closed office without notice!!! Very nice and helpful

Wait time was very long both in the waiting room and the exam room, about 45 minutes each. Receptionists are unprofessional. The receptionists demanded payment upfront, before even stepping foot in the exam room and refused to provide me with an itemized bill. The receptionists also pocketed my payments claiming it "went towards my insurance deductible" yet when I contacted insurance they had only reported one payment even though I had made at 8 payments, and the rest of my deductible was paid for by my parents (I was on their insurance plan at the time). I really wish I had taken legal action against her and her practice. I had ample evidence to do so. I was a young college student and didn't know any better.

Dr. Belle is nice but the staffs are horrible. Hard to make appointments !! They never answer the phone!!!

I found my experience to be superior in this day and age where Doctor's seem to be more focused on statistics/metrics. Since when did online information provide more information about my health than a hands on look, questions about how I feel and digging deep to find out if I'm holding any information back. All of which I could be considered to be guilty of. The last doctor I visited in the Bon Seccours system new exactly what was wrong with me without having spent more than about 5 actual minutes with me, The longest part of my visit was taking vitals. The point I'm trying to make, is that Dr. Belle seems to be old school when it comes to being concerned about physical and mental health and she does that by asking questions, showing real concern. She s definitely not buying in to the NASCAR pit stop philosophy that seems to plague our healthcare system these days. Keep up the excellent work Dr. Belle. I found my experience to be superior in this day and age where Doctor's seem to be more focused on statistics/metrics. Since when did online information provide more information about my health than a hands on look, questions about how I … More

Dr cheryl bell..was not attentive kept leaving room..I had to go out twice to find out w here she went...she sent me to hospital because I had a blood clot in my leg..she got results never called me back my creatian level was very high for my kidneys she never called me..now I know why she shut her doors..told none of her patients..left us hanging..only left phone on that just said leave a message..never ever called back..no one should go to her..she does not care at all about her patients..

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Even though Dr. Belle is a great doctor she doesn't have good personal skill, not a very friend person. She come over as a harsh, rash, non caring person. She seems like she just wants to get you in and out of her office. The thing is as a doctor she needs to have a little more compassion as a doctor.

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I found my experience to be superior in this day and age where Doctor's seem to be more focused on statistics/metrics. Since when did online information provide more information about my health than a hands on look, questions about how I feel and digging deep to find out if I'm holding any information back. All of which I could be considered to be guilty of. The last doctor I visited in the Bon Seccours system new exactly what was wrong with me without having spent more than about 5 actual mi

Dr. Belle is a very detailed person. I appreciate how caring she is about my situation.

Went with patient and first of all she consistently spoke of Jesus and how opening up to Jesus would help. I'm sorry i found that quite offending since that is not appropriate behavior from a Dr. So i felt intimidated by her. I was honest and truthful with her the entire time. At my great time of medical need she was cold and dismissed her patient. Not caring like a true Dr of Medicine. Would definitely not referr her to anyway ever. Went with patient and first of all she consistently spoke of Jesus and how opening up to Jesus would help. I'm sorry i found that quite offending since that is not appropriate behavior … More

This doctor's billing and insurance handling is nothing but illegal. Do not see her unless you are okay with seeing a doctor and not having it reported to and covered by insurance. I visited this office several times, was told to make a payment BEFORE the appointment (and later discovered I no longer even have a copay with my insurance), I never received any kind of itemized bill (100% illegal, I can sue her practice for this) and when I spoke to my insurance, found that the office had filed my appointments with codes for conditions that I have never in my life been diagnosed with. If you have seen her, please do yourselves and other Richmond individuals a favor and prepare documentation so you can take legal action. This doctor's billing and insurance handling is nothing but illegal. Do not see her unless you are okay with seeing a doctor and not having it reported to and covered by insurance. I visited this office several times, was told to make a … More

I have had trouble out of the front desk with keeping up on my appointments or following though, Dr.bell wasn't that great to me I had referred a couple friends who also after a visit or two didn't return.

She was very thorough, and really listened to all of my symptoms. She seemed genuinely interested in figuring out what was wrong, and helping me find a solution.

I absolutely LOVE Dr.Belle! She is an awesome MD. She never makes you feel silly, or dumb for asking questions about your personal health. She always go out her way to try to educate you on what is wrong, or what might be the best options for you. She doesn't just throw diagnoses at you without explaining it thoroughly. She is the only MD I have ever been to that actually listened and took my health seriously. Would definitely recommend her if you want someone real and down to earth.

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She listened and was very responsive.

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