Catherine A Picken

Caring and compassionate. What a wonderful physician - performed sinus surgery on our daughter, was available for advice in middle of the night when daughter had bad reaction to pain meds. Extremely helpful at followup appointment, not only re the surgery but also re another medical issue not related to it.

Dr. Picken is a fine surgeon. Caring and compassionate, she is an excellent physician, on every level. She recently performed successful sinus surgery on our daughter, and, later, was available by phone for advice in middle of the night, when our daughter had an adverse reaction to pain meds and needed to go to the ER. Dr Picken was also extremely helpful at the follow-up appointment, not only in terms of the post-surgical steps, but also regarding another medical condition that was unrelated to the surgery but had had an impact on it. She is excellent at her specialty and explains things in an easily-understandable way. She respects her patients: listens to them and understands their concerns... which makes her a model physician in my book.

Have been seeing seen Dr. Picken since she performed surgery on my nose in 2014. She has a relaxed, straightforward and reassuring manner.

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I was referred directly to Dr. Picken (from Medstar doctor) for a "consultation" to solve my sinus issues. Dr. Picken asked me a few questions and then examined my sinuses with a scope. She then confirmed what I already knew, I am congested. She suggested I get a CT scan immediately and referred me to another group. Upon leaving her office, the front desk said they did not know the billing codes for my appointment. I have BlueCross BlueShield and I confirmed with another ENT after seeing Dr. Picken that they always know the codes for major insurance providers. So that was odd and I later found similar reviews. I received a bill a few weeks later for almost $600. Dr. Picken had not explained to me that looking in my sinuses was not part of the consultation and was a separate, $300 test. The speed at which the Medstar doctors referred me to one another was alarming. It seems like they have a mill going on here. Also weird she only has 1 and 5 star ratings. Nothing in the middle.

I have had excellent care from Dr Picken. She was able to diagnose and treat a granuloma that 2 other doctors could not find. She is thorough, takes time to talk about options, and is very competent.

I was a reluctant patient who needed to have a half thyroidectomy. She guided me with a very calm manner, explained the procedure so I could understand it, and gave me a sense of confidence to get the surgery I needed. Every thing went very well with the surgery and went exactly as she explained it would.

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Dr. Pickens could not keep our appt. The staff attempted to schedule me for four weeks out after already waiting for 3-4 weeks for the initial appt. Because I need relatively immediate care, I asked for a copy of my records so I see another provider. They actually charged me $35.00 to print out my records so I could see another ENT. The staff outside of the office manager, were curt, rude and difficult. I will never return.

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review