Carmen Contreras

Thank you Lyby for all your help!

Be sure to ask for Lyby when calling in, always making sure I get the best rates and coverage!

Lyby was such a fantastic help when setting up my new car’s insurance, definitely recommend stopping by with her for your insurance needs!

Tiffany @State Farm in the Indio office is the BEST.. She takes care of every detail, concern. She deserves employee of the month, year .. She gives the very best customer service, she exceeds every expectation, but it's her beautiful smile that makes your day when we go In the office... Thank you for Tiffany, ???? ...

Huge thank you to Lyby for helping me get my insurance set up, she even helped me get better deal by using my school transcript. Whatever your need may be, definitely look for Lyby when stopping by or calling in!

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Tiffany Hodges was really friendly and did a great job getting me a great price with my driving history

Tiffany was incredible to deal with. Being from out of country she was patient and explained all the options. And she’s friendly.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Carmen and her team always go above & beyond to help their customers with all their needs. They are very knowledgeable, understanding and compassionate and I cannot recommend them enough. They are the best of the best. Thank you for everything you’ve done for me.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

It’s great to have these local professionals assisting my family!

Carmen and her team are caring, patient and fun! Carmen cares about guiding our next generation!

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Best company I been with

Great service. They treat you like family.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Always helpful

Great customer service. All stuff friendly. Fast service.

Went in to cancel and insured car after it being broken down beyond repair almost a year ago and just found out Carmen never removes the vehicle, after being with the for 10 years they will only return a month of payment, I have 4 cars with State Farm. They don’t value anyone and do not honor their word. Please don’t come to this office, the next office is in Palm Desert. I will be moving all vehicles somewhere else. These people do not value you but only your money. Went in to cancel and insured car after it being broken down beyond repair almost a year ago and just found out Carmen never removes the vehicle, after being with the for 10 years they will only return a month of payment, I have 4 cars with … More

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

(Translated by Google) It is the company that offers you the best in auto insurance (Original) Es la compañía qué te ofrece lo mejor en seguros de auto (Translated by Google) It is the company that offers you the best in auto insurance … More

Veronica is a Very Rude and condescending ........extremely hard to work with if you have a problem.... Laura has been very helpful but she was not available so I asked for the manager or someone in charge and they put me through to Veronica .... Who by the way is the sister of Carmen Contreras ..... Veronica was so out of line I am ready to find a new State Farm Agency.... I don't need this kind of aggravation life's too short ..... Veronica is a Very Rude and condescending ........extremely hard to work with if you have a problem.... Laura has been very helpful but she was not available so I asked for the manager or someone in charge and they put me through to … More

Thank you for saving me money on my insurance policies. Tiffany you're awesome and thanks for everything!

Worst customer service ive ever experienced. Tatiana is very rude when answering the phone. Has no manners. I recommend her take a speech class on how to speak to clients.

Veronica first tells us we had no insurance since April 2017 and she still wants us to pay her..... so I told her thank God nothing happened. Then she's like oh don't worry if anything would've happened you guys were covered.... yeah right...

This user rated the provider, but did not write a review