Dr. Bruce E. Matthews

Great Doctor. Saved my life. Literally. I was dying from sepsis and he was the only doctor who listened to me. Can't say the same for the nurses. Constantly forgetting to call prescriptions in to the pharmacy. Even after calling the required 3 days in advance to remind them. Even after calling again the day of my refills. They still "forgot". Every 2 weeks FOR MONTHS ON END. So I said something about it to one of them. The nurse who was responsible for "forgetting" consistently every 2 weeks. And a few hours later, I get a call from the receptionist telling me that I am no longer a patient of Dr. Mathews. I still stand by what I said. The nurses treat you with a mild tolerance and disregard. You're just another form for them to fill out. Just another blood pressure check. Just another customer in their drive thru doctor's office. I believe Dr. Mathews truly cares about his patients and attempts to heal everyone .I think he is frustrated when it comes to addiction. It's much more difficult to treat addiction than anything else I think. If you have cancer, you take medicine, get chemotherapy, and possibly surgery. And hopefully you're good after that. Addicts can't be treated by giving them more medicine, or with surgery. And each patient is completely different from another. I commend him for his efforts and thank him from the bottom of my heart for saving my life. But you're nurses need a course in anger management and attention to their lack of professionalism. Gossiping about patients in the presence of another patient? Routinely forgetting to call a patients prescriptions in to the pharmacy..knowing they will be out of their medicine and will be physically ill without it. Not just once or twice..but on a weekly and bi-weekly basis. Even making them wait a day or 2 after calling in to remind them to call in a refill several times beforehand. You can't tell me it's not intentional. I dealt with it personally and witnessed it with several other patients. Completely unprofessional and malicious. I hope you've seen it for yourself by now Dr. Mathews and have done so eyhi g to temedy the situation. My guess is you haven't...because you're too damn nice. Great Doctor. Saved my life. Literally. I was dying from sepsis and he was the only doctor who listened to me. Can't say the same for the nurses. Constantly forgetting to call prescriptions in to the pharmacy. Even after calling the … More

This team and amazing staff treated me for a couple years and totally understood my history,my current situations,and worked with me on every little thing they could and eventually helped save me in some ways and I thank them all and their wonderful staff for everything that they did.

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review