Bill Moore Smith JR.

Excellent doctor. Had been my doctor in the past when he was with another group. He has treated many of our clients with terrific results.

Dr Bill Moore Smith is a superb DR, but the receptionist that sits at the front desk on the left is rude, nasty, unprofessional, and unpleasant! She definitely hates her job and should move on! I’ve been in there three times with my cousin and she is always constantly not a nice person. Just avoid her when you go in! She will put a bad taste in your mouth about the whole practice and that shouldn’t happen because they are all very good doctors

I was recommended by my school nurse as I thought this was a clinic for my public school. I had a Baker's cyst and wanted to confirm that. Dr. Smith saw me for maximum of 10 minutes after I had x-rays and waited over an hour in the examination room. The bill was over $600. I tried to get them to reduce my part of $300 but they would not hear of it. Very disappointed. No questions as to a new patient, such as my peri-osteoporosis condition or medication, although they said it was because I was a new patient. This is why I avoid going to doctors more and more. They think they can charge this high amount for very little services. Terrible experience. I was recommended by my school nurse as I thought this was a clinic for my public school. I had a Baker's cyst and wanted to confirm that. Dr. Smith saw me for maximum of 10 minutes after I had x-rays and waited over an hour in the … More

Dr Smith takes great care of our athletes, parents, coaches, and faculty. He and his team work hard for every patient and do everything they can to ensure their safety and put them in a position to be successful and achieve their goals! Thank you Dr. Smith!

Dr. Smith and his colleagues have moved and are settling into their new offices on Riverfront Pkwy. Any such move is chaotic from a logistics perspective, but all seems well. Dr. Moore and his fantastic staff have been taking care of my PCP and athletic injury issues for several decades. They are wonderful to work with on a professional level, and are just great people. I am very grateful for their attentive care and their kind friendships. Dr. Smith and his colleagues have moved and are settling into their new offices on Riverfront Pkwy. Any such move is chaotic from a logistics perspective, but all seems well. Dr. Moore and his fantastic staff have been taking care of my PCP … More

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He was great. Office staff nice. Covid protocol being taken.

Dr Smith has taken care of both of my children with various sports injuries. He is always thorough, patient and professional. I especially appreciate his conservative approach to treatment.

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The worst service and attitude in dealing with patients I have ever seen. The clinic management is horrible, irresponsible, to the point of making the patient feel worse. This is probably why the past few times I visited this office there were almost not other patients present. I also got into a billing issue and the manager avoided contacting me for days while I tried to contact her. The experience with this clinic is extremely unpleasant that I decided to drop them and never go back again.

Office staff is horrible. They are rude and unhelpful. They failed to return phone calls on 3 occasions... Once even hanging up. In the about 10 times of visiting the Pineville road clinic, I saw an actual Doctor once. Management of this clinic has gone to new lows in the medical world. Oh, and they goofed up the billing for my wife's visit so insurance won't pay.

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Dr. Smith ignored my repeated pleas for help with 2 problems (horrid headaches on one side of my head/severe pain in neck & shoulders & terrible knee pain) for nearly a year: during that year, my blood pressure also climbed to a dangerously high level. Finally, he x-rayed my knee, finding that all cartilage was gone, and I had a medial meniscus tear! He also finally sent me to a neurologist, who found that I have spinal damage in 2/3 of my spine. Dr. Smith is a grossly incompetent doctor.

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Dr. Smith was very polite and asked pertinent questions about my conditions. He was very through.

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