Andrew Thomas Gergely

Can't even get through on this phone number, sometimes it rings a couple of times, then an internet dial tone happens. Then sometimes it goes right to "This line is busy."

DO NOT GO HERE Worst office ever the receptionist are very rude they will scream at you on the top of their lungs. The doctor doesn’t return calls, he misses appointments and blames you saying you never made an appointment. The phones ring off the hook and no one ever returns your calls when you leave a voicemail. I highly recommend you go somewhere else for mental health services. This place will cause you more mental health issues because their staff is terrible. They won’t give you YOUR records when you need them. They do stuff on their time when it comes to meeting deadlines and getting paperwork to other doctors ect. GO SOMEWHERE ELSE

Won't be going since been calling and left message and still cannot get anyone to answer the phone. So much for mental health when they obviously can't even answer the phone.

Ok. So I haven’t managed to see a therapist yet. But their reception is kind of awful. I asked if one of the therapists had any openings for new patients, and they said no. Called back with my second option, also no. Not the issue. The issue was the lack of guidance and clear lack of intent to help. A friend told me to ask for a waiting list, which I didn’t know about, because the receptionist never said anything, either time. When I asked for it that time? THEN they took down all my information instead of dismissing me. I’ve heard great things about the therapists/counselors, but it’s such a pain trying to call in, and the office receptionist made me feel so small that it almost wasn’t worth it.

erin good

I saw Patty Kane. Prompt, professional and caring. I trust her completely. Front office staff are warm and caring.

I went to Dr. Geregly’s office to address some anger issues that I had. I was diagnosed with ADD as a child and thought it was connected to that. However when I talked to Dr. Geregly, he thought that I had something different and prescribed me some medicine and my life has been drastically changed by his diagnosis and treatment. He hit the nail on the head the first time which I know is not that easy to do in his industry. Thanks Dr. Geregly!

I couldn’t have asked for a more comfortable environment. Front desk woman , was personable, helpful and professional. Patty Kane put me at ease with her down to earth persona . She listens intensely. She was caring and understanding of my situation. I felt weight lifted off me after talking to her. I truly feel blessed to have found her. I couldn’t have asked for a more comfortable environment. Front desk woman , was personable, helpful and professional. Patty Kane put me at ease with her down to earth persona . She listens … More

I was charged 65 dollars for a no show despite my inability to cancel the appointment in a timely manner. First off, trying to schedule my appointment was a joke. I called for weeks while the phone just rang off the hook. I was finally scheduled for a Wednesday, but later found out I wouldn’t be able to make it. I tried calling all day Monday and all day Tuesday so that I would be canceling within 24 hours, but no one was able to pick up the phone once. I left multiple voicemails. I called again the DAY OF and finally got through to someone and canceled. They of course happily canceled it knowing I’d be getting a bill for 65 dollars in the mail a week later. Also, the receptionist never fails to have a disgusting attitude every time we speak on the phone, even though I’m speaking to her with nothing but respect. She should quit if she is so miserable! They will not consider the fact that I tried calling a million times/left voicemails as if they have no way of tracking that, so guess I’m paying for it! I’ll never go to this place, I’d rather just suffer from my anxiety! I was charged 65 dollars for a no show despite my inability to cancel the appointment in a timely manner. First off, trying to schedule my appointment was a joke. I called for weeks while the phone just rang off the hook. I was finally … More

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Absolutely rude front desk staff. Everytime I have called. It’s unfortunate for two reasons. 1. They have great doctors and I really like the doctor. 2. I have owned a business and worked in corporate America my whole life and I feel for the business owners as that is who is the front line representing their business. Wish I got her name. I would love to stay at that practice but there is no room for nasty employees in todays climate and job market. Clearly that seems consistent here with reviews. Evaluate the staff. Absolutely rude front desk staff. Everytime I have called. It’s unfortunate for two reasons. 1. They have great doctors and I really like the doctor. 2. I have owned a business and worked in corporate America my whole life and I feel for … More

the therapist i assigned to was very dismissive with her claims. i don’t claim her diagnosis.

They do not answer the phone. I called to refill my prescription but they couldn’t get me in until the end of the month- which is reasonable since I know they are busy- but the receptionist assured me they would do a temporary refill for me until I see the doctor. The prescription did not come through. I have been calling and calling during open hours and they just don’t pick the phone up. I have been without medication for a week now and have been experiencing withdrawal symptoms. I wish they would answer so I can get my medicine- you’re not supposed to abruptly stop this type of medication… They do not answer the phone. I called to refill my prescription but they couldn’t get me in until the end of the month- which is reasonable since I know they are busy- but the receptionist assured me they would do a temporary refill for me … More

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Routinely late to appointments (15 min - an hour), no emergency line, and rude receptionists.

I have been with Dr Gergely for like 2-3 years. The dr is great. When I do call or have a question they don’t pick up the phones. So you have to keep calling. Some of the staff members are very rude.

Gergely went against my own therapist’s suggestions (she worked in the same office) who I was seeing for a year and did not collaborate at all on my issues and medications. It was one way or another. He did not allow collaboration or input from other professionals. He did not look at my file, get to know me, or even ask me questions; he immediately diagnosed me on first impression and proposed his own strategies that I (and my therapist) did not feel comfortable with. I left his office crying and immediately changed psychs.

My 25 yr old daughter has been in Dr Gergely’s care for about one year after searching for a doctor who treated her like a human being. He’s been absoluvtely great and her mental health. The office staff are great!!

I used to go here and see Patricia Kane and im going back here and there staff are amazing and they care about how you feel and on top of that there medication management is amazing they help you with there best and give you attention and they care about you all the way they will always be part of me they treated me like family

This place is very unprofessional, avoid at all costs!

I had to see Dr.Gergely today due to my high level of anxiety. I have some medical conditions that have caused my hormones to go crazy. Dr.G was absolutely great. The office staff was absolutely great as well. Thank you all again for all the support today.

Terrible Terrible service. Do not go here you will only be let down go elsewhere. He will discontinue seeing you and prescribing your meds out of nowhere! I was on xanax 45 1mg every 22 days. He just cut me off!! So now as a result i've been in benzo withdrawal i've had 3 seizures so far, been in the ER because of HIM! I COULD OF DIED!!!! IT'S A MIRACLE I HAVEN'T! I'm still in the woods, I'm STILL SUFFERING! I'M STILL IN WD! He's a cold hearted person who doesn't care AT ALL about you or your feelings whatsoever. He had no right to cut me off i'm so sick and tired of being in benzo wd... this is unreal.... I hate my life now because of HIM!!! Terrible Terrible service. Do not go here you will only be let down go elsewhere. He will discontinue seeing you and prescribing your meds out of nowhere! I was on xanax 45 1mg every 22 days. He just cut me off!! So now as a result i've … More

Billing dept has little to be desired. They don't there head from their behind. Over charged a copay one month, didn't rectify it, tried to over charge the next month, I refused to pay it, and paid the difference of the actual legal copay... year later, they are saying I owe them money and are sending me to collections, when in-fact they owe me money. If they knew simple math, and adjusted the copay, I would have had a credit to cover the next copay with a remainder. They don't seem to understand this. Who's in charge of HR, because they need new staff. Billing dept has little to be desired. They don't there head from their behind. Over charged a copay one month, didn't rectify it, tried to over charge the next month, I refused to pay it, and paid the difference of the actual legal … More

I have going to patt kane for a few years now and my mom and dad as well as I were uncomfortable and it felt very shady with staff ignoring us and kane prescribed me a medicine that made me gain so much weight. And recently my mom called in my adderall Friday so when monday came around I had 1 pill left then today when my mom went to go check to see if my medicine was ready the pharmacist said that there is no referral for it & it was not called in. When I do go in to see kane she doesn't seem to be interested in what's going on plus I have tons of horrible experiences with this place pay your hard earned money away to people who most likely don't know how to do anything right go to this place at your own risk good luck to anyone thinking about trying this place...... I have going to patt kane for a few years now and my mom and dad as well as I were uncomfortable and it felt very shady with staff ignoring us and kane prescribed me a medicine that made me gain so much weight. And recently my mom called in … More

The office staff at this location is horrendous!!! Please, if you are considering going to this office, be aware!!! I have been a patient of Patricia Kane since 2014. I have nothing negative against her. However, from check in to check out I have had unpleasant experience's with the office staff. They are rude and unprofessional. There is one young girl who works during the day I don't know her name, but she just started this year in 2020. I thanked her for her kindness and professionalism. She is the only one who I like. Other staff members have rolled their eyes at me and even huffed their breath at me! As well as kept me waiting to check in or check out. I have only missed one appointment with this office since 2014. It was a phone appointment due to the pandemic I have not wanted to go in the office to meet with Kane. I have two phone numbers listed in my records; home and cell. I wasn't available at my home phone number at my scheduled appointment. Kane did not call my cell phone number listed. Now I have a $60 missed appointment fee!! When I tried to dispute it, Kane lied and said she called both numbers and left messages on my cell and home. (When I checked both voice mails. I found two messages on my home number.) They would not wave the missed appointment fee. So, I refused to pay the fee and left the office crying. If I was not on antidepressant medication I would have harmed myself that day, because of this. My family is suffering financially, because of the pandemic. I barley have money for food for my children. Where does this office think I have $60 to give them??? The office staff at this location is horrendous!!! Please, if you are considering going to this office, be aware!!! I have been a patient of Patricia Kane since 2014. I have nothing negative against her. However, from check in to check out … More

borderline patient abandonment, wrong open times on google?

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I have seen Dr.Gergely for 15+ years. I admire the slow approach he takes when prescribing medication. Dr. Gergely always starts with the lowest dosage and works with the dosage as he fits necessary! I would highly recommend Dr. Gergely, it’s worth the wait if you are trying to get a new patient appointment!❤️

Terribly condescending. Couldn’t get out of his office fast enough. My psychiatrist of 18 yrs retired which led me seeking a dr for medication management for ADD & depression. This dr was rude & insensitive. I was brought to tears as he repeatedly doubted most of what I attempted to convey to him...I later found out he provides service to many addicts & criminals of which I’m neither...Nothing positive do I have to say about this person!!!

The day before my son's appointment, my wife became ill with the flu AND strep. We called as soon as they opened to cancel the appointment. Even with a doctor's note excusing her from work and to rest, this office charged me a late fee. I called and they told me to fax the doctor's note with a statement, so I did. I received and email from the office (Phylis McCullough) stating that they cannot waive the fee. I am disgusted by this practice. Next time, I will be sure we show up sick, vomiting, and contagious. Great policy, people!!! I do not recommend this office. Piss-poor business practices! The day before my son's appointment, my wife became ill with the flu AND strep. We called as soon as they opened to cancel the appointment. Even with a doctor's note excusing her from work and to rest, this office charged me a late fee. … More

I have been going to Dr. Gergely for 10 years and since day 1 he had showed me nothing but professionalism and a desire to help someone in need. I recommend him to anyone who needs someone to help them sort thru any problem or issue!!!

Dr. Gergely was very personable and thorough. He had an impressive knowledge of medications. He had studied my records well, and asked excellent questions. I highly recommend him.

I love all the staff! They are very friendly and helpful! I go to Dr. Gergely for my mental health and medication and you can tell he really cares about his patients. I also go to Jennifer for therapy. She is amazing!! I feel so much better after my sessions. She gives you tools to help with daily struggles in your life. There is also pretty much no wait time. They see you on your scheduled appointment time not 1 hour later like most doctors offices. I highly recommend for anyone needing help with their mental health to go to them. You will not regret it! I love all the staff! They are very friendly and helpful! I go to Dr. Gergely for my mental health and medication and you can tell he really cares about his patients. I also go to Jennifer for therapy. She is amazing!! I feel so much … More

This office is toxic. Another reviewer said that this office ruined their life. After coming here myself, I can see how that could happen. These therapists are incompetent and unproffessional. They also lack knowledge, compassion and understanding. There is something seriously wrong with this practice. I would've been better off not going to therapy than coming here. I developed a severe anxiety disorder and my ocd worsened beyond belief because of my experience here. This place did so much damage in my life I didnt think such a thing was possible at a therapist office. Seriously, stay away.

Will never know if he's a good doctor because his administration is so screwed up. Made an initial appointment 2 months in advance for my minor son. Showed up today for said appointment only to be told I had canceled it on the 15th. No I didn't. They said I would have received a call and a text that day and responded cancel to it. One problem with that. I recieved 0 texts on that day and only two calls- both from a friend in my contacts list (I have logs for both). On top of that, why would I show up for an appointment that I had canceled five days previous? So incredibly frustrating! No love from this prospective client!

I've been seeing Dr. G for over 10 years. During this time I have had on and off weekly therapy with other staff in the office (Jill and Joan) as needed, which actually led to a diagnosis that other doctors had missed. One of the great things about Dr. G is that he doesn't over prescribe or push meds on me. I've had many other doctors write 4 and 5 scripts to deal with a condition and then the side effects. He actually caught a Rx mishap when another doctor over prescribed and could've caused me to essentially OD. He's quiet at times, but thoughtful and has many years of experience. I see him at the Edgewater office. I honestly probably wouldn't be alive without Dr. G and his staff.

Incompetent doctors stay away!! ??

Keep away from these “doctors” they are incompetent.

I wish they had zero stars for these doctors, Dr. Kane is the most incompetent “doctor” I’ve ever been to. You have been warned.

Well what can I say this place is a joke my dr went out of town and I needed to refill my medicine I’ve been taking for a long time I called no one ever answered the phone like always common problem here so had horrible anxiety attacks my dr came back acted nothing was wrong I called to change my apt over the phone the lady told me my new apt time I arrived she said I’ve never called there um of course I did and denies ever talking to me and I show my her my phone to prove this they often skipped me and took others before me until my doctor asked them why wasn’t I checked in go else for mental health needs please Well what can I say this place is a joke my dr went out of town and I needed to refill my medicine I’ve been taking for a long time I called no one ever answered the phone like always common problem here so had horrible anxiety attacks my … More

They are unprofessional and didn't care about my mental health . They write prescriptions and send you out the door. I was terminated from the practice without notice and without reason. I wouldn't go here if they were the last doctors on the planet

This Dr had an opinion of a regular routine that he treats everyone with before you even walk through the door. My husband wasn’t comfortable talking with him. He is also not a specialist in ADD so evidently doesn’t understand stimulants and refuses to perscribe them even when someone is known diagnosed the disorder. Switched to someone in Annapolis and we’re much happier. This Dr had an opinion of a regular routine that he treats everyone with before you even walk through the door. My husband wasn’t comfortable talking with him. He is also not a specialist in ADD so evidently doesn’t understand stimulants … More

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Good doctor

I was in need of psychiatric care after abruptly discontinuing my medications. The office staff was compassionate and professional. They were able to offer me a quick appointment with Dr. Gergely. He took the time to really listen to my history before choosing a combination of medications. I have struggled with mental illness for years and have extensive experience with psychiatric care ( not something to post on the internet, but what the hell, it’s true lol) and if you are reading this review, then you are seeking help that we all need sometimes. Make the appointment. They will take good care of you. I was in need of psychiatric care after abruptly discontinuing my medications. The office staff was compassionate and professional. They were able to offer me a quick appointment with Dr. Gergely. He took the time to really listen to my … More

Do not see Dr Gergely. It’s questionable if he knows what he’s doing. But more concerning is that he has no after hours contact info. He bills aggressively. Charging double your co-pay for a missed appointment even if you call within 24 hours when you had extenuating circumstances (delayed flight). He charges you to write a script if it’s not during an appointment even though he didn’t provide enough medication to get you to the next appointment. This doctor is greedy, disinterested in his patients and questionable medically. My wife and I stopped seeing him and everyone we know has as well. Be warned. Find another doctor.

My daughter went to this practice originally for help with focusing. She was prescribed an anti-depressant which triggered a manic episode. She was then hospitalized for a week. We left the practice because of this. Two years later she was hospitalized a second time and went back to Dr. Gergely. They couldn't see my daughter for 2 months after she was discharged. She was prescribed various meds that didn't correct her depression/mania. He prescribed a med that broke her out in a total body rash

Dr. Gergely actually used air quotes when referring to my diagnosed illness. Apparently he doesn't believe in the DSM-V. He was, however, perfectly willing to medicate me for the depression I do not have.

Dr. Gergely, told me I was just stressed and had no reason to be depressed. The next week the VA diagnosed me with PTSD! Thanks, Doctor for nothing, except a $130 bill. I only gave one star because it wont let you put ZERO stars. So, if you miss an appointment, they charge you a $60 no-show fee, and then in less than 6 weeks they send it collections. REALLY!?!?! Can I charge them or get $60 off my bill when I wait longer than an hour?! Heck no! Dr. Gergely, told me I was just stressed and had no reason to be depressed. The next week the VA diagnosed me with PTSD! Thanks, Doctor for nothing, except a $130 bill. I only gave one star because it wont let you put ZERO stars. So, if … More

STAY AWAY FROM MICHELLE MACK!!! STAY AWAY FROM MICHELLE MACK!!! WORST THERAPIST EVER. DONT TRUST YOUR CHILD WITH THIS WOMAN. TAKE YOUR CHILD SOMEWHERE ELSE!!! Michelle Mack is the worst therapist. Not only is she unethical but if you’re 5 minutes or 10 minutes late she cancels you’re whole appointment and makes you pay 60.00. My daughter and I were in the office and begged her to see my daughter!! She just got out of the hospital and is a child!! And we have the best insurance. I told her bill my insurance and go over an extra 5 minutes if you have to. She said “no”! So she took my 60.00. However, these doctors have no problem make me wait an hour for them. And she just stood there talking with the office receptionists for 25 minutes in front of my child but wouldn’t see her even though it was HER APPOINTMENT TIME. She’s garbage and the office staff is rude and trash. This office is about money period. They know as parents we run into traffic. We live an hour away. So these doctors, which this woman isn’t even a doctor, sits and counts the clock, until 10 minutes passes so they can cancel you and collect 60.00 fee. Who does that? That way she can sit on her lazy ass for 45 minutes doing nothing. STAY AWAY FROM MICHELLE MACK!!! STAY AWAY FROM MICHELLE MACK!!! WORST THERAPIST EVER. DONT TRUST YOUR CHILD WITH THIS WOMAN. TAKE YOUR CHILD SOMEWHERE ELSE!!! Michelle Mack is the worst therapist. Not only is she unethical but if you’re 5 … More

1 star because there are no 0 stars which all that office with Patricia Kane upfront. In my first appointment she talked to me for 6 minutes, then asked me what antidepressant I would like to try and that was it. But what else I could expect from the Nurse who has a power to give a prescription???? A prescription! That is her job and she has no clue how patient feels with interruptions of prescribed meds. Because of her and her" wonderful" office staff my wellbutrin would be stopped for 2 weeks, no matter how I begged to get my legal prescription. KEEP. AS FAR. AS YOU. CAN 1 star because there are no 0 stars which all that office with Patricia Kane upfront. In my first appointment she talked to me for 6 minutes, then asked me what antidepressant I would like to try and that was it. But what else I could … More

Have been with Patty for at least 15 years. I love Patty she has worked with many members of my family. In the last year or so there has been an office change the new girls are rude and have know clue what they are doing. three times now I have called and made appointments only to drive an hour and be told I didn't have one. They then charged me 30 to have a script written. I have had the office call meds into my pharmacy that were not mine. I've been called and asked my insurance info only to find out I wasn't the person they were trying to get a hold of. I hate leaving Patty but I can not deal with her office staff. Have been with Patty for at least 15 years. I love Patty she has worked with many members of my family. In the last year or so there has been an office change the new girls are rude and have know clue what they are doing. three times now I … More

They WILL give you billing trouble, as their billing department can't seem to do their jobs consistently.

Patty is the best!

Very caring to myself and wife.

Do not bring your child or yourself to Dr. Gergely. He will not answer any emails, return phone calls, or correspond with you in any manner. Even getting his email address is difficult as it is not listed on his website. His lack of communication is as unprofessional as it gets. Find another doctor who will have active and open communication with you about your mental health needs.

My daughter has special needs and we were both very impressed with Doctor Gergely. He was very kind, respectful, and we were comfortable in his presence. He asked questions as was expected and gave his undivided time as you answered them. We will look forward to seeing doctor Gergely again and would highly recommend him. I was very impressed and grateful to Alyssa, as she helped us a great deal and was also very kind, professional, and efficient and a great asset to doctor Gergely office.

So, you make an appointment and for some reason can't make it AND you can't give them a 24 Hour notice because it's a Friday afternoon and your appointment is Monday morning. They give you a $60 no show charge. Oh, and after 6 weeks they send it to collections for payment. So, when I have to wait in their waiting room for an hour, do I get to charge them or take $60 off my bill, OF COURSE NOT?!?! Worse policies ever....if it wasn't for the nice ladies in billing.....the ship would sink!!

She was pleasant and nice

I don't know if I can add much about Dr. Gergely's acumen as a physician, but his practice seems horribly disorganized and poorly run. My experience matches many of the reviews previously posted at many review sites. I have never had them answer the phone, even when I called to tell them the medicine prescribed was making me suicidal. Had to leave a message, and they never called back. Twice I requested reschedule for my follow-up. Never heard anything. Not going back.

Doesn't take his patients seriously, would rather have you out of his office as quickly as possible rather than listening and effectively helping his patients.

I would give him zero stars if I could. He does not take his patients seriously. He looked at me as if I had to be a certain age to suffer from servere anxiety, panic attacks and depression. Told me Valium is too much to be taking. He didn't seem to care. he doesn't take mental health seriously. Seeing someone else

This is the worst managed office I have ever used. You would think a doctors office that specializes in mental health, would make it a priority to keep their patients happy. EVERY single time I have tried to refill my prescription, I've had issues. I have gone days without medication and they really don't seem to care. I can't wait to get away from them and never go back!!

Dr. Gergely is a quiet,listening type of doctor. I needed someone to listen & point me in the right direction and he has helped me immensely.I feel he has a wealth of information but he doesn't show it off. He quietly helps with the right therapist ,when needed and also helps by prescribing meds if necessary.He actually calls you back if needed. His staff is caring , pleasant & helpful.

I only have good things to say about this office, I've been a patient of this doctor for years. And it's always been super easy to reschedule an apt or making one, and I havent really ever waited long in the waiting room to be seen to. I would definitely recommend Dr. Gergely to friends and family.

This doctor and his office have terrible bedside manner. I realize all doctors offices have cancellation policies. But I called at the 23 hour mark, with a true emergency and they still charged me a late fee over that ONE single hour. I had NEVER cancelled an appointment, never been late, although they were ALWAYS late and had rescheduled me multiple times. I felt it was very unreasonable. Also very difficult with billing. No explanations just hit you with a bill and won't let you schedule more

Beware this Doctor!! Office charged me for an appointment that I gave 48 hours cancellation notice. I would really consider other doctors before this one.

I've never been to this office before but I'm not going to

My Daughter has been seen there for two years, and is no better after all this time. Have never even seen the Dr. in the office. Nurse Kane has been patient with my daughter, but also does not seem very interested in helping, beyond prescribing meds. My Daughter has been seen there for two years, and is no better after all this time. Have never even seen the Dr. in the office. … More

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LOVE this office. Patti Kane is wonderful and truly cares about your health and well being Highly recommend!!!

The staff at his office are awful! I have called many times trying to schedule an apt., and the unprofessional secretary will not let me schedule an apt. until I pay a missed apt. fee. I have been going to Dr Gergely for over 5 years and have never had a problem until now. This office is going down hill fast.

I have been Dr. Gergely's patient for over 5 years.

Told us he had little experience with my daughter's disorder then proceeded to disagree with the rest of the treatment team. Made unprofessional comments to my daughter. The other members of my daughter's treatment team were stunned by how badly he handled the situation. Totally incompetent to the point of being dangerous.

He's unaccessable - if you need him he is unavailable. Rather arrogant. Has nothing to do with you once you leave the appointment, makes you come back often, seems like a racket. Doesn't care about you as a patient, you are just a number. He is self-serving, not there to serve his patients.