Ana Luiza Macdowell

Really enjoyed having a doctor touch my eyelids without gloves and dismiss my concerns about new allergies after waiting over an hour just to see a provider.

Dr. MacDowell is an outstanding doctor. She takes her time in explaining one's results. Plus, she genually cares about getting to know and understand her patients wants and needs, as well as them. Kudos to Dr. MacDowell.

This user rated the provider, but did not write a review

Dr. MacDowell is an awesome doctor. She is kind and compassionate. The office staff is a special group of caring professionals. They made us feel like family and my daughter was relaxed when she got her shot.

This user rated the provider, but did not write a review

I suffer with allergies and was put on a med that wasn't a good fit for me. Her clinic was not able to see me for over a month so when I called desperately requesting a different allergy med she told the nurse to tell me no and that she wouldn't switch my meds until I saw her again in person - leaving me to suffer for the entire month. I have had sinus surgery in the past and can't risk my symptoms getting worse. I've switched Dr's and will not be returning. I'd rather have one that cares.

I saw Dr Freccia regular he was always great but his office staff is rude and disrespectful; Trisha the office manager is the worst, always treating you rude and disrespectful and with no compassion. It is as you are always bothering them with any concern and you are always wrong they make no mistakes, I loved Dr Freccia but stop going just because of the office staff, Trishade it very clear that there is no above her you could complain too, so I just stop going to this doctor

I call in 30 mins before I show up and the same person with the same nasty attitude is always answering the phone like I'm bothering her by calling like I was ask to do before each appointment. I get knots in my stomach every time I have to speak to her in person being she is the one that schedules the following appointments. I don't understand why she has a customer service job and isn't people friendly. I'm sure her coworkers must notice her nasty attitude.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

They don't get back with you about appointments. They don't inform you about what is going on with you healthcare. When you call to check on things they act as though they are doing a great service to you. I even got 'hung up on' by one of the office personnel.

Long appt wait timeHard to get appts

This user rated the provider, but did not write a review