Allison Arthur

Came in at 9:39, thought the appointment was at 9:30, I didn’t call because every time I do so, it goes straight to a call center and not the actual clinic. Come to find out that the appointment was actually at 9:20 (that was my fault), but when I have 4 kids that come here and I’ve been giving you business for years, you should be ok with making an exception especially with this visit which was for my 6 months old (6 month old visit/checkup). I’ve had other issues in the past and never wrote anything but this time I had to write something and give them 1 star. Oh and I’ll be taking my baby to another doctor soon, I’m looking for a new clinic as we speak.

I have been taking my daughter here for many years and I just noticed the reviews at this place are very low and mainly because of the front desk. No professionalism whatsoever and they don’t care about their patients. Even though I told them that if my daughter doesn’t get a paper signed today she won’t be able to play her sports all year. I sent her paper by email on Saturday and they could have filled it out first thing in the morning before they got busy, they didn’t and they could care less. I work the medical field too and if I had a patient going through something like this, I would have made sure it was done. That is why my office has 4.9 stars. They make us wait a long time to be seen and we don’t complain but they can’t take 5 minutes to get a form done and signed. Very disappointed and mind you I drive over an hour to bring my daughter here so I don’t switch her Dr. but I guess it’s time for me to move on and find an office that goes above and beyond for their patients.

I have never seen this doctor yet, but the customer service has been horrible to schedule an appt. I made an appt over the Thanksgiving holidays and missed the appt. I had issue over the breaks which prevented me to call . I called to reschedule and was told they could not see my child because she missed her 1st appt. That ridiculous! I can understand if they had charge a fee, but to not see my child! I have never seen this doctor yet, but the customer service has been horrible to schedule an appt. I made an appt over the Thanksgiving holidays and missed the appt. I had issue over the breaks which prevented me to call . I called to … More

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Dr. Arthur has been our kids pediatrician for 5 years now but we have also seen the other Dr's in her office and we love them all. No issues ever with scheduling, rescheduling and if we have any health issues or questions after hours they are always available and actually call you back! The office staff is amazing and other than sometimes long wait times we were blessed to find such an amazing pediatrician Dr. Arthur has been our kids pediatrician for 5 years now but we have also seen the other Dr's in her office and we love them all. No issues ever with scheduling, rescheduling and if we have any health issues or questions after hours they … More

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We love Dr Arthur. She is an awesome doctor and I can tell she loves kids. She takes really good care of her patients.

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Dr.Arthur is amazing.

My 2 daughters 8 and 16 are very happy with their doctor.

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