William O Walker

I'll start by saying they have amazing doctors, but that hardly makes up for the lack of caring and incompetence of management and scheduling staff. We had a 7am imaging appointment and an 8am results visit with a doctor. They scheduled both at the wrong times and locations. Follow up calls and conformations were completely not done. No warning that our 17 month old child could not come in the hospital while her sister was being tested. We have been waiting for 3 hours at this point and still have not seen the doctor. Yes walking with a baby for 3 hours outside is a test of patience, but not near as much as dealing with this hospital. Good luck if you have a family and don't get a copy of their policies ahead of time. I'll start by saying they have amazing doctors, but that hardly makes up for the lack of caring and incompetence of management and scheduling staff. We had a 7am imaging appointment and an 8am results visit with a doctor. They scheduled … More

My experience at children's hospital with my daughter has been hellacious. There are no words to describe the sinking feeling being informed that we will be separated from our daughter based on a foolish protocol that shouldn't apply to fully vaccinated individuals. Me and my wife tested negative in the hospital and are fully vaccinated and yet they deem it appropriate to separate us from our daughter as she undergoes stressful medical procedures. They don't inform us time frames, medications or relevant logistical information that would help improve my daughter's well-being. For instance, no one thinks it's appropriate to inform you prior to your visit then only one parent's allowed to be with a child during a stressful procedure. No one tells you why you're waiting or what you're waiting for message child sits in pain for hours. Nurses actively avoid your gaze and don't answer questions regarding your daughter's health. I can't help but feel discriminated against as a father not being able to be with my daughter. I am a primary caregiver and the treatment at this hospital is entirely inappropriate. I will definitely seek an alternative. I will actively pursue reform at this hospital. I would be more than willing to share my story publicly. My experience at children's hospital with my daughter has been hellacious. There are no words to describe the sinking feeling being informed that we will be separated from our daughter based on a foolish protocol that shouldn't apply to … More

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review