Dr. William J Belles

I was having very concerning left ear issues prior to a 5 week trip - he was able to get me in last minute. I realized quickly upon arrival that they for sure over book here. After a long wait, he DX’d me while basically saying there are other tests that should be done, but no time to do them. Walked out without saying bye. Recommending a cocktail of some meds - he told me that the recommendation by my PCP (over the phone) was simply them just saying things Well, after doing my OWN research- my pcp who didn’t even see me was correct. I felt rushed here and I was incorrectly diagnosed- I’m glad I didn’t take his advice and get thrown onto multiple meds. If I have an issue in the future, I will look elsewhere

Apt was at 2:30. It’s now 4 and I’m still waiting. I may just have to leave.

Came today for my first appointment at the request of my primary. When I called to schedule the office staff told me to come 15 minutes early to complete paperwork, pretty standard. However, they failed to mention that they frequently overbook themselves and leave you sitting in the waiting room for hours. So far I’ve been sitting here 2 hours and I’m not even close to being next. Absolutely horrible time management, shows a real disrespect they have for their patients time. If I wasn’t so desperate to be seen by an ENT, I would’ve walked out already. Save yourself the hassle and go to an office that values their patients.

I called which I assumed was an office number where I could leave a message. Wrong! I spoke to a woman who is very rude, yelled at me that the office was closed. I apologized and said I was only looking to leave a message to book an appointment for the next business day when the office would be open. She was very snappy with me, I told her I wasn’t looking for attitude. I was recommended here because of my situation but I don’t appreciate the attitude I got when I called. Not a very good first impression on her end. I really hope Dr. Belles is worth it.

Dr. Belles has gone above & beyond for my son. Recommend ????

so kind ,prompt and actually cares about you. i had an issue with my ear and he somehow rushed me in THAT morning. they said how far are you? can you leave in 10 minutes? i said yes and he got me right in i was in so much pain and he got me all fixed up. they are all so sweet. he’s like a sweet grandpa

As Judy's daughter, I was very impressed with Dr Belles. She made an appointment as a new patient, but couldn't get in for a week. A few days later, she had an emergent nose bleed and the office told her to go to ECMC. Dr Belles was there in surgery. He got her in immediately and didn't have to wait. The next morning, she ended up there again and his resident took care of her. Two days later on a Saturday Dr Belles had her come to his office. He spent over one hour with her explaining everything and taking care of non emergent issues. He is an excellent physician and you can tell that this is his calling and takes his time with each patient. Thank you Dr Belles. I will be referring patients to your office.

We are in the process of getting my mom in for surgery at the ECMC ENT clinic. Much like the other complaints, we can’t get ahold of staff, staff doesn’t call when they say they will, and today they tried telling us (falsely) they did call us and my mom declined to schedule, which is absolutely false. My mom is so concerned her problem is getting worse and non-fixable after waiting so long. We got a patient liaison involved and still, as of now, staff still can’t manage to call my mom back and schedule her after liaison talked to them. We are beyond frustrated. Also considering they may be treating patients like this because they are one of few places that accept Medicaid? Our family will be filing a complaint and possible legal action.

My father had an appointment this afternoon. After waiting for over an hour, and reading the reviews while having nothing to do, he figured he’d be waiting another hour or two. He got really upset, voiced his frustration, and left. It’s now hours later and he is still upset over the lack of regard and concern of the office staff. An apology would have been nice. My father had an appointment this afternoon. After waiting for over an hour, and reading the reviews while having nothing to do, he figured he’d be waiting another hour or two. He got really upset, voiced his frustration, and left. It’s now … More

Nothing against the work of the doc necessarily, but the office practice is VERY poorly run. Multiple experiences with 1-2 hour waits. Extremely rude staff, even if the doctor was the best in the world I couldn’t justify dealing with this staff. I watched them close the glass window on a poor old lady with broken English after she waited over an hour in tears with no ride home because the office was so far behind. They clearly overbook to the point where there is literally no seating in the waiting room. It’s unfortunate that the doc has this issue, as I said he is very nice and knowledgeable WHEN you actually get to see him. Nothing against the work of the doc necessarily, but the office practice is VERY poorly run. Multiple experiences with 1-2 hour waits. Extremely rude staff, even if the doctor was the best in the world I couldn’t justify dealing with this … More

Absolutely ridiculous that he is so rude as too leave patients sitting for 2 hrs in waiting room..then another half hour in the room...as he in office talking to his rude staff..

I found the doctor to be extremely knowledgeable, kind, compassionate, caring and down to earth. He explained things clearly and was a pleasure to be treated by. The visit went very well. It was not rushed and was very thorough. I am glad that I found Dr. Belles and will see him again without reservation. An excellent physician with excellent treatment and care.

Between Valerie in billing thinking she’s going to scam me out of $5000 buy trying to say my bill from five years ago wasn’t paid ( she really needs to be better organized) to them over booking appointments and leaving you waiting for over three hours, to them letting college kids preform your surgery like you’re some medical experiment. DR. Belles and associates are a disgrace to the medical field. Between Valerie in billing thinking she’s going to scam me out of $5000 buy trying to say my bill from five years ago wasn’t paid ( she really needs to be better organized) to them over booking appointments and leaving you waiting for over … More

Dr, Belles is a great doctor! He was able to diagnose the cause of my daughter's ear pain. Unfortunately, the wait time is ridiculous. It would be nice if patients were set up with more time between appointments and not double booking. However, don't let the wait time stray you. He is great!

Not sure where to start. Maybe the fact that I waited hours multiple times for my appointments. Dr. Belles let some college kid preform my surgery which he completely botched. Or the fact that Valerie in billing is way to busy on vacations to sort out a problem she started by telling my lawyer I never paid my bill. ( it was paid in full five years ago) then she can’t even be bothered to talk to you on the phone. Or hides in back when you show up to sort the issue out. They are trying to scam me and I’m not having it.

I overheard the receptionist speaking to Dr. Belles behind their screen when I was waiting at the front desk: Receptionist: "He said he would not be coming back." Dr. Belles: "Did he?" Receptionist: [Laughter] This conversation took place on March 3, 2022 between 11:55 AM and 12:05 PM EST. They clearly do not care about churn and will simply burn through patients who don't read Google reviews. I overheard the receptionist speaking to Dr. Belles behind their screen when I was waiting at the front desk: … More

Dr. Belles is a great doctor, however if you have an appointment on Sheridan Drive... you'll really get frustrated by not only by staff, but the 3 hour waiting room appointment. his Sheridan Drive staff seem to think it's okay to have an 7:45 PM appointment that really means... I don't know time as it was 10:00 PM when I gave up and the kicker was.. the staff asked why I was leaving. Make an appointment at ECMC with him.. his interns ensure you'll see him on time... I would and will recommend Dr Belles he is a great doctor.... I will say never visit his private office on Sheridan Drive... Dr. Belles is a great doctor, however if you have an appointment on Sheridan Drive... you'll really get frustrated by not only by staff, but the 3 hour waiting room appointment. his Sheridan Drive staff seem to think it's okay to have an … More

Thankyou Dr.Belles and staff.Lea etc... I don't remember all the names of the wonderful people that helped me through my recent ordeal. I will be forever grateful to all of you.God bless you All! Sincerely,Tom????

Dr. Bellis is simply great at what he does. He is right to the point and does everything in his power to help. I would recommend him to anyone in need of an excellent ENT.

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Been going to Dr.Belles for years..best Dr. around! Just be patient--he"s worth the wait!

I was supposed to get surgery last year then give me a date even sent me for a covid test 1 day before my surgery they called me and claimed that they needed to send an approval for my insurance and it wouldn't take long well it's over a year later and every single time I call they claim they are gonna call me back . As of yet I haven't heard from them or had an update on my surgery. I was supposed to get surgery last year then give me a date even sent me for a covid test 1 day before my surgery they called me and claimed that they needed to send an approval for my insurance and it wouldn't take long well it's over a … More

Extremely rude and barely spends time with you during a visit. The assistant had to scream down the hall for advice to give me. I do not like any of my information publicly broadcasted. He was also wearing his mask incorrectly. Go to someone who isn't eyeing retirement, shade but no shade. He no longer cares and its obvious.

Rude. No compassion for patients. See someone who doesn't rush your appointment.

Worst ENT in town, hands down.

This review is strictly regarding the office manager. They consistently over book and do not inform patients that they are running hours (typically 2-3). I witnessed a patient upset in the waiting room for not share every how behind they are. She was frustrated and mainly upset because she lives 5min away and just wanted to head home and have them text her right before they can see her. The office manager proceed to berate her. Told her to find a different dr and don’t tell her how to manage her office. Another employee had to tell her boss to control herself.Probably the most unprofessional experience I’ve ever witnessed. Dr Bellus is wonderful -surviving the poor management of his office isn’t worth it sadly. He needs someone new at the helm. This review is strictly regarding the office manager. They consistently over book and do not inform patients that they are running hours (typically 2-3). I witnessed a patient upset in the waiting room for not share every how behind they … More

3 hour wait times? Yep, confirmed. But another thing I can verify is he will tell patients he wants to perform surgery on them, while never actually doing it. I waited 6 years for a surgery he recommended, and whenever I called to check in they just say they’ll let me know when his schedule frees up. Poor communication.

Rudest Dr I have EVER been to 3 plus hour wait time...if you are lucky! Schedules multiple patients at the same time. Didn't do a thing for me other than than to tell me to come back in 2 months.

Awesome surgeon office staff is a complete joke !

Worst doctor I have ever seen. He gave me an unnecessary surgery. Staff was also incredibly rude.

HORRIBLE appointment scheduling and staff. I’m very upset it was a a WASTE OF MY TIME.. Annoyed because I missed work and didn’t even be seen as needed. Wouldn’t recommend.

The most unprofessional Dr. office I’ve been too. I definitely should have read the reviews before making an appointment because everything in these reviews are completely accurate. The women in the office are very all over the place, nothing is organized. Wait time in the office could be anywhere from an hour to 3 hours after your appointment time. They double book appointments so you’re just left sitting there with 3 people around you for the same appointment time. The Dr barely listens to you and is in such a rush you feel uncomfortable. Save yourself time and frustration The most unprofessional Dr. office I’ve been too. I definitely should have read the reviews before making an appointment because everything in these reviews are completely accurate. The women in the office are very all over the place, … More

This office is absolutely horrible. Expect to wait about 3 hours to be seen if you are an emergency or not. The receptionists are disgustingly rude and have absolutely no sense of customer care or quality. I would NOT recommend this place to anyone. Dr. Belles himself is an alright guy, however his staff and office is so horrible. If I could rate this 0 stars I would, waste your time, money, and office visits somewhere. This office is absolutely horrible. Expect to wait about 3 hours to be seen if you are an emergency or not. The receptionists are disgustingly rude and have absolutely no sense of customer care or quality. I would NOT recommend this place … More

Great doctor, but be prepared to wait HOURS. if your appointment is at 4PM, you probably won’t be seen until 6:30/7PM. They’ll tell you to wait in the car and they’ll call you. Good thing I live a street away so I can just wait at home.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Absolutely the best ENT doctor in the area.

Amazing doctor! very thorough, patient and got me in when I was very much in need. Made me feel very comfortable and talked me through a procedure I was nervous about.

Such a lovely doctor. Yes I waited but I was told ahead of time that he gives individual attention to each patient that does get him backed up. Totally worth it.

An absolutely amazing doctor. Pays attention to you and answers any questions you have. I have always had problems with my ears my whole life and he did one of my surgeries. I am doing a second with him as well! He is honestly one of the most kind and respectful doctors I have ever met. His staff is amazing and has never been rude to me, never rushed in person or on the phone. He is phenomenal at what he does. His wait times are a little long but that’s because he’s in surgery in the morning and then when he comes in gives his patients the attention they need and deserve. If you want somewhere quick where they don’t care about you in the long term... he’s not it. He wants to correct your problems to make sure you do not have to come back for the same thing again. An absolutely amazing doctor. Pays attention to you and answers any questions you have. I have always had problems with my ears my whole life and he did one of my surgeries. I am doing a second with him as well! He is honestly one of the … More

Dr Belles is amazing, I was seen in the emergency room on a Friday night and after X-rays of my throat, referred to Dr. Belles. He came in to the office on that Saturday for me despite his night shift at the hospital. He was spoken of very highly by the ER Doctor. I had 100% trust based on his reputation, his availability, and his confidence. His scoping technique was easy, walked me through step by step and assured me of my diagnosis and treatment everything would be fine. And it is!! Reading reviews about waiting, please don’t even think about it twice, if you have to wait, be patient, he is truly the best! Dr Belles is amazing, I was seen in the emergency room on a Friday night and after X-rays of my throat, referred to Dr. Belles. He came in to the office on that Saturday for me despite his night shift at the hospital. He was spoken of very … More

after seeing him for months post emergency visit, I then waited months for him to finally set a surgery date for my lingual thyroid. When his scheduler finally called me back 3 months later - I had the pleasure of telling her I went someplace else - 2.5 months earlier! A 5 month ordeal that could have been solved and a very stressful time avoided. I tell everyone to go someplace else. I went to Roswell and had the best care.

Great experience as a first timer. I barely waited to be helped when I checked in. The staff and Dr. Belles were all very friendly and helpful. I especially liked how Dr. Belles really took his time to explain my conditions with me as well as my treatment options. I had a great visit and the doctor’s demeanor has really put me at ease so I highly recommend this clinic.

NEVER EVER GO THERE!!!!

Doesn't wear mask as it should be worn, covering nose...nice man, but rough

I already posted a review but I didn’t go into specifics day of surgery I had to wait because even though I gave all my results to the office they didn’t have them. I had maxillary sinus ethmoidectomy and he removed all of my turbinates this left me with empty sinus syndrome & continued sinus infections I can’t tell you what a horrible experience this has been. He couldn’t even take 5seconds to explain to me what he did in surgery

Good doctor very slow at taking patients. Takes 4 -5 hours or more so if you don't have time coming here isn't for you

If you enjoy wasting three hours minimum in the waiting room then this is the place for you. The staff are incredibly rude and have no hope of ever running an office smoothly. Dont waste your time

Have been sitting here with my individuals for 2.5 hours and still waiting... receptionist with dark hair is being super mean to people coming in trying to sign in and even slamming windows in an elderly woman's face while she was asking a question..blonde receptionist won't even open up the window until 10 minutes of standing there...super unprofessional ..go somewhere else Have been sitting here with my individuals for 2.5 hours and still waiting... receptionist with dark hair is being super mean to people coming in trying to sign in and even slamming windows in an elderly woman's face while she was asking a … More

After speaking to A diane and then office manager Valerie Im in complete shock in middle of my phonecall Diane said she had to go and abruptly hung up on me. All I was trying to do was setup an appointment and if they are so unhappy with thier job why would they stay there? Im in complete shock how rude these 2 women treated me . thier phonecalls should be recorded. Im appalled at how a polite phonecall was so rudely hung up on. Dr Belles fire ypur staff After speaking to A diane and then office manager Valerie Im in complete shock in middle of my phonecall Diane said she had to go and abruptly hung up on me. All I was trying to do was setup an appointment and if they are so unhappy with … More

I called to try and set an initial appointment because I was given him as a referral from several friends to contact this doctor. At first i call and was immediately put on hold. Ok no problem i understand they are busy. Until the rude receptionist come on the line. I begin to explain what i'm looking for,she immediately askes me what kind of insurance do i have. I tell her and she then asked me told hold....uh ok sure no problem,she comes back 30 seconds later to tell me they are all booked up for 3 months. Ok well can i set an appointment? I just told you we're all booked up. So this is how you treat potential patient's? I simpley told her id call somewhere else because she's extremely rude. For a place that should pride themselves, you have the absolute WORST receptionist. I will take my business elsewhere to a place who will treat my first call with more respect. Shameful miserables woman should be ashamed. I called to try and set an initial appointment because I was given him as a referral from several friends to contact this doctor. At first i call and was immediately put on hold. Ok no problem i understand they are busy. Until the rude … More

I’d give 5 stars if I didn’t have to wait 2 hours to be seen but other than that he’s a great Doctor he removed my infected dermal piercing fast and painless it was worth the wait

DO NOT SEE THIS MONSTER!!!! I had a cholesteatoma and ear drum repair surgery. I could not get a follow up appointment because Dr. Belles's staff said he absolutely had no appointments for months. I didn't know because I was only 22 years old that the gel packing had to come out immediately following surgery. Well 2 months later I get an appointment but by that time irreparable damage had been done. I have since had 4 surgeries with a different ENT to clean up this monster's mess. I have permanent hearing loss and now have to wear a hearing aid at the age of 26. The worst mistake of my life was putting my trust in this "DOCTOR" that is supposed to help people. I will have hearing problems for the rest of my life now.

5:30 appointment, finally saw him close to 8:00. In the room for a grand total of ten minutes while he did a biopsy and sent me away with nothing for the pain and no aftercare instructions. Completely unprofessional clinic in both office management and bedside manner. Do not go here.

Dr. Belles is an excellent ENT and recommend him to anyone in need. Professional and he actually treats you like a human being not a number.

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He is a horrible doctor... Does not care about his patients at all... Highly unprofessional .. I do not trust his work at all.

Great doctor but office staff is very rude and unprofessional. No one deserves to be treated poorly, especially when you’re in a lot of pain.

If I could give this practice 0 stars I would. I waited for 3 hours and it was at least another hour wait. Reception is terrible and is oblivious to the concept of scheduling. Save your time and do not go here.

SO MUCH PAIN. I had teeth put back in from a car accident by him, they got infected months later (waste). I got a bar removed from my mouth by him...I felt EVERYTHING. He’s not emphatic lol, I promise you I was screaming it was worse then getting hit by a car

Wish I could rate a 0 terrible staff very rude waiting over 2 hours for appointments. Acting very immature to patients giving lots of attitude slamming windows in your face. Never will I be Coming back or any of my family members. Doctor switched terrible office.

Excellent doctor. Surgery scheduler is absolutely disgusting. Who yells and screams at a patient to explain a protocol that is understood? Im confused. She needs an inservice and training.

Terrible, all about the money, he over books patients to a unheard of level, have a 5:30 appointment? You're not leaving that office until 9pm or later. He only sees you for a solid three seconds, my husband had a TUMOR IN BOTH EARS and not only did he not even see them on the scan, but his solution was to keep trying a powder, that he was already trying for 6 months that did absolutely nothing. Once we finally go for a second opinion, the guy says not only was there a tumor in each ear, but the powder would do nothing, and that its concerning he didnt know that from the start let alone for 6 months. Terrible, all about the money, he over books patients to a unheard of level, have a 5:30 appointment? You're not leaving that office until 9pm or later. He only sees you for a solid three seconds, my husband had a TUMOR IN BOTH EARS and not … More

Stay away at all costs! Unless you dont care about dealing with very rude and irresponsible staff and office clerks who know nothing about managing office! If you are schedculed for 4pm, the chances are you will see the dictor no sooner than 11pm same day! Doctor himself is ok but nit excellent job. Had a broken nose and after the surgery still not able to breath well and i have to go under another surgery! A good surgen does a simple job like this in one surgery! Not 2! Stay away at all costs! Unless you dont care about dealing with very rude and irresponsible staff and office clerks who know nothing about managing office! If you are schedculed for 4pm, the chances are you will see the dictor no sooner … More

I have yet to see the Doctor however I agree with many other posts. I called to make an appointment today whomever answered the phone was extremely rude and nasty. I was then informed to call his other location for an appointment with him. I called and was told someone will call me back. I again called the 838-1100 number to only be told I told you to call the other office so stop calling here. Then the rude women hung up on me. I so hope the Doctor himself is not as rude as his staff. I have yet to see the Doctor however I agree with many other posts. I called to make an appointment today whomever answered the phone was extremely rude and nasty. I was then informed to call his other location for an appointment with him. … More

Don't bother honestly .. I The actually did like Dr. Belles but the surgery didnt work to correct the deviated septum for my daughter and for some reason she now has a bone that looks like it's ready to protrude through her nose just awful .. The office wait and staff are the absolute worst I have ever experienced! Wait time is 3 hours in the small and very packed waiting room. Always over booking and really Very unprofessional . Don't bother honestly .. I The actually did like Dr. Belles but the surgery didnt work to correct the deviated septum for my daughter and for some reason she now has a bone that looks like it's ready to protrude through her nose just awful … More

Dr. Belles is really nice but the front desk is very rude and not professional at all. I've been trying to make an appt for my sister's ear surgery since March 2018, and every time I call the surgery scheduling person is not available. The secretary always say " I' ll pass this message to the scheduling person Valerie who is also the office manager. I ve called almost close to 12 to 15 times, only once I got hold of the surgery scheduling person and she was like "we are very busy and your sister's surgery is not an emergency case so you have to wait", I told her my sister is in pain and she has an active infection even after taking the whole course of antibiotics and she cant hear in that one ear. She is like I understand but you have to wait. Now its been almost 5 months- no one contacted yet and no follow up, what so ever. Today I called again, the secretary answered and said "I ll pass the message" as usual. I said you guys been saying that for past 5 months and you guys never respond. Who should I complaint about this matter- she responded well, you kinda stuck because the surgery scheduling person is the office manager and unfortunately there is no one above her. I was like what's the solution for this, she simply responded " well you can find a different doctor, you always have that option." I mean who says that ?! In my opinion they don't even care about their patients, very rude and the front desk always has an attitude when they talk. I mean these are patients who is calling, they should be kind and helpful , even if they cant help- at least they should be kind and caring when they talk but instead they are unbelievably rude and disrespectful. Hopefully they see this review. Even if they don't have openings for surgery, they should at least be professional and return their patient's calls, especially when the patient been calling and leaving messages for past freaking 5 months!!!!!! Dr. Belles is really nice but the front desk is very rude and not professional at all. I've been trying to make an appt for my sister's ear surgery since March 2018, and every time I call the surgery scheduling person is not available. The … More

I just had a 7:15pm appt. for my daughter for post nose surgery . We were told to go home and they'd call in an hour for an update . 35-40 people in office waiting. Also said we should have called prior to coming. Huh ? Why make an appt. time if you won't see the Dr. until late in the night. Strange. Probably does good work but his office is a disaster. Reading others, this seems the norm and they don't correct it. I just had a 7:15pm appt. for my daughter for post nose surgery . We were told to go home and they'd call in an hour for an update . 35-40 people in office waiting. Also said we should have called prior to coming. Huh ? Why make an appt. … More

Fantastic doctor if you have serious problems; terrible if you don't. This doctor helped diagnose my father with an undiagnosable deadly autoimmune disorder, saved his life for now. He is very knowledgable, and apparently a very skilled surgeon. His office hours are - whenever he's not in surgery. My first appointment, I was seen right on time. After that, no dice. TIP: The secretary said call ahead before you leave for your appt. to see if you should hold off leaving for an extra hour if they are backed up. This doctor sees EVERYONE and doesn't care to uphold appointment times. Business is business and I will take mine elsewhere. But if you need serious help and have time to wait, then this is a good doctor. He will take the time to take care of you. If you just need general Ear Nose & Throat then don't waste the wait. Fantastic doctor if you have serious problems; terrible if you don't. This doctor helped diagnose my father with an undiagnosable deadly autoimmune disorder, saved his life for now. He is very knowledgable, and apparently a very skilled … More

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

What I've heard from many people is that Dr Belles is amazing. Highly recommend.

Dr. Belles is a amazing Dr. very good at his treating his patients ! He treats his patients like he wants to be treated . However he could use a friendlier office manager !!

Dr. Belles is fabulous! Yes, there was a long wait to see him - about 75 minutes in the waiting room- but that is because he spends all the time he needs to analyze your problem and give you a remedy. Most doctors want you in and out within 15 minutes and I never feel like they care about me at all. It is kind of like an assembly line mentality. Dr. Belles takes all the time he needs and I never feel rushed. He even said that if I need him again I should call him right away - day or night. When was the last time you heard a doctor say that? Maybe 1960??? Dr. Belles is fabulous! Yes, there was a long wait to see him - about 75 minutes in the waiting room- but that is because he spends all the time he needs to analyze your problem and give you a remedy. Most doctors want you in and out within … More

Just read most of these "complaints" , wondering if anyone has ever been on the receiving end of an impatient patient ? We are "just" doing our job, and Dr Belles is amazing, caring and very good at what he does. Ive seen people wait for him for 4+ hours, and that is because he is worth the wait !!! you want a five minute Doctor , then you are in the wrong office. I just have to say this also , if he took only five minutes with any of you and you only waited 20minutes to see him and you had to pay your specialist copay ... YOU WOULD COMPLAIN ABOUT THAT TOO!!! ... hope anyone reading these ratings does not choose to not go to see Dr Belles based on these opinions.. its like your mother once said "would you jump over the bridge if your friend did too" lol have a nice day y'all !!! Just read most of these "complaints" , wondering if anyone has ever been on the receiving end of an impatient patient ? We are "just" doing our job, and Dr Belles is amazing, caring and very good at what he does. Ive seen people wait for … More

Dr belles gives excellent care and does not rush you out. The wait time is what it is. So you need to find another doctor if that is your major complaint. Great doctor

Experienced MD, but office and staff members are unwelcoming, unorganized, and unfriendly. Also you have to wait HOURS before you can finally get into your scheduled appointment, and the hospital he does surgeries at is just as horrible as his office (ECMC). I would rather drive across the country to see a similar specialist than drive a couple hours to see Dr. Belles again.

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DO NOT GO HERE EVER EVEN IF YOURE DYING If I could give this place -5 stars I would. Waited 3 hours and still was not called. Had to work at 10pm and my appointment was at 7. I got up and told them I had to leave. The rudest staff I’ve ever met got snippy with me. Took Everything in me not to curse them out.

Horrible, every time you go there they make you wait hours to see the Dr. I would not recommend this Dr

The surgery went well but waiting two and a half hrs. In the office is ferocious. Also dealing with the office was horrible. I couldn't get a call back . Total disregarded their patients. Very, very unprofessional.!!

If I could leave less stars than this I would , Dr belles is great Dr but there seems to be a huge problem in his office in regards to scheduling and his staffs attitude and the way they will sit behind the frosted glass when patients walk in instead of greeting them and getting them checked in , if you like scheduling appointments for 3pm and not being seen until 9 then this is the office for you!! If I could leave less stars than this I would , Dr belles is great Dr but there seems to be a huge problem in his office in regards to scheduling and his staffs attitude and the way they will sit behind the frosted glass when patients … More

Having been warned by several patients about the grossly excessive wait time, the indifferent staff and overcrowded office, I decided to take a chance. I waited 2.85 hrs to be seen, which is sligtly below average. If my surgery goes well, then it will have been worth it

Excellent service. Never met a more caring MD. Great bedside manner.

Very thorough doctor. I highly recommend him to family and friends. The office looks like it was recently cleaned up and reorganized by new staff! Yeah!!!!!!!!!!!

I am a Canadian who has been experiencing sever headaches and bleeding from my nose and throat for the last 8 months. I've seen 1 ent in Canada (because the waitlist is so long) just to be told i am fine, refusing to accept this i sought out a second opinion (with my family doctor was adamantly refused i pursue). Dr. Belles saw me and diagnosed me within 2 visits, while also seeing me as a urgent patient in a very short time span of 3 days. It turns out I have a mass/tumour growing in my nasopharynx, he was very caring and willing to write me a letter so i could take this to a hospital in Canada. Im currently awaiting a biopsy and have had to put my military career on hold but i truly believe this doctor has saved my life, i wish i could do more then a quick review. Thank you so much Dr.Belles and his staff. regards, Jesse Bernier I am a Canadian who has been experiencing sever headaches and bleeding from my nose and throat for the last 8 months. I've seen 1 ent in Canada (because the waitlist is so long) just to be told i am fine, refusing to accept this i sought … More

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I have never been more discouraged after seeing a doctor talk to my child in the manor Dr. Belles did. Talking to her like she was psychotic, telling her that she needed to have a stress evaluation, after my child was attacked by a patient at work. Very rude, unprofessional and lacked any type of compassion. While we also waited 3 hours to even get into an exam room. DO NOT WASTE YOUR TIME GOING TO THIS DOCTOR.

Our daughter Veronica was in a near fatal car accident. Her entire face was pushed to one side. DR. Bells did a miraculous job of reconstruction and today you can't even tell anything happened except for some minor scarring.

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After 20 years, I'm finding another Dr. The problem is he is foremost a trauma surgeon at ECMC. Therefore, if you have a sinus problem, you go to the bottom. The office staff is rude and have called in scripts for me w/out consulting Dr. They talk about U behind your back & ive heard Dr doing the same. I've had to call my ins co to be seen because they don't know how to bill & thus cut U off because they R not Pd. Dr told me he doesn't get messages from staff or service. He needs to fix practice

This office is a joke and here is why. When a doctors assistant laughs in your face. When u tell him symptoms. And then the real doctor comes in to sees u for only five minutes. Then constantly gives u the run around with everything.

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The wait to see this Dr. is ridiculous. After waiting 1 hour, I was told I would have to wait another hour to be seen. I re-scheduled and took off work. I was told I would be his 1st appointment with no wait. Another patient there told me that her appt time was the same as mine. Apparently the Dr. was still at the hospital when I asked how much longer I would be waiting after 1/2 an hour. They couldn't say when he would arrive. The other patient & I both left w/out seeing the Dr.

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After waiting for 92 minutes my mother was finally called in.