Ms. Vanessa M.L. Taylor

Had to change to another Podiatrist due to staff incompetence and threats and inability to reach Dr. Taylor herself. BTW - what professional medical practice uses a Gmail account?

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Please don't ever let Vanessa Taylor do any foot surgery she she doesn't do what you said she's going to do she almost almost had my toe amputated for her neglect and her lack of professionalism I do not recommend her please get a second opinion before you let her touch you

Dr Taylor and her staff have been remarkable, I have never developed a relationship not only with the doctor but her entire staff as well. not even with my primary doctor do I feel as comfortable as I do with Dr Taylor . The ladies Vanessa and Jasmine in the front of the office... always smiling and very attentive, never a delay with paperwork processing and quick to answer any questions I have. Chad OMG the kindest most gently assistant. Also the best orthopedic technician on earth. He removed and placed casts on my leg multiple times seamlessly. I would definitely recommend Dr Taylor for any of your foot and ankle needs

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

I had a good experience with Dr. Taylor. The unfortunate thing was that she recommended surgery however the surgical suites were unavailable for several months.

Unprofessional Office! Incompetent Staff! They Don’t Return Phone Calls! Don’t Waste Your Time! If you’re thinking of visiting “Chino Hills Foot & Ankle” Save yourself a lot of time and trouble. This group is the most unprofessional staff I have ever dealt with! Three months and NOTHING! No calls, No follow up, No checking with the insurance. Honestly, the most awful experience I’ve ever encountered! Very dishonest people too. Only explanation I can come to is... if you don't have cash up front. Or, if they have to submit paperwork into your insurance for approval.... you'll never hear from them again. LOSERS! May: Appointment #1- Doctor X-rays my foot. She send me for an MRI and says come back.. June: Appointment #2- Doctor Taylor said radiologist couldn’t read the MRI. But, she still recommended that I get an orthotic for my shoe. One problem though, she says the insurance denied it that day. Doctor said she’d call insurance and do a peer to peer, stating why it’s necessary for me to have one. I waited ALL of June and halfway through July. This office never followed up with me. I call them once… no answers. They tell me they’re still waiting on the insurance. I call them twice. They say a claim was submitted to the insurance, but still no answers. I send an email to Dr. Taylor on July 27, stating that it’s been 2 months and nobody’s following up, with status of what’s going on. Nobody replied to my email. I called my insurance the following day on July 28. Insurance said this is the first and only thing that’s been submitted by their office and it was now July 28! Insurance said they had to deny the authorization, because there was missing verification of information. It took this office 2 months after my initial appointment, to submit first part paperwork. Then, insurance didn’t accept it, because of missing information! (2 months) Nobody bothered calling me. I called on Aug 9 asking if Doctor Taylor could personally call me to sort this out, since it’s been 11 weeks since my first appointment and felt like I was getting nowhere with her staff. The girl at the desk says, no she can’t call you because, “DR TAYLOR DOESN’T CALL PATIENTS BACK’! I responded to her, that I really need to speak to the doctor. I’ve had two appointments, x-ray, MRI, called them 3 times by phone and they never bother to call me back with any updates. I’ve taken time off work for these appointments, wasted so much time, and given no answers whatsoever! After 11 weeks, calling 3 times, with no return calls. It’s very disheartening that they really don’t care and it’s been almost 3 months since my first appointment. Even if you call this office, they never have any updates and only excuses. It’s like talking to a brick wall. They just don’t care! Never responded to my email. Then, they say, Doctor Taylor doesn’t call patients. If a doctor can't call a patient back... something is very-very wrong! Unprofessional Office! Incompetent Staff! They Don’t Return Phone Calls! Don’t Waste Your Time! If you’re thinking of visiting “Chino Hills Foot & Ankle” Save yourself a lot of time and trouble. This group is the most unprofessional staff … More

Truly one of the best doctor Taylor Great person and awesome work I truly recommend her for foot and ankle injury She's been so helpful and kind Her and her whole office are awesome

Dr Taylor is one of the best Doctors I have come across in years! She made me feel comfortable welcomed and at ease with my surgery! My bunion ectomy was the best experience I have ever had in surgeries. If you’re looking for a bunionectomy Dr. Taylor is the best so please see her

Dr Taylor is the best doctor I have had the privilege to experience! She did an outstanding job on my bunion removal and my foot healed perfectly. I would recommend her to all my family and friends with total confidence. Thank you Dr Taylor for job well done

I went to Dr. Taylor a few years ago and was very disappointed in the service I received from her. There was a long wait which would have been alright if I got the proper care. She was so rushed and I had to get her to come back in the room. She wasn’t kind and I was uncomfortable with her treatment of me. I drove awhile for this appointment and needed to make sure that she finished our visit. Will not be going back to her and told the office to never schedule me with her again.

She is a great foot Dr she did my foot surgery and I feel great again

I went to this office for pain and numbness in feet and referral for diabetic shoes. I wrote this down on the paper work I filled out. In the exam room a female rushed in, assuming Dr Taylor - no greeting or introduction, grabbed instrument and very roughly began cutting toenails, I wasn't there for that. I asked about referral for shoes, she said they would submit it and walked out, never checking my feet for my pain and numbness. She was in room maybe 5 minutes at most. Worst visit anywhere.

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Went to Dr Taylor with left foot pain, the Er told me it was a bone spur. Dr Taylor did a MRI and discovered the ER was wrong I had fractured my foot. It has been a long road. But she helped make it easy visits every two weeks to check the healing. Take one cast off do a X-ray put a new cast on. So glad we found her to go to! Highly recommend her for any foot issues you having!

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She is prompt our wait times isn't long at all. I feel all of our questions are answered We have a great understanding of the problem and what needs to be done She has given us excellent care and we are doing so much better. I have referred her to many people.

My girlfriend has had issues with bunions, flat feet, a neuroma, and curved in ankles. Dr. Taylor has been extremely helpful through a long process of stability. She performed multiple surgeries on both feet and I believe my girlfriend is starting to feel how she should: Normal. Dr. Taylor is very talented and we don't know what we would have done without her. I would highly recommend her.

She is a wonderful doctor who knows what she is doing. My feet were in such bad shape and now I am able to walk around without any discomfort or issues. She cares about your overall well being. She spends time with each patient and really listens to you. I trust her and honestly she is one of the best doctors I have ever had. I really wish my other doctors were like her. Her staff is friendly and caring. Josh is my favorite. He really gets to know each of the patients as well.

My experience with Dr. Taylor has always been a positive one. She is always on time with her appointments and has a terrific staff. She has a wonderful bedtime manner and is always professional. She is a great listener. I am also in the medial field as an RN and I am always impressed of her knowledge in the field of podiatry.