Uma M Rao

Dr. Rao is the kindest, most thorough, and smartest PCP I have ever had! She takes the time to listen to you, address your concerns, and does everything she can to help. Her knowledge of medications and how they affect the human body is insanely impressive. When presiding medication, she doesn’t just say “take this for this”. She spends the time to make sure you can relay all information back to her, no matter how in depth she has to go or how long it takes. She has helped me taper off medication(s) I should not be on and has been a great support system through those processes. I wish there were more Dr’s like her out there. Also, her spirit/knowledge are uplifting and she is stunningly beautiful! I recommend her to anyone who can get an appointment with her.

Been with her for over a year I’ve never met her once it’s always a nurse practitioner,, my refills I called three times and still no response for my heart medication,, Never called back been waiting three days now

I had a phone appointment with Dr Rao on 1/6/23 as I had diarrhea and stomach pains for over a week she was going to refer me for a colonoscopy as soon as possible. One week later I received a call from Claudia about my referral from Dr Rao to a dermatologist not for my colonoscopy how the hell does a Dr make that kind of mistake

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One of the best nurse practitioners worked at this place, he was very direct, professional and thorough, named Dennis Yam. However, since leaving it has definitely gone down hill (they were not great before this). Rao is never in the office and I have never seen her before let alone talked to her. After Dennis left a doctor subbed in for her referred me to a urologist after having already been diagnosed with a hernia, after a month of waiting it was apparently on me to call around to find out I was never referred. After calling to complain I was hung up on and ignored. The do no harm mantra that doctors swear by is seriously not on display, since she must allow her workers to do whatever they like (as if it’s Lord of the Flies) and all she comes in for is cosmetic issues, according to those in the know. I asked to leave and all my info and that was a hassle so I simply gave up, I’ve never had a place not care about me and my medical needs to this degree. Avoid this place like the plague. If I could give no starts I would. Tldr: non caring staff, absentee doctor, high turnover of good staff and poor overall client interaction. Only go here if you have no other options and even then I’d say free clinics would be better. One of the best nurse practitioners worked at this place, he was very direct, professional and thorough, named Dennis Yam. However, since leaving it has definitely gone down hill (they were not great before this). Rao is never in the office … More

Wish there was a zero star rating. It's been three months since my appointment, and none of the three referrals have gone through yet. It's impossible to actually get a hold of anyone to get help. They clearly don't care enough to ensure quality care for their patients. Wish there was a zero star rating. It's been three months since my appointment, and none of the three referrals have gone through yet. It's impossible to actually get a hold of anyone to get … More

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I absolutely love my PCP Dr Rao. She takes the time to sit down and listen to her patients. She is very thorough with everything that needs to be ordered when going in for a problem. I would recommend any of my famiky to her.

In the referral process, paperwork is submitted by the primary care physician to a specialist, or imaging facility and also to the insurance carrier for prior authorization. Once all forms are in the works, the specialist office is responsible for communicating with the patient on status and appointments available. In this Covid-19 environment, specialists are limited or not taking appointments. Staffing downsizing with insurance operations is also a consideration. Unfortunately wait times have become considerably longer for our patients. We simply cannot control the actions of all other offices and personnel in day to day activities. In the referral process, paperwork is submitted by the primary care physician to a specialist, or imaging facility and also to the insurance carrier for prior authorization. Once all forms are in the works, the specialist office is … More

Wish there was a zero star rating. Worst physician I've ever had. I needed three referrals nearly three months ago, and none of them have gone through yet. Not only that, but they're impossible to get a hold of. When I finally talk to an actual person, they treat me like I'm stupid. They clearly don't care about their patients.

worst doctor i have ever met...did not listen to a single word i had to say only cares about her med spa clients..was some backroom office she barely took a minute to even write 2 referrals and ordered labs and had zero concern for current problems..

Dr. Rao is an EXCELLENT physician who provides great care and medical services. I especially appreciate her patience and willingness to explain all recommended treatments and procedures. Alison C.

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Great doctor. I really like her a lot. Her staff however is rude and seem annoyed that you walk into their building and make them do their jobs. For the love of god, please don’t get up! Or smile! Please act put off by the fact that I dared entered your layer! So very cold and uncaring. All of them! So disappointing. I was very displeased with the service i was given today. Not given actually. Sad to leave because the doc is great. But not worth dealing with her staff.

One of the best Doctors I have ever had.

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Dr. Rao is truly amazing; she’s bright, patient, and expertly delivers treatment. I will definitely recommend her to all my friends!

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The doctor is great, however every single person in the office staff i have come across is EXTREMELY rude and disrespectful. Not only that, but they are terrible at doing their jobs in a timely manner. Both my husband and I see Dr. Rao and will be switching doctors due to the extreme and blantant disrespect her office staff has towards her patients. If she had a nice, respectful staff she would be an excellent doctor to see.

Not the best bedside manner. Long wait times, staff can be rude.

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