Timothy E Byun

Dr Byun is very knowledgeable and is update with the latest treatment in cancer care. Grateful to have him as my oncologist.

The doctor himself is very caring, but not much can be said for the staff. When you call them, they act aloof and as though you’re bothering them. I have tried for three weeks now along with the trial clinic at UCSF and she even had a thing or two to say about this office. Not only did one front office person hang up on her, but the other person just transferred her to medical records (again) and then nothing happens is what usually happens when you get transferred to the medical records dept. I provided the office with the office number, fax and email of the clinical trial coordinator and nothing has been done. Not sure if the staff is aware but the people and families they are dealing with actually care for their family members and love them immensely. Word of advice - stop working at the office if you feel that people you are helping annoy you. This is a life and death situation for many of the callers. Get on the ball or just leave as I’m sure there are many more people out there who are more compassionate and can provide better customer service than what you’re capable of giving. The doctor himself is very caring, but not much can be said for the staff. When you call them, they act aloof and as though you’re bothering them. I have tried for three weeks now along with the trial clinic at UCSF and she even had a thing … More

My mother had breast cancer, and I have heard a good reputation for Dr. Byun, so I made an appointment. My mother had a TERRIBLE experience with the staff, especially the older staff who are working there. I was told that the staff was very rude, unprofessional, and condescending. She had a good conversation with Dr. Byun though. The Cancer Center should hire someone else, otherwise, people will not go there because of the older staff members. The staff at the desk is the first people patients see and talk to, and if their behavior is not professional, who would want to see the doctor? Patients would have the impression that the doctor will be the same behavior or attitude. I wish Dr. Byun has another location, so my mother does not have to see those staff anymore. She is very traumatized to go back.

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Dr Byun is so caring and compassionate. He is also upfront with what can and cannot be done. He clearly laid out our choices and then made his recommendations. He answered all of our questions, and we never felt rushed. He is like this with each visit! You feel cared for by him. The general office staff; billing, scheduling, front office, needs to take a few lessons in manors, but I've seen worse. Ultimately I am not there for them, I am there for him.

Caring Doctor......

Worst bedside manner. Very little sympathy. Not knowledgeable about latest treatments. Not sure why he is in this field. Would have been a great accountant.

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review