Thelma E Diaz

I was able to see Ms. Diaz the same day I made the appointment. She was courteousness, professional and very kind with me. She even called me at night to make see how I was feeling.

During a family members admission she was extremely unprofessional and rude. Actually rolled her eyes when asked about the reascheualing of a Surgery which had not been done one time but 4!!!! When asking yet again what time the surgery would be held the next day after 4 days of being NPO for a surgery that kept getting postponed her only answer was I don't know I can't let you know that nothing is ever guaranteed He bed side manner was horrible and I wouldn't trust her with anyone's care ever

She comes into patient rm to inform that after his surgery has been pushed back all day, it has finally been rescheduled for the following day. When asked @ what time she responds with a blank look on her face as if the question was in a foreign language that she doesn't know. Same question asked again and her response is many things can happen. How incompetent are you that you are not aware of your dr's schedule? You and the dr you work with are putting a patient's well being at risk!