Dr. Susan C Brewer

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Absolutely love Dr.Brewer,im sad to hear that she's moving but understand why. She's absolutely amazing!!

Do not be fooled! This woman does not care about your children even if she pretends to! I called last week to try and get my daughter an appointment and was told that they didn't have anything available until June, that was fine, until she became ill. I called them.over the weekend to leave a message trying to get in again because she became restless, loss her appetite, a little cranky, scratching at her ears and developed a mild rash; so I was sure of an ear infection but the rash alarmed me. The office left an after hours number for emergency appointments and questions that could not wait. Well, I called that number myself this morning about 5ish so that I could leave my voicemail early or talk to someone before the office opened. The Dr, Susan Brewer was the rudest Dr I have ever come in contact with in my life!!!! The first time i called the phone rang about 3 times someone answered then hung up...She spoke with a nasty tone wouldn't let me finish saying what it was I had to say I could barely explain the reason for the call she talked over me "are you calling me for medicine at 5:30 in the morning?" "People are trying to sleep." I wasn't calling for medicine I was calling to try and get my child to see her physician immediately, any parent would. But she was so rude to the point I could barely get my words out , I still don't believe she even knew why I was calling, I tried telling her this was the number that was left for after hours on the office voicemail. Worst experience in my life, I am infuriated and I know by martin tn being such a small town this will go over most of you guys head, but the truth came out today she doesn't care. A pediatrician should have never acted in that manner. Not to mention the very first time I called to ever make an appointment the office assistant was sassy with me because I was calling to make a formula appointment and she became in impatient and tried to tell me off as if they didn't do those appointments she didn't know what I was talking about "no she cant come in early for a checkup" in a very rude tone. Only to leave me on hold come back to the phone and schedule the appointment I was talking about all along. Another situation of a so called provider not listening to understand but only to respond. I started to speak to Dr brewe about that when we went to the back but I'm glad that I didn't it probably would have been something to laugh about. The apple doesn't fall too far from the tree, I should've hung up and found her another Dr that day. Do not be fooled! This woman does not care about your children even if she pretends to! I called last week to try and get my daughter an appointment and was told that they didn't have anything available until June, that was fine, until she … More

Being a first time mom I didnt know what to ask and I'm sure the questions I did ask were nonsense but she was very attentive and great with my baby boy. She took her time getting to know my son and I. I never once felt like she was trying to rush through to get to the next person. I absolutely love the fact she has to separate places for sick kids and kids that are just there for a check up. Being a first time mom I didnt know what to ask and I'm sure the questions I did ask were nonsense but she was very attentive and great with my baby boy. She took her time getting to know my son and I. I never once felt like she was trying … More

Excellent provider for my grandson.

The best Dr!!