Dr. Steven R. Shum

Very good visit yesterday. All the staff professional and helpful. Dr. Steven R. Shum covers information doing the exam to the patient. Awesome service.

Excellent.

They went above and beyond to meet my needs

Love Dr. “Z” Herbert!

Of course I get excellent eye care but the staff is kind and professional. It is the people that keep me coming back.

The office is clean and updated. The staff and the doctor were so nice and very informative. This was a very positive experience.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Thorough, thoughtful, timely service…from check in to check out.

We had such a wonderful experience and they are all so kind and helpful!

Very friendly staff. The Optical boutique eye exam is very thorough.

Sweet staff and Dr Hebert was great! Very thorough first appointment in a timely manner

Everyone from the front desk, the technicians and Dr. Andrew Shum were impressively courteous and professional! I’m sure that I will be a long term client! Definitely a five stars experience.

Today I received the best and most thorough eye exam I ever experienced. Dr, Steven Shum is very good at clearly explaining every detail of your eye health. RFW

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Very thorough & professional staff! Always receive excellent care!

My wife and I both have been treated professionally and with caring concern by the Doctors and staff. The only reason we didn't use a five star rating was the price of some of the frames are pretty high ... but still affordable. You'll get good professional help with Dr. Shum and his colleagues

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Very friendly and informative! I have definitely found my new eye doctor !!!! Awesome service

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Excellent provider

Wonderful staff, great doctors.

Highly recommend Dr. Steven Shum and his staff!!

Great place for personalized, knowledgeable eye care and for spectacular help choosing glasses and using your vision insurance benefits. Friendly and helpful. Highly recommended.

This place is incredible. They are so good to my daughter. She was very comfortable and has a great visit. The only thing we didn't like was the lady at the end that helped my daughter find her frames. She acted like we weren't fast enough for her. She rolled her eyes a few times and she made sigh noises. I have a 4 year old toddler that wanted to try on multiple pair of glasses. What's wrong with that? I also had to call my husband to see if he liked the glasses as well. We ended up just getting the perception and the frames at another location because I was fed up with her rudeness. Other than that, I would recommend the other staff. This place is incredible. They are so good to my daughter. She was very comfortable and has a great visit. The only thing we didn't like was the lady at the end that helped my daughter find her frames. She acted like we weren't fast enough … More

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

The entire staff is excellent and professional.

The team is always courteous and helpful. Never fails for my visits over 20 years.

It is always a great experience every year. Everyone is so helpful and amazing. Dawn is the best and always helps so much with my glasses selection.

Best eye exam I've ever experienced. Everyone is friendly, very informative, and gives excellent service. Glasses and sunglasses are taken care of. Hightly recommend.

Wow wow wow!!! DR ANDREW SHUM!!! How professional and knowledgeable can a doctor be!!?? This was the most thorough care my eyes have ever received. I’ve been seeing eye doctors since the third grade and never have I ever had a such a wonderful experience from beginning to end. This place is amazing!! Talk about the cleanest office as well. Highly recommend Wow wow wow!!! DR ANDREW SHUM!!! How professional and knowledgeable can a doctor be!!?? This was the most thorough care my eyes have ever received. I’ve been seeing eye doctors since the third grade and never have I ever had a such a … More

The Optical Boutique always, always, always provides excellent quality of care from the beginning to the end of my appointment ! Terry and Jennifer at the front desk are welcoming and nice. Dr Andrew is the best doctor hands down! He is very knowledgeable , patient, friendly , and efficient . He takes the time to educate me and answer all my questions. Dawn, Imaria, and Gary were also very helpful with my high maintenance requirements . Thank you for continuous dedication to providing outstanding quality of care and customer service! The Optical Boutique always, always, always provides excellent quality of care from the beginning to the end of my appointment ! Terry and Jennifer at the front desk are welcoming and nice. Dr Andrew is the best doctor hands down! He is … More

This user rated the provider, but did not write a review

Great customer service.

I have always had excellent care from the Shum Clinic. For this reason, I continue to go for regular checkups and also recommend the clinic to my patients.

I had a full eye exam and purchased glasses. This office is totally amazing!!!! Every single employee I met was very professional and extremely nice and knowledgeable in their field. I would recommend everyone to get their eye exams here along with contacts and glasses. This is my go to place for my vision needs!!!!! I had a full eye exam and purchased glasses. This office is totally amazing!!!! Every single employee I met was very professional and extremely nice and knowledgeable in their field. I would recommend … More

My husband had been trying to get me for some time to visit his "wonderful optic provider." I hate it when he's right, but was he ever! I've been experiencing blurred vision, even with prescription eyeglasses, and redness in my eyes. I had the great fortune of seeing Dr. Steven Shum, who took the time to explain why this was occurring. Apparently my last provider had me wearing the incorrect prescription, so new glasses are ordered, and my dry eye condition has been diagnosed, with treatment options provided. Dr. Shum, who has many years of experience, and his entire staff were very professional and welcoming. I highly recommend anyone needing eye care or vision issues to call them today! My husband had been trying to get me for some time to visit his "wonderful optic provider." I hate it when he's right, but was he ever! I've been experiencing blurred vision, even with prescription eyeglasses, and redness in my eyes. I … More

I have some unique underlying medical conditions that Dr Shum clearly understood and was easily able to determine what if anything was tied to how my eyes are performing today. His knowledge really stood out to me. His nurse/assistant was extremely patient and kind as well. Great experience as a new patient.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

I saw Shum Sr, very carring and a very detailed Diabetic exam

Excellent service The receptionist, Taylor and Dr Shum were thorough and great Personalities

Dr Shum and his staff do a superior job of helping me navigate the care I need. It has a feel of a family run business and they are a fun group. My #1 recommendation for all eye care needs.

Everybody is friendly and helpful. Dr. Shum stays abreast of his field, and the office has lots of technology that helps the office workers and the customers.

This user rated the provider, but did not write a review

Dr.Shum and staff were excellent, I would definitely recommend them.

Dr Andrew was a joy!! Very informative and understanding, as well as a nice guy. I've recommended optical boutique to my wife.

I was traveling in the area and ran into an eye issue. They were able to work me in that morning and got me lined up with the proper medication. The staff and Dr Andrew Shum were very friendly and informative.

I highly recommend Dr. Shum. Him and his office are extremely compassionate and knowledgeable. My son is very comfortable in his care.

I have spent 2-3 years visiting different eye doctors to try and find one I liked. I hit a home run with The Optical Boutique. Outstanding service from the time you’re greeted at the front desk all the way through payment and leaving. Taylor was awesome, and Dr. Shun was thorough and friendly. Will definitely be back yearly!

Seriously the best eye doctor’s visit I’ve ever had! I really dislike when they do the puff of air on your eyes, and this place checks your pressure in a non invasive way. Everyone I spoke with there was so nice. They showed me glasses within my insurance and I got out of there cheap! I’ve never paid less than $500 for glasses and I paid a little over $200 and I got all the extras on my glasses. I highly recommend! Seriously the best eye doctor’s visit I’ve ever had! I really dislike when they do the puff of air on your eyes, and this place checks your pressure in a non invasive way. Everyone I spoke with there was so nice. They showed me glasses … More

This user rated the provider, but did not write a review

Great experience!

Very thorough and professional eye exam. Highly recommend.

This is "the best" . Personalized experience. Treated me like an individual, not " one of them". I have progressive contact lens and glasses with them.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

I had my first visit with Dr Null yesterday. I have been trying to get answers from my previous doctor for a year and a half. She was so very thorough and provided an answer and solution in no time! I am so thankful that I just randomly chose this practice and it is a true godsend. Thank you Dr Null!

I was very impressed with Dr Steven Shum. After recently moving to the state, it was clear he had taken the time to review the records for my children (who have pretty poor eyesight). He was patient with my kids and clearly knowledgeable of all of the options available to my children to help slow the rapid progression of the vision. Coming from an optometrist we had loved, it was wonderful to fall right into another that demonstrates so much care and desire to help how he can. Thank you! I was very impressed with Dr Steven Shum. After recently moving to the state, it was clear he had taken the time to review the records for my children (who have pretty poor eyesight). He was patient with my kids and clearly knowledgeable of … More

I have been seeing Dr. Shum for many years. My mother uses this group also for her optical needs. All of the employees are very nice, helpful and knowledgeable. They provide a very thorough eye examination. And they are willing to take the time to answer any questions you have. I strongly recommend this business.

Excellent care

My experience with this office could have been better. Dr. Null provided a thorough examination that included patience to answer your questions and going beyond the standard protocol for eye exams that are limited by HMOs. Superb professionalism and I would like to continue receiving healthcare services from her BUT the person at the front desk couldn’t hide her dislike for someone like me. The eye rolls and the audacity to refer to me as a “girl” showed that she was unable to fake professionalism which costed them money. In the end I choose not to spend a large sum of money with them due to this person rude behavior. My experience with this office could have been better. Dr. Null provided a thorough examination that included patience to answer your questions and going beyond the standard protocol for eye exams that are limited by HMOs. Superb … More

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

I highly recommend this group of eye care professionals for anyone looking for an optometrist!! The staff is helpful, caring, and friendly. I went to them depressed and hopeless about the deteriorating state of my eyesight. Dr. Null was patient and thorough. I left feeling confident and with the correct prescription.

I’m very picky when selecting eyeglasses and sunglasses; you could even say I’m a “optical snob”. I’ve been to many optometrists throughout the country and The Optical Boutique rates at the top of my list. Dr. Shum and his staff are knowledgeable, professional and very friendly. My first appointment extended well past their closing time in order to make sure I was more than satisfied with my purchase of new Maui Jim prescription sunglasses. My prescription was rather difficult to fill. However, they took the extra time to make sure I left very happy without having to compromise. I would not hesitate to refer anyone to The Optical Boutique… they were even able to fit me in for the eye exam the same day I called! Amazing! Kudos to everyone there ???? I’m very picky when selecting eyeglasses and sunglasses; you could even say I’m a “optical snob”. I’ve been to many optometrists throughout the country and The Optical Boutique rates at the top of my list. … More

One of the receptionists in this office needs a refresher on customer service. She was extremely rude and I will never go back, which is a shame because I really liked Dr. Andrew. As a healthcare provider and business owner myself, this type of abrasive and rude behavior was shocking! My friend who happened to be in the waiting area was shocked as well. Not a good look. One of the receptionists in this office needs a refresher on customer service. She was extremely rude and I will never go back, which is a shame because I really liked Dr. Andrew. As a healthcare provider and business owner myself, this … More

The eye exam was on point! However, the front office I felt was rude and didn’t really want to assist me with my insurance information as there was a few kinks. I did everything I could.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

They were very professional and explained everything well. The cost was competitive as well. The only drawback was that I felt their opinion is everyone needs glasses unless you have absolutely perfect vision.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review