Dr. Phyllis Ann Bergeron

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This user rated the provider, but did not write a review

1. Communication "D" failed to provide important info, failed to listen to my concerns. no response to e-mails 2. Assistants / staff & supervision "F" Different assistants every time. 3. The Surgery "D" suspect Excessive anesthesia despite WRITTEN contract with Bouvier and anesthesiologist specifying minimal anesthesia. Woke up 2 hrs post surgery and was VERY ill for 3 days. 4. Surgery itself "D-" Nasal collapse has returned, Perforation returned, Deviated septum - tbd

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Don't know why the previous rater gave only three stars, but I saw Dr. Bouvier for 20 years, before I switched insurance, and she diagnosed me with a rare neuro-ear condition that 3 previous Kaiser ENT docs (none still with Kaiser ENT), who I'd seen for a total of 17 years before coming to her failed to catch, 2 of whom were neurotologists. I had sinus and ear issues, she did 2 sinus surgeries on me, and lots of ear tubes, before sending me to another neurotologist to do ear-nerve surgery.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Very knowledgeable, kind, compassionate, cares about not only the patient but also the caregiver. Thorough. Gives lots of information, answers questions.

Outstanding healthcare professional. Patient for over ten years, and will continue to see her as long as possible.

This user rated the provider, but did not write a review