Dr. Nancy Hageung Kim

Excellent doctor and staff. Professional. Efficient. Informative. Very helpful with prescriptions.

Unfriendly office will never return openly hostile front desk. In previous visits were rushed and not thorough.

Rushed doctor with a nonchalant vibe. Went in for a sunspot removal and small cyst removal. (Both on my face) Dr Kim took a biopsy of the sunspot. She was told by me to totally remove the small cyst. She did her cuts. I came back one week later for results of the sunspot biopsy (negative for melanoma), but then she said a different department would burn the sunspot off at a later appointment. Next, we realized she had completely missed removing the cyst. So, I spent just over $1,400 for just about nothing except for 2 scars on my face from her work, and I still have the sunspot and the cyst. Frustrating and disappointing.

I’ve seen Dr. Kim only once. She is clearly knowledgeable, but is also extremely cold and condescending. I’ve requested a referral to see someone else.

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I cannot believe how non-customer oriented this company is. I saw the Chandler office for several years and we now have a billing issue. I contacted the Chandler office at least 4 times to get this fixed and they do not want to deal with it. When I got a notice of collection from Spectrum, I called to explain the situation to the 'main' billing office, Susie, she was absolutely rude. No, it's not a matter of not paying the bill and being irresponsible. It's a matter of the wrong code to the insu

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