Kristen Marie Zeller-Hack

There are not words to describe, that can be published, so I will go with , she is controlling, lacks empathy, rude, has two different personalities, I believe I just described a Narcissist.Her being right is more important then the pain her patients suffer.

Number 1 is that she calmed my fear of the upcoming procedure & made it virtually painless. Explained very well my current back issue and a look into the future. I'm not a multiple pill taker and knew there was a better way to address my issue.

Her solution- don’t injure yourself. Backs take a long time to heal, listen to your body. Offered to refer me back to the doctor who referred me or to my primary care doctor. Get a knee brace at Walgreens or a wheelchair. Abruptly left the room signaling that the appointment was over, I guess. One of the most bizarre medical encounters I’ve had.

Delightfully professional, caring physician and staff!!! Really explained the procedure both before and during. I was very apprehensive before my appointment, but regard the experience as one of my best medical experiences.

Dr. Hack was professional and compassionate. She did not rush me and gave me ample time to ask questions and share my situation with her. I had complete confidence in Dr, Zeller-Hack and knew she wanted the best outcome for me.

I just saw Dr Zeller-Hack this morning. She is an active listener, responsive, empathetic and reassuring. I was surprised by how warm and friendly she was discussing a complicated procedure. She has my complete confidence!

Dr. Zeller is amazing! Before she did my injections, she took time to thoroughly explain what the problem is and suggested a surgeon, whom I have seen and was very impressed with. When COVID is over, he will do my surgery. I've had many back injections over the years and Dr. Zeller is the most skilled at getting the injections in the right place.

I saw Dr. Zeller for two years and at first she was compassionate and nice, then she started to be inconsistent at my appointments. She would deny saying something at the previous appointment, would be short and rude to me, and go back on her word. She gave painful injections, even with sedation. I never realized how bad her injections were until I went to a different DR and realized how PAINLESS they can be if done correctly. See someone else. Her staff were rude to me as well when I needed help over the phone.

The worst doctor I’ve ever seen (not an understatement). This doctor has not only the worst bed side manor but actually has malicious intent if the patient doesn’t “act” like she believes a patient should. I saw her twice and in the time she not only caused me great physical harm by grabbing my injured extremity and holding it with firm pressure. She caused great psychological and emotional damage by saying she didn’t believe I had a very obvious injury and went out of her way to call other providers to tell them not to treat me (they did not side with her the doctor) over all she is the reason I now have tons of anxiety about going to see doctors because I’m afraid of not being believed and being treated with not even an ounce of dignity. BEWARE- don’t go to this provider for anything. She could care less about her patients or hippocratic Oath.

Recent encounter with Dr. Zeller was horrible. She hadn't reviewed medical records from my visit with her 6 mos prior. (or read them and promptly forgot). She and her staff insisted that she hadn't given me certain meds (which she had), or done the procedure with oral sedation before. (which she had) I asked them to check the medical note from my first visit. Response: "we are too really busy today, and I'm sure you're wrong." I was sedated for procedure, and became confused. I tearfully asked her "What's happening?" In response, Dr. Zeller raised her voice at me and became aggressive in ordering me to CALM DOWN NOW! She told my husband wrong info regarding my history, and he corrected her gently. She said, "whatever, I've got more patients to see today." If you read her reviews, you will see that at least half of her patients report that she blames the patient, is rude, arrogant, uninformed, aggressive, and doesn't have time for patient care. She is a disgrace to Park Nicollet.

Abrupt. Unprepared and had incorrect assumptions about my care. Rude. Uninformed and told my husband and I wrong medical information because she did not take the time to read my records first.

I just saw Dr. Zeller-Hack and was impressed. She was thorough and knowledgeable. I greatly appreciated her explanations has she was working through the procedure. I was nervous going in and will not hesitate to go again. I did not feel that any question was too "dumb". She gave some suggestions for improving my neck and I will absolutely follow through. A big thank you to her for taking the time to explain and made certain I understood.

Dr Zeller-Hack is great. Very professional. Very knowledgeable. Very compassionate. Very thorough. Very skillful hands. Explained what she was doing as she performed my spinal injection procedure with very little pain or discomfort. Made positive and helpful suggestions of things to do on my own to improve my back and leg pain.

Seen by Zeller, was given prescription and told to call back if did not work. When I called back and left a message with nurse line, no call back. Also sent message using My Chart, still no reply. Guess I won't be seen by Dr. Zeller.

This doctor has the worse personality and blames patience for the reason of their problems. I had two micro discectomies and to avoid the third one, I went to see this doctor for an injection. She does injections without anesthesia and it's the most painful procedure I've ever had. I would not see this doctor again if she was the last doctor on earth.

VERY poor bedside manner that changed abruptly. Initially she was civil, suddenly became rude. Others have voiced same issue. Doesn't pay attention to issues, talks over patients, dismissive, outdated, inaccurate information provided. I've watched her over 15 years & am shocked at how often she changes clinic affiliations. Saw her when she was at the U of M and once when she went to Midwest Spine. I have RSD/CRPS. Unprofessional and cold.

This doctor is one of the the most judgemental, rude and demeaning person I have met in a long time. As an RN with a Master of Science in Nursing, I don't need to be "instructed" on a spine model. I asked if I could tell her my story and she said, "No I'm interviewing you now." Then she wrote in my chart "Patient attempted to direct the appointment." Wow, this is one nasty lady without a single ounce of compassion. She also argued with me about my underlying diagnosis.

AMAZING doctor! She is a wonderful physician who truly cares about people. Very compassionate!!