Kin Lam

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Dr Lam himself is great. Super nice and knowledgeable. But operations needs work. Understaffed, overbooked, unfriendly staff. Waited 1.5 hours even with an appointment.

If I could give Dr. Lam, his staff, and office 0 starts I would. My husband and I went in for a Physical and we had to wait for 3 hours. You would think it would be worth the wait but believe me it is not. The doctor had no bedside manners and to make matters worse their "system" is down so you can't view your lab results you have to sign up for an account through quest diagnostic. No one even calls you to talk to you about your results! Oh thank you I came in for nothing. On top of this, they called in my prescriptions incorrectly to the pharmacy!! A medication I have been taking since 2009. I called to have it corrected and they told me Doctor is not here. Oh so no one covers for the doctor while he is away? No one even bothered calling me back. I called again, and they said oh doctor is busy. Didn't even ask me which doctor I was called to speak to and who I was. Don't ever go to this doctor. You will wait forever, get the wrong medication, and will never find out were your lab results ok? Also, they try to have you all these additional labs which are not even needed it is the strangest thing. H. Pylori exam when I didn't even tell you I had any acid reflux or digestion issues?! Never heard of that for a normal physical before. I don't know what is more important eating after 3 hours or having me go to another floor and do 38383 more exams. I am beyond frustrated with this Doctor, staff, and the unbelievably crowded office. If I could give Dr. Lam, his staff, and office 0 starts I would. My husband and I went in for a Physical and we had to wait for 3 hours. You would think it would be worth the wait but believe me it is not. The doctor had no bedside … More

Dr. Lam saved my mother's life. The medical assistant at the home had called Dr. Lam's office staff to notify that his wife was feeling very dizzy and unconscious. He was able to walk us through our telehealth call and we ultimately found out that our mom had arrhythmia. An emergency ambulance was able to come quickly and ultimately save my mother's life. I'm so thankful for Dr. Lam's help in this situation.

Dr. Lam saved my mother's life. The medical assistant at the home had called Dr. Lam's office staff to notify that his wife was feeling very dizzy and unconscious. He was able to walk us through our telehealth call and we ultimately found out that our mom had arrhythmia. An emergency ambulance was able to come quickly and ultimately save my mother's life. I'm so thankful for Dr. Lam's help in this situation.

1) Seriously doubting the professionalism of the office in Hematology (have no knowledge on Oncology professionalism). Majority of my questions were left unanswered and nobody was eager to look deeper in my problem besides the textbook knowledge. Responses to some of the question were straight up - "I don't know". 2) Long waiting times: an hour + , even if you have an appointment scheduled. 1) Seriously doubting the professionalism of the office in Hematology (have no knowledge on Oncology professionalism). Majority of my questions were left unanswered and nobody was eager to look deeper in my problem besides the textbook … More

Dr. Lam is very knowledgeable and caring. My whole family including extended family are under his care for years. We cannot thank enough for his accurate diagnosis and have saved our lives

UPDATE: Dr. Lam addressed the issues (stated below, the previous review 1 star rating) and concerns in a rapid manner, which I truly appreciate it. All matters have been concluded and i am happy with the results. LILLY HAS IS THE WORST!!! I definitely want to make you aware of her lack of customer service skills. She was very rude, disrespectful and completely lacks customer service skills. Lilly screamed at me and hung up on me. I called back and asked for a manager, she stated she did not know the name of the manager, yet she stated she has been working there for 10 years (WOW...SMH). I again asked who the manager was and she stated she didn't know and no one in the office knew who the manager was at this location (Center Street NY, NY). When clients call or come in to their doctor's office, they come with a problem or medical issue; not to be disrespected, abused by anyone in the office (the rest of yor staff has been GREAT!), specifically Lily. Rudeness is not a cultural thing, it's a called having BAD MANNERS and LACKING GOOD WORK ETHICS!!! Lilly would be better off in a closed room with no interaction with clients in any capacity (unless Dr. Lam is okay with having bad service presented at his establishment...I do not hhink so). She is terrible and no one should be subjected to such a negative entity. UPDATE: Dr. Lam addressed the issues (stated below, the previous review 1 star rating) and concerns in a rapid manner, which I truly appreciate it. All matters have been concluded and i am happy with the results. … More

I kept asking why me, why I got sick?! After meeting with Dr Kin Y Lam, I know the reason! I got sick so I can be treated and cured by a God sent doctor, a walking angel, an extremely knowledgeable, caring, professional, kind, friendly and warm-hearted doctor. His front desk staff is always helpful and patience, his nurses are incredibly professional, just to name a few, nurse Ho and nurse Lau are beyond efficient. I wish everyone good health and well, but if you need Dr Lam's help, you don't have to think twice, I highly recommend this God sent doctor and his team! I kept asking why me, why I got sick?! After meeting with Dr Kin Y Lam, I know the reason! I got sick so I can be treated and cured by a God sent doctor, a walking angel, an extremely knowledgeable, caring, professional, kind, friendly and … More

Dr Lam is my physician for seven years. He is an excellent physician with very broad knowledge. He is sincere and caring. I find comfort and feel reassured by his friendly and kind persona. He is always professional and very often go the extra mile. I feel lucky having him as my doctor. Dr Lam is my physician for seven years. He is an excellent physician with very broad knowledge. He is sincere and caring. I find comfort and feel reassured by his friendly and kind persona. He is always professional and very often go … More

I've been helping my grandparents to go to Advanced Oncology clinic for the past 8 years, and I couldn't recommend this practice enough. We first came to Advanced Oncology seeking help for my grandma who was facing sleep insomnia. Originally we had went to a hospital where a doctor recommended to us sleep insomnia pills. After several weeks, her condition did not improve. We saw her become increasingly agitated, so we sought a second opinion at Advanced Oncology. Thankfully, when we came here, Dr. Lam recommended a different pill and routine and helped to explain that the drug and dosage prescribed by the hospital was not completely necessary and may not be more effective, at least for a first attempt. After a month on new medication my grandma has since made noticeable improvement and she is sleeping much more soundly at night. Over the years we've been coming back for medical advice and treatment (this clinic is also specializes in oncology), and Advanced Oncology is our go to clini

I've been helping my grandparents to go to Advanced Oncology clinic for the past 8 years, and I couldn't recommend this practice enough. We first came to Advanced Oncology seeking help for my grandma who was facing sleep insomnia. Originally we had went to a hospital where a doctor recommended to us sleep insomnia pills. After several weeks, her condition did not improve. We saw her become increasingly agitated, so we sought a second opinion at Advanced Oncology. Thankfully, when we came here, Dr. Lam recommended a different pill and routine and helped to explain that the drug and dosage prescribed by the hospital was not completely necessary and may not be more effective, at least for a first attempt. After a month on new medication my grandma has since made noticeable improvement and she is sleeping much more soundly at night. Over the years we've been coming back for medical advice and treatment (this clinic is also specializes in oncology), and Advanced Oncology is our go to clinic for primary care and cancer prevention. The office staff here is friendly and warm and the doctors here are top notch and very professional. I would recommend to schedule an appointment over the phone and try to pick a time later in the day as the office tends to be very busy in the morning.

I have been coming Dr. Kin Lam's office for a few years and he and his staffs are wonderful and caring.

I had a very pleasant and professional experience. I highly recommend.

Dr. Kin Y Lam is an awesome doctor and a great man. He always goes extra mile to treat his patience, caring and knowledgeable. My whole family is under his care. We feel lucky having him as our doctor.

Dr Lam is my Primary Physician and Oncologist for seven years. He is an excellent physician with very broad knowledge. He is sincere and caring. I find comfort and feel reassured by his friendly and kind persona. He is always professional and very often go the extra mile. I feel lucky having him as my doctor.

Highly recommend Dr. Lam to family & fruends. He's very professional, caring and extremely knowledgeable.

Very nice and professional doctor ,I recommend. Thank you !

My grandmother just had surgery done on her legs and she started bleeding internal causing her to have to go under surgery again causing her to have to stay in the hospital for more time. This is not okay !

All doctors and nurses in the clinic are so kind, helpful and patient.

Dr. Kin Y. Lam has been my primary care physician for more than 15 years now. Dr. Lam and his associates have always provided the care, the treatment that I and my family could have hoped for in a medical professional team. With more than 20 years of medical experience in the Chinatown marketplace, Dr. Kin Y. Lam and his medical office have a base of Very Loyal, senior citizens and immigrants, of patients. Many of these patients have very limited knowledge of English/ language skills. This language barrier has led to a very high volume of patient services that needs to be provided by his office and the medical staff. Dr. Kin Y. Lam is leading a team that is treating patients as the whole person. They take the time to care while maintaining a very efficient office in a very demanding environment / marketplace. The front desk staff speak multiple languages and have to be incredibly patience, especially to the aging, senior population of patients. All these add up to a doctor's office and team that you rarely can find these days: Advanced Oncology, led by Dr. Kin Y. Lam, who is warm and friendly, while being efficient and professional. Dr. Kin Y. Lam has been my primary care physician for more than 15 years now. Dr. Lam and his associates have always provided the care, the treatment that I and my family could have hoped for in a medical professional team. … More

Dr. Lam is a great human being, but the operation of this medical office is antiquated trash. I called to find out what's with the invoice they sent me. Some zombie girl picked up and says, "We're closed alreeaddyyyy....." I'm like, OK? What are your hours? "Call back after niiiinneeee........" Are you worked to death or what?? I got a notice regarding outstanding payments 2 months after my visit. I called to tell them I paid through my insurance. They said I need to send them proof. Sure, I can send them an email. They said they don't use email. First of all, I've sent them emails before, so that's a bunch of bull. Second, it's 2018. Why are they trying not to use email? For the latest notice, I called my insurance and I was told this office received the payment via direct deposit MONTHS AGO. So hey, billing department, my payment isn't late. You're just not doing your job. Check your bank. If you live by technology, save yourself the frustration and don't come here. The way they operate stinks. Apart from that, Dr. Lam and the nurses are pleasant. Dr. Lam is a great human being, but the operation of this medical office is antiquated trash. … More

One of the biggest challenges when it comes to searching for a doctor, especially an area that requires specialization, is determining whether or not they’re knowledgeable and if they’ve had the experience to accompany that knowledge. While it is logical to think that the two are linked, I’ve dealt with medical personnel that has had the academic prerequisite but lacked the experience from my personal ordeals. When I first consulted Dr. Lam, he addressed all my concerning issues as well as came up with realistic goals that were attainable given his past experience with my specific condition. Another note to be pointed out is that while his clinic may seem populated upon the initial visit, his staff of nurses and assistants were professional and punctual in getting you situated so that you may focus on your consultation and as you will experience, the eventual transition of your primary care doctor. One of the biggest challenges when it comes to searching for a doctor, especially an area that requires specialization, is determining whether or not they’re knowledgeable and if they’ve had the experience to accompany that knowledge. While … More

I've had the pleasure to retain Dr. Lam as my primary physician through a referral. Given my past experience with physicians whose practice resembles more of an assembly line than an actual clinic, I was skeptical at first. This skepticism was relieved upon my first visit. Dr. Lam was extremely personable and his curiosity into my health through inquiries demonstrated to me his genuine interest in his patients. His forward-thinking suggestions has made me re-evaluate my lifestyle and habits. I've had the pleasure to retain Dr. Lam as my primary physician through a referral. Given my past experience with physicians whose practice resembles more of an assembly line than an actual clinic, I was skeptical at first. This skepticism … More

Wonderful doctor that is willing to go above and beyond for his patient. His staff were professional and pleasant to work with. This is my first time to Dr Lam's office and he has been patient, helpful and thorough in his explanation. When I forgot to look up my pharmacy before coming into the office (when I should’ve), he was looking up and figuring out my pharmacy together with me. He was also willing to stay on the phone with me to ensure I receive my medication while the pharmacy is trying to figure out if they received my prescription as there were some hiccups earlier (but resolved ultimately). If you are looking for a doctor who really cares for his patient, look no further. Excellent polite and respectful manners and great patient experience provided by Dr Lam Kin and his team Wonderful doctor that is willing to go above and beyond for his patient. His staff were professional and pleasant to work with. This is my first time to Dr Lam's office and he has been patient, helpful and thorough in his explanation. When … More

My family had visited Dr. Kin Lam whenever we were sick in our family. He is trust worthy and caring to my mom who suffered from cancer for many years. many thanks to him

Extremely knowledgable and very caring.

Not sure how the doc is. But my appt is at 10:20 now it’s 12:40 I’m still waiting

DR Lam is an awesome physician. He cured my mom blood cancer and now he is our family's primary doctor. New office in sunset also, excellent, nice and clean !

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I would not recommend this doctor. His receptionist is very rude and greedy. My medical insurance is united health and it is very clear that I don't need to pay co-pay for annual checkup and Dr. Lam is in the network. However, when I got to the doctor's office for routine checkup, the receptionist insisted that I had to pay co-pay. I explained to her that co-pay is not required for a routine checkup but is required for regular doctor visit. I asked her to call the insurance company but she refused.

I had great experience with Dr. Kin Lam's office. The front desk staff is very prompt and helpful. I had a afternoon appointment and was registered within 5 minutes I walked in the office. The most amazing thing is the office has a blood drawn station and equipment to help me with my blood test so I do not have to make a second trip to the laboratory to do another blood drawn. The medical assistant is very skilled and professional in my blood drawn, and it does not hurt at all. With over 30 years of experiences in internal medicine, Dr. Kin Lam diagnosed my problem very effectively and offer great medical advises. I highly recommend Dr. Lam as primary care physician to take care of me and my family members..

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He is a good doctor. I take out one star because I wait for him more than 1 hour before he can see you.

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Doctor Lam was very patient, knowledgeable and compassionate to my care. He is to the point, able to take care of my mother's illness with no fancy tale. He is also patient and listen to my mothers problem without being judgmental. He is also very reasonable in payment and considerate of our financial situation. A good doctor that really cares about the community of the undeserved.

caring and genuine, Dr. Lam will try his best to take good care of you medically. With 30 years of experience, he is to the point, sharp in diagnosis and understand your financial situation and offer you the best treatment with options.

Dr Kin Lam is a compassionate, caring oncologist and internist. As a cancer survivor, I was being treated by Dr Lam for the past couple years. He has over 25 years of solid experience in treatment of cancer and his expertise earn him a lot of respect from his colleagues, patients and the asian community. My whole family is also taken care by Dr Lam, and they are so very happy and grateful to him.

Dr Kin Lam is a compassionate, caring oncologist and internist. As a cancer survivor, I was being treated by Dr Lam for the past couple years. He has over 25 years of solid experience in treatment of cancer and his expertise earn him a lot of respect from his colleagues, patients and the asian community. My whole family is also taken care by Dr Lam, and they are so very happy and grateful to him.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Dr. Lam is very knowledgable and has great bedside manners, putting me and my family at ease. The wait is usually long because of his many long-time patients, so I can understand why. Overall good experiences in my many years of being his patient.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Doctor was very attentive and caring in the beginning, mainly because was a new patient. As time progressed, was less attentive and staff was very rude and inconsiderate. If you want a doctor like this to check you out, you must be crazy...like what he and his staff are calling you without any diagnosis.

Caring and experienced doctor. The staff is courteous and professional

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The waiting is normal as in Chinatown doctor's office. However, the doctors (there are 3) are not very patience, although still considered friendly. The nurses are not very friendly. The last two time the nurse had difficulty to draw blood for blood test. That was done only after another older nurse to help out.

This user rated the provider, but did not write a review