Dr. Kathy C. Flanagan

First, let me say that I respect Dr. Flanagan herself and this review is not a reflection on her directly. I can not recommend this office because of the office staff. Unfortunately, who you employ can make or break any patient’s experience. I called to have a message forwarded to Dr. Flanagan and was told what Dr. Flanagan was going to say beforehand. I also was asked multiple questions with an attitude after explaining on more than one occasion the circumstances. I do not appreciate being handled this way especially as a patient who is asking for assistance until I am able to find another provider who will take my new insurance. When working in healthcare especially for a psychiatrist you have to be careful with how you handle patients because you yourself don’t have an idea of what that patient’s diagnosis is or what they are battling in that particular moment. Empathy is imperative and it’s unfortunate that this employee lacks that necessary skill. First, let me say that I respect Dr. Flanagan herself and this review is not a reflection on her directly. I can not recommend this office because of the office staff. Unfortunately, who you employ can make or break any patient’s … More

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This user rated the provider, but did not write a review

I had to miss two appointments due to seizures and she dropped me. I ran out of my medication shortly thereafter which induced another seizure. I understand her dropping me. That is reasonable I guess... but then I got, NOT ONE, but TWO bills of $100 each due to my missed appointments. She is extremely condescending and asked me once “so what are you going to do about that?” I don’t know what I’m supposed to do about my mental illness on my own except stay positive and take one day as a new opportunity. That’s all I can do on my own. I was there to get extra help. The receptionist told me when I tried to call to reschedule. She wouldn’t write me a script for my medication to get through the month to find someone else. She was also NOT alarmed that I lost 30 pounds within a month of taking the medication she prescribed. I was at 155 and I went down to 125. I explained I wasn’t eating and she did nothing. I am writing this review so another person doesn’t have to go through what I did. I had to miss two appointments due to seizures and she dropped me. I ran out of my medication shortly thereafter which induced another seizure. I understand her dropping me. That is reasonable I guess... but then I got, NOT ONE, but TWO … More

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Dr. Flanagan has taken over a month to write a simple evaluation letter. She claim she did not write it because she didn’t know what it requires. However she admits to commonly processing these documents. I told her what she should write , now she refused to write it cause she hasn’t been paid for it. I have asked her what is the price and 2 weeks later nothing. I need that letter to get back in college. She is deliberately stalling me. If you are a professional do not go to her! Waste Of Time!!

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Spouse has appointment on April 4. Appointment needs to be changed to April 18.

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

I found Dr. Flanagan to be highly professional and intelligent as well as caring and approachable. I would recommend her wholeheartedly.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review