Dr. John R. Austin

Finally found an EMT that solved my sinus problems one step at a time. Great doctor! So lucky to have found him.

Very knowledgeable

I’ve seen Dr. Austin twice now and am very pleased with the level of care and his professionalism. The Doctor is thorough, takes the time to explain things, and never appears rushed. Scheduling an appointment is easy and the wait time is short. I would definitely recommend Dr. Austin to anyone and will continue to see him for ENT issues.

Had balloon sinusplasty, very happy with experien. Thanks dr.

Staff and Dr. Austin very nice and professional ! Thanks to you all...

Excellent Doctor Surgery went great....I recommend Dr. Austin 100%........

I had a surgery on my thyroid I am glad to say that I'm so happy everything came out find dr was awesome he did an excellent job in this clinic you don't have to wait hours like other clinics here they checked me told me what I had had my options on what to do and everything was fast and after my surgery I went home didn't have no complication whats so ever now my scar is healing very well everything just in two weeks dr austin is a great doctor I really recommend him

I was having an issue with fluid behind my right ear and not able to hear well, Dr. Austin was great at getting this issue resolved. Dr. Austin knows what his doing and did all the proper procedures, 1st trying medication and when this did not work ear tubes. I feel and hear better.

Dr. Austin is an incredibly knowledgeable physician with his first and foremost priority being the patient at hand. I appreciated how compassionate he was when I was not feeling my best and how he was straight forward with his diagnosis/recommendation. Dr. Austin listened to my concerns and helped me feel better than I have in years. I've been and will continue to recommend Dr. Austin to anyone and everyone. Thank you Dr. Austin!

Dr. Austin is a perfect example of professionalism, I am very pleased of the results from my son's surgery. The ability interacting with my son making him feel not to worry or scared of the process was definitely a plus. Even my son has rated Dr. Austin a 5 Star doctor.

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I saw Dr. Austin about sinus congestion. After a scan, he recommended a balloon sinuplasty. The procedure WAS unpleasant, but worth it. I had this procedure 2 weeks ago and I can breathe!!!! Dr. Austin is very attentive and has a good bedside manner!

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I had a very good experience with Dr. Austin. Appointments were easy to get. Wait time in the reception room and exam room was minimal. Dr. Austin was knowledgeable and personable. I would recommend him to anyone needing ENT services.

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Dr. Austin was great! He showed our 18month daughter kindness and patience that small children demand. His staff was also wonderful! We had such an amazing experience starting with our initial consultation, through the procedure and even at our follow up appointments. Thank you for everything!

Nasal surgery went well considering it's never fun. Appointments were easy.

I had the best experience with Dr. Austin who performed a balloon sinuplasty. The outcome was unbelievable as I went from daily runny nose to zero days. Both his style and technique produced no pain at all. He and his staff are to be commended and highly recommended. He and his staff followed up with phone calls post procedure. As a professional in the health care field, i was very impresses with his practice and caring manner.

I saw Dr. Austin for a deviated septum, persistent sinusitis and vertigo. I followed his recommended treatment which included a CT scan to diagnose my condition and then septoplasty and balloon sinuplasty. Both procedures went as Dr. Austin explained, there were no unexpected surprises, nor unexpected pain. I trust his experience and judgement and would recommend him to others, including my family.

In 2007 I went to Austin ENT interested in a hearing aide. During a new patient check Dr. Austin found a very bad cancer in my throat. He operated the next week and successfully removed the cancer. He and the staff also were very helpful during my post-op period. After chemo and radiation treatments I returned to Dr. Austin for periodic checkups that continue to this day. I give Dr. Austin 5 stars and recommend him highly to people I know.

Dr. Austin diagnosed my condition as squamous cell carcinoma - cancer of the throat and tongue base. This was after I had been to two other doctors who said I had an infection or sinus/allergy condition. I am truly blessed Dr. Austin is my ENT. He is thorough, friendly, and positive. His staff is cooperative and helpful. I have never had to wait more than ten minutes in more than fifteen appointments I have had during my treatments and follow up.

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Dr Austin is rude and a poor listener. Just got of the phone with him and he would not let me speak. He was extremely rude and condescending to me just saying that the pain is normal and that I should not be calling him for that. He did not ask me any questions and essentially hung up on me assuming I was just calling for normal pain. Perhaps he is having a bad day but any doctor that treats patients like that deserves to be left out as a choice. His manners reflect on other drs. Working w/him

Dr. Austin is smart and kind with a good bedside manner.. He knew what to do re: my situation. I was very satisfied.

Dr. Austin diagnosed my condition and performed a successful surgery for my medical issue. He was very courteous and answered all questions to my full satisfaction prior to and after the surgery. I was very satisfied with the treatment I received and would highly recommend Dr. Austin to anyone looking for an ENT specialist.

Very good. Short wait. Addressed my issue quickly, courteously, and professionally. The office is not beautiful, but I don't go to a doctor for the scenery.

I've worked with Dr. Austin for a number of years and can't say enough great things about him. He genuinely cares about his patients and goes out of his way to help them get to the bottom of their ailment and pick a perfect treatment plan. He doesn't treat allergies, so you'll want to go to an Allergist for that but is definitely a pro at all things ENT.

Be very aware of hidden charges after your visit. We came here to visit Dr. Austin for a routine examination. My husband was asked to sign a form, which we thought was a consent form for a simple check with Dr. Austin's nasal scope, which took a total of 30 seconds. Dr. Austin charged us an additional $415.00 on top of his $175 visit fee without our consent and billed it to our insurance. We contacted Dr. Austin's office only to be told we would not be able to speak with the Dr. directly. They d

Waited over 1 hour each visit. Second visit walked out and did not see him. No doctor is worth that. Picked this dr because i live in Lakeway, but had to initially see him at the Lamar location. Very disappointed. Exam rooms needed painting, not a clean feel. Will never go back. Dr also short on personality. Bad experience.

Over the past 2 yrs I was experiencing repeated ear infections and was referred to this practice. Austin was available first so I saw him (though I had previously seen Scholl 15 years prior). Austin said my pain was due to TMJ, gave me diet restrictions, and that's it. After 9 more months of pain, he did diag me with a double ear infection (I'm 47 BTW) but again said TMJ would make it worse--no info on how to get physical therapy, etc. OldSchool practice; no thoughts on therapy, etc. Avoid!

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