Jeffrey Carr Jessup

I have been waiting 6 weeks for my eyeglasses to come in. That’s unacceptable. Very poor communication about when you can expect the glasses you order- and pay hundreds of dollars for…. They won’t tell you when you can get your order. The worst.

Dr Jessup is great. Talked to Susan the tech twice to try and replace my current contacts. She was extremely rude and inconsiderate both times that I spoke with her, said the customer put her on the defense. Dr. Jessup has been great at working with me and helping me find the right prescription.

Bad experience. Optician not knowledgeable. Poor customer service. The lab they deal with is in Florida. Go somewhere else.

This was our first visit with my 10 yr old son. Dr. Jessup was so kind and thorough. His office staff were so friendly and helpful. They made it very easy for him to try contacts for the first time. I highly recommend Dr. Jessup!

I purchased a pair of glasses for $954.00. My share was $564.00. My glasses already have scratches on the lenses. (Only have had them for 4 months.) I can't believe that I spent that much money and didn't purchase the protection plan for $25.00. I'm not sure that I was told the correct amount for the protection plan. Why would I spend $564.00 and not purchase the protection plan if it was only $25.00. Dr. Jessup has lost me as a customer!