James H Rice

I saw Dr Rice for neck and back pain because he'd come so highly recommended, but I found him to be abrupt and impatient. And the staff? Well, listen to this: I found out that my insurance wouldn't cover an MRI until I saw a PT. I got the denial from the insurance company in the mail but heard nothing from Dr Rice's office for two weeks, so I finally called to see what was going on. When I asked why I hadn't been referred to a PT, the person I spoke with said, "Oh, once we get an insurance denial, we don't deal with it anymore." When I asked to get a referral to a PT, she said, "I'll ask Dr Rice if he wants to deal with it." God as my witness, that is what she said. I'll never go back.

The worst experience I've ever had with any sort of healthcare professional. Dr. Rice was RUDE. He forced me into treatment the same day after I told him I'd like to take time to consider it. Said if I did not complete it that day, he would not schedule a time for me to come back. Dr. Rice needs to have his license revoked immediately.

I had very severe knee pain for 20 years. Going to many doctors who took xrays and various treatments, that all said they couldn't find anything wrong. My first visit to Dr. Rice he said. "Its not your knees, it's your back thats causing the pain" He takes the time to listen and examine your issues. I finally got some relief!!!! Thank you Dr. Rice! I had very severe knee pain for 20 years. Going to many doctors who took xrays and various treatments, that all said they couldn't find anything wrong. My first visit to Dr. Rice he said. "Its not your knees, it's your back thats causing … More

Dr. Rice is an amazing doctor. He is caring and considerate. Unlike most doctors, he takes his time to listen to his patients and their needs. I have been a patient of his for sometime now and I STRONGLY recommend him if you have any pain. You can trust him with your health needs. He is an expert and his staff is amazing, kind, and caring. Dr. Rice is an amazing doctor. He is caring and considerate. Unlike most doctors, he takes his time to listen to his patients and their needs. I have been a patient of his for sometime now and I STRONGLY recommend him if you have any … More

Dr Rice is awesome! Seeing him with lower spine n nerve issues since 2008! Always to the point as is assistant but also speak with me before during and after to give advise, answer questions! PA Pacheco is awesome and I get along very well with him and Claudia and answer any questions or just talk about things! Lots of people expect everyone they come into contact with to be the same robots according to some reviews I just read. Chill and get to know everyone and realize that they get the job done and you can expect answers to any questions or issues you may have! Good People!

I went to see Dr. Rice I saw not Dr. Rice but a lady. that cost me $50.00, she sent me to have x-rays that cost me $100.00; I called to see about getting an appointment, but was told they were waiting for authorization to cover the injection. I was told to call my ins. co. they told me never heard of such ! I called Dr. Rices office the young receptionist told me she did not tell me that. I could talk to the young lady who I saw first that would cost me another $50.00 well I still have not seen dr. Rice. I do not understand. I saw Dr. Rice a few years ago. he was the only dr. that took all of my pain. so I am very disappointed but I will not deal with his front desk. I was in the medical field for thirty years. if that would have in any of my office they would have all been replaced. I went to see Dr. Rice I saw not Dr. Rice but a lady. that cost me $50.00, she sent me to have x-rays that cost me $100.00; I called to see about getting an appointment, but was told they were waiting for authorization to cover the … More

Three visits with Dr. Rice provided very satisfactory physical results. Six months trying to straighten out a billing problem rates an F grade for the office staff. Verbal assurance that my bill had been paid, monthly bills continuing, unreturned phone calls, and finally a semi-nice note from a collection agency was the story. The excellent MD service with better administration would have been nice

Front staff very friendly. Dr. Rice nor his nurse introduce themselves to me and just whisked me away for my injections. Didn't appreciate doctor Rice's disrespectful Behavior. One does not discuss another patient during an injection. Nor does one need to use profanity when treating a patient.

I have no rating directly for Dr. Rice as I've only seen him once in the last 10 - 11 months. However, Dr. Rice's Assistant is extremely rude and condescending. The worst patient customer service I've experienced.

I have been a patient of Dr. Rice for many years and as far as I am concerned the man “walks on water”. He always takes my problems seriously and does his very best for me. He keeps me going and able to ride and train my horses and his staff is friendly and very accommodating. I have referred several of my friends and fellow riders to him and they were more than pleased with his expertise. I would not go anywhere else. Thank you Dr. Rice!

Drs Rice and Pacheco were supposed to help me get control of my back pain and get back to living life. Instead, Dr Rice shamed me for using medication prescribed by the physician who had referred me to him and his only recommendation for me was endless injections. I had an appointment with Dr Pacheco to go over my medications. I was told he could make suggestions which would streamline my medication regimen and help with my daily pain. Instead, his only advice for me was that I needed to try harder to “be happy.” I had to drive 3 hours to get to the appointments with Drs Rice and Pacheco. On one of my last visits there, I was sitting in the waiting area after having already checked in with one cold receptionist behind the glass when my cell phone vibrated. I answered and it was a different receptionist from the clinic calling to tell me I was late and they were going to have to reschedule my appointment. When I corrected her, she hung up without apologizing. I quit going to this steroid injection mill and sought other methods of treatment. Injections are not a safe treatment for back pain long term despite what Dr Rice may sell his patients. Drs Rice and Pacheco were supposed to help me get control of my back pain and get back to living life. Instead, Dr Rice shamed me for using medication prescribed by the physician who had referred me to him and his only recommendation for me … More

I would not go anywhere else!!

Dr. James Rice is an excellent anesthesiologist. I have seen Jim for years. He is always available, always friendly and has always been accurate in his injections into my lower back. His office is professional yet friendly. The only issue I ever had was getting one of his physician assistants to respond and communicate. A complaint to the front office fixed that issue promptly.

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Dr. Rice and staff are kind, efficient, and most of all, very competent. As an RN 4 decades and pain patient 2 decades, I really do know all about it!

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Dr. Rice was extremely thorough and very knowledgeable, an exceptional pain specialist. He does an extensive intake during your new patient appointment and is very detail oriented which made me feel reassured of his expertise. I returned for an epidural steroid procedure a few weeks after my initial appointment and felt pain relief immediately. He is a fanatic about sterility and reducing the chance of infection, that is evident in his precise procedures and sterile medical procedure room.

I really like Dr rice so far he seems great. I went in and told him I am weaning off pain medication to see where my pain is at and that I wish to try other options that I tried before without meds. He was great he said he gets it and put me on a list for radio frequency right away when there is a opening. He took time to listen. He's overbooked but that's ok it's worth the wait to me after my last nightmare with the np at usa pain. So Im happy with Dr rice he's great.

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I do not know if Angelina P caught Dr. Rice on a very bad day or ??? I was referred to him for lower back pain. After listening to my complaints he did offer at that time to do an injection or have an MRI done first. I explained that I am claustrophobic and his office set up an appointment with Upright MRI which is wonderful. You do not need to go into a "tube". You sit in a comfortable chair and it is aside from the sound very pleasant. I have an appointment scheduled for July and will post a follow up. Throughout the office visit Dr Rice and staff were very pleasant, courteous and professional. I do not know if Angelina P caught Dr. Rice on a very bad day or ??? I was referred to him for lower back pain. After listening to my complaints he did offer at that time to do an injection or have an MRI done first. I explained … More

The only negative I can say about Dr. Rice, he's booked solid so I have to wait longer than I'd like to see him. I dreamed of the day when I could wake up pain free and with his treatments it finally happened. His staff is excellent and friendly.

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HORRIBLE. He was rude, forced me into receiving injections within 5 minutes of meeting me, even though I told him I'd like time to consider receiving that treatment or not. I had a bad reaction to the drug he injected and told me it was all in my head and assumed I researched the drug online, even though he refused to tell me what the drug was beforehand. He told my military doctor that they should kick me out of the military because he could not help me. Completely unprofessional!

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Dr. Rice seemed interested in helping me manage my pain at my first visit, but with every visit, as he realized that I was not responding to his conventional treatment of injections into my spine in various locations, he became more blas? and uninterested in helping me at all. My last visit, I explained that my pain is severely impacting my life despite doing everything he had recommended (physical therapy, exercise, TENS unit, antidepressant, Lyrica, anti-inflammatory) yet he offered nothing.

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Dr Rice and staff are friendly, efficient, and most of all, extremely competent. My pain was under control before I left the office after the first visit. They know their stuff!

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Finally a Dr. that cares and works to fix the problem. Not a pill pusher, just an honest, forthright physician, who knows what to do.

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