Dr. James Reid

This injury was at my office, therefore is a Workman’s Compensation case. Dr. Reid initially was great getting my mobility back after my ankle ligament surgery. A few months later I still had pain and one of my bruises hasn’t disappeared. I called a few times and the staff was cordial but not returning my calls. Not knowing nor understanding why I was not getting calls back, later I found out that he said he could not help me anymore. I received great service in the past so I was confused and thought I might done something that offended him of the staff. I spoke to my case manager and she had made an appointment with another Doctor; Dr. Erik Ferkel and after reviewing my injury he told me that I need another procedure shortly. So far, the service has been excellent, I receive very clear directions, instructions and suggestions so I can prepare my home and make each room comfortable to have anything that I will need handy. I feel that he and his team are walking me thru my daily routines to ease my anxiety and address every detail before I have the procedure. They are ahead of the game and that gives me confidence that I am prepared for the surgery. I will update once I am at home recovering.

Extremely hard to book an appointment with him, and was over an hour late to my meeting with him. Front office staff is also super rude and hard to work with. Highly recommend going elsewhere

My husband recently sprained his ankle and went to see Dr. Reid. Dr. Reid did not disappoint - he diagnosed the problem quickly and didn't push any unnecessary procedures. Also Haydee, the receptionist, was amazing and made sure we were all taken care of! Would definitely go back (but hope we don't have to). My husband recently sprained his ankle and went to see Dr. Reid. Dr. Reid did not disappoint - he diagnosed the problem quickly and didn't push any unnecessary procedures. Also Haydee, the receptionist, was amazing and made sure we were all … More

A very reliable and experienced surgeon. Very knowledgeable as well as not pushing procedures upon you. Would definitely recommend

Started to have pain in my knees and was referred to Dr Reid by a friend. From the moment the appointment was set to the end of the surgery the experience was first rate. Dr James saw me immediately and his light, informative approach set any fears I had aside. Dr James was thorough and had no issue in explaining each step. Having diagnosed me with a torn miniscus, we went about arranging the surgery, The surgery procedure was made easier thorough his detailed explanation of each facet of the operation. No surgery is easy, but this is definitely one of the more pleasant experiences I’ve had. The post op was excellent. Dr Reid even came to my home to remove the stitches. This was something that was above and beyond and there are not many who would do that. Overall, Dr Reid should be your first stop if you are thinking of needing knee surgery, He’s improved my ability to walk and life overall. Started to have pain in my knees and was referred to Dr Reid by a friend. From the moment the appointment was set to the end of the surgery the experience was first rate. Dr James saw me immediately and his light, informative approach set … More

I tore my ACL not too long ago and had to undergo ACL allograft reconstructive surgery. The whole experience was absolutely terrifying, but luckily I was referred to Dr. Reid through my insurance. I didn't know left from right at some points through this whole journey, but Dr. Reid and his staff have guided me and really made this horrible experience as comfortable and easy as possible. Part of this comfort and ease I also owe to Haydee Rivas, she really goes above and beyond for the patients. Her kindness and hard work will definitely not go unnoticed when you step foot into this office. All in all Dr. Reid and his staff will not let you down, and know when walking in, your voice will be heard. Thank you kindly for what you have all done for me. I tore my ACL not too long ago and had to undergo ACL allograft reconstructive surgery. The whole experience was absolutely terrifying, but luckily I was referred to Dr. Reid through my insurance. I didn't know left from right at some … More

Dr. Reid is an amazing surgeon, he explained everything in detail and listened to my concerns and questions. He addressed everything regarding my procedure and recovery. After a year, I can truly say that Dr. Reid has been there for all my questions and his staff is caring and professional. Thank you for all your help!????

Dr. Reid has been a key instrument in getting my mobility back. I has been going to my workers comp Dr. that did not address my injury at all and got to choose Dr. Reid from a short list provided to me. I cannot be happier that I choose Dr. Reid. He listens, he understands what you are explaining and he is empathetic to your situation and pain. He offers solutions and goes the extra mile to be helpful. The surgery was a year ago and to this day I have gotten great customer service. Haydee has been helpful every time I needed to convey a message, when I needed an answer, documents, prescriptions or an appointment. I appreciate each and everyone in this office. Great team!???? Thanks for all you do ???? Dr. Reid has been a key instrument in getting my mobility back. I has been going to my workers comp Dr. that did not address my injury at all and got to choose Dr. Reid from a short list provided to me. I cannot be happier that I choose Dr. … More

Dr. Reid has been my surgeon for both my shoulders in 2018 , 2019 and my knee this year 2021. Treated me during the Pandemic and kept my pain level manageable for about a year before surgery. You couldn’t ask for a kinder more compassionate Doctor that actually listens to what you are saying! His office is immaculate and he has a very professional staff and friendly. Thanks Dr. Reid for making it possible to keep enjoying life and keeping up with my grandchildren, you are The Best! Dr. Reid has been my surgeon for both my shoulders in 2018 , 2019 and my knee this year 2021. Treated me during the Pandemic and kept my pain level manageable for about a year before surgery. You couldn’t ask for a kinder more … More

Dr. Reid and his team are amazing! They took the time to explain every single detail about my care and made sure I was comfortable in every step of the way. After my surgery Haydee and Laura took the time to follow up with me every other week to make sure my recovery is going great! Thank you team Reid ????

Just had the most fantastic experience. Dr Reid had me come in to the surgery for a problem I have been having for a long time. He sat me down, patiently talked through what was going on and was able to solve the issue on the spot. He was diligent and attentive. Can only give him the highest recommendation.

He was so patient and listened to me when I broke my fibula last year. His office was very professional as well.

Where did he go? He operated on me in May 2019 then took an unannounced leave of absence a few days later. He never came back! No one can tell me where he went and why!!!!

Never.

If you’re a senior don’t bother. No bedside manner. Customer service is aweful, follow up is terrible, simple compassion for the elderly is in-humane. Does not take any time to thoroughly explain. Office visit are like a puppy mill. And always at least one hour behind. Poor scheduling and no consideration for ANYONES time! Run like Firest Gump from this practice. My mother had to change doctors after 2 mos for the poorest service ever experienced.

Great doctor in every way

Terrible!!!!!

Worst management. Poorly run office.

Outstanding in every way.

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Overall good experience.

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