Dr. James Kenneth Hensarling

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I was referred to Dr. Hensarling by another physician. I called Hensarling's office numerous times during a four-day period and left multiple messages seeking to make an appointment. No one bothered to return my calls. I scheduled an appointment with another physician. There is no excuse for poor customer service in a private medical practice. If Dr. Hensarling isn't interested in offering outstanding patient care and customer service to win my business, I will choose a physician who is.

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My mother was a patient. The wait time is 2 hours or more. Mom has Alzheimer's and cannot sit for long (they are aware of this). We scheduled an appointment at 1:15 so it would be the first appt after lunch. We arrived at 1:10 and he headed to lunch and would be back in an hour and a half. I rescheduled and they canceled that one they day before. Cannot get anyone on the phone to schedule another appt. Will not return voice mail messages either.

Dr. Henssarling has been my rheumatologist since around 1984. He is kind , he listens, he's caring & efficient. I wouldn't trade him for anyone else. He's the best!!!

He has been my doctor for years I wouldn't change He will listen and explain things to you in a way that you understand w/o treating you like you're stupid I trust him completely, I will let him put shots in my head I always leave his office feeling good

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He is one of the best doctors I have ever been to! He's brilliant and I love his staff! Highly highly recommend him!

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This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review