Ira G. Lown

He operated on my hand but he did tell me about what his plan was. I assumed he remembered clearly where he needed to put his focus. As a result, he cut adjacent to the area of interest, severing nerves unnecessarily. He later tried to gaslight me, claiming we had drawn on my hand where he needed to focus. That never happened. Thus he is dishonest in addition to being a bad communicator.

Pleasant and efficient staff Little wait time Dr. Lown is knowledgeable and helpful.

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The office was able to get me an appointment same day I called. Everyone from the office staff to the Doctor was extremely helpful, kind and understanding. The nurse who saw me before the doctor was AMAZING. So many times, I've been to a doctor's office where they fail to truly listen however here the nurse listened and shared it with the doctor, there was no repeating having to explain over and over. This office is the definition of teamwork and patient service, wish I could give them 10 stars! THANK YOU! The office was able to get me an appointment same day I called. Everyone from the office staff to the Doctor was extremely helpful, kind and understanding. The nurse who saw me before the doctor was AMAZING. So many times, I've been to a … More

Lown performed endoscopic carpal tunnel surgery on both hands. Left hand was fine, right hand was worse. Went to a different hand doctor who preformed conventional surgery on the right. The tunnel wasn't opened on the first surgery, and I had tendon damage from the surgery.

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I’ve referred lots of friends and family to Dr. Lown. He’s an exceptional physician, kind human and all-around good guy. He and his staff have always been incredibly professional and engaging when I reach out to them. Bonus…he has an awesome sense of humor too!

I appreciate the high quality of care provided by Dr Lown and his team.

I fell and broke my lefthand little finger shaft on 1/14, ER doctor recommended Dr. Lown. Phoned his office on the following Monday and was seen at 2 pm and had surgery on Wednesday to have the bones wired together. My hand is healing well and started OT today. I am deeply grateful for his expertise.

Dr. Lown and his staff are exceptional. They are friendly courteous and efficient. I have had 1 surgery with Dr. Lown and was very happy with the results and will have another surgery soon.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This was my first visit as a patient of Dr. Lown. He is very knowledgeable and was extremely helpful and respectful. I can relax in knowing that I am in good hands with Dr. Lown (pun intended). It was an overall pleasant experience.

Dr. Lown made it so simple! To remove a Ganglion cyst in my wrist it took a couple of quick visits to his office (pre- and post-op), and about 4 hours on the day of the operation. The entire process was painless and quick, with no post-op issues whatsoever.

I wouldn't have given any stars but I forced to select something. I recent had surgery with Dr.Lown bedside manner at the surgery was completely different than what is present in office. Everyone in the office was very friendly lending up to surgery basically playing nice until they were paid. Once doctor Lown portion was paid and surgery was completed is when I found out that they failed to notify me that nothing would be given to me after surgery because of already having a pain management provider which they failed to communicate with. calling the offie to follow ups and ask questions about why the ball was dropped I was met with attitude and excuse from the entire staff about how I was just complaining, but prior to that when they were looking for a payout everybody had the sweet and helpful approach. now its I'm complaining and I shouldn't be upset wit them and let to sit home in pain. I would not recommend this office to anybody. Money first patient care NEVER. I wouldn't have given any stars but I forced to select something. I recent had surgery with Dr.Lown bedside manner at the surgery was completely different than what is present in office. Everyone in the office was very friendly lending up … More

I found Dr. Lown’s office to have highest level of customer service. The physician was conservative in his approach (did not jump to perform surgery, when it was not yet necessary). They have their own in-house hand therapist, and the team works together to produce the best medical outcomes. I felt they really cared about my hand pain! (From a very picky RN) I found Dr. Lown’s office to have highest level of customer service. The physician was conservative in his approach (did not jump to perform surgery, when it was not yet necessary). They have their own in-house hand therapist, and the team … More

Got a few eye rolls from Dr Lown and it was difficult to get my questions answered about my wrists and finger pain. I left trying not to cry.

This was the most unfriendly dr office I ever been to in my life especially dr lown medical assistant I will never refer any of my friends family or co workers to this dr I will also share with primary care dr how rude this doctor office is. Even dr lown was rude

My mom injured her wrist on Friday morning. The same day she was able to get X-rays and an MRI. The doctor called back with results saying not to move it at all, stating she had torn 2 ligaments and her bone was extremely too thin. Tuesday we drove 2 hours to see Dr. Lown. He asked “So this happened 10 days ago?”. My mom explained the injury that happened 4 days prior. He said, hmm let me take a peek at your MRI. We sat quietly for a few minutes so he seemed to have not seen it at all before the appointment. Dr. Lown, then looked at my mom saying let’s ice it and keep the brace on and see you in 3 weeks. He never said anything about MRI results. We asked if a ligament was torn and he replied, umm I think it said you tore a tendon. Any other questions? This was the biggest waste of time and gas. Would not recommend him to anyone. My mom injured her wrist on Friday morning. The same day she was able to get X-rays and an MRI. The doctor called back with results saying not to move it at all, stating she had torn 2 ligaments and her bone was extremely too thin. … More

I had a terrible experience with Dr. Lown. He recommended an expensive bone stimulator that other doctors said would not help my scaphoid fracture heal. He also put me in a cast that I didn't need to have. I am happy I found a new doctor. He was impatient and gave me bad advice.

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

Dr. Lown performed surgery to remove a cyst from my hand. I thought I would a local anesthetic and was surprised when I showed up for surgery to hear that it would be general anesthesia. He told me before surgery that I would have a couple of stitches and soreness for a couple of weeks. It turned out to be much more than that and a much bigger deal. He also did a bad job with the stitches and they came untied after a week. When I called to complain, he tried to convince me that I had "popped" a stitch, even though I told him that it was not tied correctly and I watched it slowly unraveled over a few days. He kept implying that I did something to "pop" the stitch. I was also . surprised to have numbness in two fingers that might be permanent. He said something might have happened when he moved those fingers out of the way during surgery. He is not good at building a relationship or trust with patients and he is not good at setting expectations. I do not recommend him.

The office staff and assistant were efficient and and very professional. I was impressed. But I'm in my 60s and I've never actually had a doctor YAWN IN MY FACE (twice!) and seem quite bored during the 5 minutes of my exam. I have no dispute with the medical advice or recommendations. But the manner was disappointing, to say the least. I can't recommend someone who thinks that behavior is acceptable. Find someone else who seems at least a little interested in their patients. We all deserve better.

My first visit was fine. My second visit was just to schedule another appointment, but the office staff was INCREDIBLY rude: there were two girls at the front desk - three at times - who COMPLETELY ignored me for over 7 minutes (I was watching the time). No eye contact, no apology for being busy, no offer to help if I would have a seat for a minute - NOTHING! Even when I turned around to leave ; they simply let me walk out without a word. Speechless! My first visit was fine. My second visit was just to schedule another appointment, but the office staff was INCREDIBLY rude: there were two girls at the front desk - three at times - who COMPLETELY ignored me for over 7 minutes (I was … More

Great Surgeon. Great Staff.Very helpful.Very happy after my Surgery. Very easy to get Appointment.

Dr. Lown's cool people. He is too the point and very good at what he does. Had broken my 5th metacarpal. Dr Google made the surgery look pretty rough, and with much scaring. Dr. Lown made it simple, and I have next to no scaring from it now. Incredible. Trustworthy professional expert of his field. That's hard to find lately. Physical Therapist did a great job too. Very friendly and did what she needed to ensure 100% recovery fast.

Dr. Lown was terrific. Very capable and a great listener. Was patient with me and answered all my questions. His staff is very responsive and friendly too! Highly recommend.

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Unbelievably talented surgeon with an extraordinary bedside manner! I would not hesitate to refer anyone including my friends and family. Honest, Friendly, and professional.

Absolutely the best office environment I’ve ever encountered! Scheduling is an absolute breeze, they answer right away and are extremely nice. Dr. Lown and his staff are very attentive and explain everything to you. You can’t go wrong making an appointment here!

He is really kind and laid back. He did a very complicated hand surgery for my husband involving a lot of previous injuries, surgeries, and scar tissue and the surgery was very successful. We love Dr. Lown.

Excellent doctor. I thought I was going to loose part of my hand from an accident I had. Dr. Lown put me back together. Also, his support staff is excellent. He is a brilliant man.

I selected Dr. Lown after viewing his credentials and the positive reviews about him online. He performed my carpal tunnel surgery. I had no postop pain whatsover, and I'm happy to report that all of my symptoms are completely resolved. In addition, he had a good bedside manner and was thorough in his teaching. Thank you, Dr. Lown!

Identified my issue within minutes and treated it in one visit. Follow up appointment was a breeze. Thanks for giving me my thumb back! ????

I've contacted his office more than once and always get fast courteous service. I would not hesitate to refer anyone to him.

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This user rated the provider, but did not write a review

Great experience, took a personal interest in my situation. Excellent back office staff, prompt responses, no hassles

Dr. Lown took a personal interest in my case and care. I felt completely put at ease by his bedside manner. His nurse practitioner is extremely competent as well and has a great sense of humor for relaxing nervous patients like me!

Dr Lown was recommended to me by a friend. I checked out the reviews on several sites, and scheduled an appointment for my moderate arthritis based upon the reviews. To claim he treats arthritis is a bit of a stretch. Treatment, in his opinion, is topical cream and/or surgery! I had to ask questions to fill in the blanks while he yawned several times. Seemed bored. I was told the staff would order a special anti-inflammatory cream which turned out to be Lidocaine & Diclofenac Gel.

Dr. Lown is an exceptionally skilled surgeon. He has stellar credentials and training and comes from very robust programs. Not only are his techniques first rate, Dr. Lown is a rare and talented diagnostician. I had been misdiagnosed for over 6 years, by multiple doctors. Dr. Lown instantly and accurately diagnosed my problem, the cause, effect it was having and came up with a treatment plan, where others doctors failed miserably. He was spot on with setting expectations going forward during and after surgery, including details about the surgery and healing process in both medical and layman's terms. Dr. Lown arranged his surgery schedule so that I could get in immediately. Everyone I dealt with, from the Austin Hand Group's office, to Dr. Lown and Arise Surgery Center all worked with me and helped and manage my anxiety with patience and compassion. I had to call Dr. Lown the day after surgery, on Saturday, and he made himself completely available, called me right back and had a detailed conversation with me about surgery and reset my expectations around my questions/needs for immediate healing. Dr. Lown laid out timelines of what to expect in terms of dates and pain level, again, (since I was under general anesthesia during surgery), post op and utterly panicked unnecessarily with recovery pain. I couldn't give The Austin Hand Group higher accolades. Dr. Lown is an exceptionally skilled surgeon. He has stellar credentials and training and comes from very robust programs. Not only are his techniques first rate, Dr. Lown is a rare and talented … More

very friendly and knowledgeable. first time to meet him. would go back if i ever need to.

Poor bedside manner , no respect for the patient, offered no alternative to surgery, not flexible

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review

This user rated the provider, but did not write a review