Charles W Ficco

First time patient at Milan eye center Cumming location. History of stroke and recent increase in seizures with vision changes. When scheduling appointment had expressed need to be seen by Ophthalmologist, as that is who had been seeing me in past, and list of exam needs. While there again reiterated these needs to technician who did initial work up, as to dry eyes, diplopia, permanent new black floater, need for bifocals, etc. Was told all would be recorded on chart for Dr to address. When Dr came in he addressed none of the concerns I had discussed in screening process. Then when I went to check our I was informed it would be additional $45 to get a current Rx to take to get new lenses, on top of the Copay for my eye exam. I have never paid extra for a prescription to get my lenses done, (which they do not do there to begin with). I got no referral for eye gtts for my eyes, no discussion as to the black dot or diplopia. Felt my concerns were unheard and dismissed.

Dr. Ficco has been my doctor for over a year now. He has worked with me with multiple vision changes and monitoring to ensure when it was time for cataract surgery, etc., that I was taken care of. I am a nurse and very concerned with quality of care, compassion and positive outcomes. Everyone that I have been associated with at Milan Eye Center has been extremely positive in their interaction during care, considerate about my comfort, well coordinated in order to move from treatment to surgery and then back to monitoring and follow-up. It is a very patient-centered practice and I highly recommend this team of professionals/all staff to anyone looking for high quality care for their vision!! Thank you for the excellent care I have received!

I can't think of any improvements! He is the best doctor I have ever seen.

This is my first time at Milan eye center, and I already love it! Dr. Ficco is amazing. He's so helpful and calm. Would definitely go there again from now on!!

This is my first day with Milan Eye Center, and I have already received more information than my former eye clinic ever equipped me with. All the staff is wonderful, courteous and professional!

I trust the doctors at Milan Eye wholeheartedly!

Throughout all my interactions, I felt very reassured and safe. Dr. Patel and Dr. Ficco are extremely nice people, and their care is portrayed throughout the service they provide. Overall, I had a very professional experience from the beginning to end with Milan Eye Center.

Going into my procedure with Milan Eye Center, I was worried about having my eyes operated on. However, Dr. Patel and Dr. Ficco put me at ease and took their time explaining every detail of my procedure, completely putting me at ease. We were extremely impressed overall and are happy to have found these Physicians at Milan Eye Center. Lastly, our Surgical Coordinator Elizabeth Fratu was excellent, along with our Technicians and Carlyn at the Front Desk at the Cumming location

Overall my experience with Milan Eye Center was excellent. It was simple and everyone held my hand throughout the process. Everybody was so pleasant, and one technician, Ashton Thomas even helped me with sending a text to my son, when I couldn't yet see very well. Our surgical coordinator, Elizabeth Fratu explained everything so well, I couldn't have asked for more. Also, Dr. Ficco ALWAYS carries a smile on his face! Just overall a lovely experience.

I was referred by my husband who has cataract surgery with Dr. Patel 6 years ago, and when I couldn't see anymore just recently, I knew I wanted to see Dr. Patel and nobody else. It's been an excellent experience as I had expected. My post-op with Dr. Ficco was wonderful! He is always happy to greet his patients with a smile, and devotes all of his time and attention to me. I felt very taken care of.

I had a very thorough examination with Dr. Ficco. He took his time with me and seeing the latest Ophthalmic equipment made me feel like I was in good hands.

I had a very professional experience from the beginning to end with Milan Eye Center.

Every office has been fabulous. Our experience is an absolute 10 with everyone! That's why we come here.

I have been referring family and friends to Dr. Patel and Dr. Ficco! Some doctors make you feel inferior but at Milan Eye Center they make you feel like you're talking to a friend. Waiting times are longer but only because each doctor takes a lot of time for each patient. I would highly recommend them! My husband even says "I wish I had cataracts!" because the treatment is so superb!

Emergency appointment- easy to make and this will be my eye doctor from now on. I look forward to coming back!

I was referred by Northside Hospital and it was a great experience overall.

I've been very pleased with the exams conducted by Dr. Ficco. His expertise is terrific and he adds a sense of humor to put patients like me at ease. A wonderful part of a wonderful facility!

I had Cataract and Corneal surgery with Dr. Patel, and saw Dr. Ficco who was very gentle and cared about all my concerns. Dr. Ficco was lovely, and Dr. Patel was out of this world. I ask, they answer. I have never had an experience as good as with Milan Eye Center- they took away all my fears.

Dr. Ficco gave me his time and was very helpful in clearing all doubts. He answered ALL my questions. The waiting time was long, but due to a computer issue- so it wasn't usual. In your appointment I didn't feel rushed and I felt heard.

Superb experience- Dr. Ficco helped me with all my concerns. It was worry free and comforting. I want to come back forever. I wasn't afraid at all. I felt heard and not rushed.

My daughter first came here, and she referred me to Milan Eye Center. I have had great success, everything has worked so very well for me. My overall quality of life has improved tremendously.

At first I was scared, but everyone took care of me and everyone was so nice. I felt taken care of. I enjoyed all the attention!

Dr. Ficco was very personable, he put me at ease. The front desk at Cumming is so friendly and nice, I look forward to coming every time. I have had 6 surgeries with Milan Eye Center and am always always educated on the procedures. Chalete Thibault is an AMAZING nurse- she gets 5 gold stars and I love her!!!!

Dr. Ficco is extremely intelligent in his field. He really understands how diabetes can affect my eyes, as well as my chronic dry eye which other Ophthalmologists have missed in the past. He is really educated on the current medicines and explains in laments terms what is going on with my eyes. Unlike others, Milan Eye Center actually cares and listens to their patients.

I have recommended others to him, he is very personable and extremely caring. I can tell the entire staff gets along- that's what drives a company to success!

Dr. Ficco is very thorough- I would recommend him to everyone. He explains everything very well, he is patient and compassionate. He listens to all concerns. My husband and I both had cataract and lassie surgery with Dr. Milan Patel.

It was all professional from the beginning to end. I am one day post cataract surgery and my results are outstanding. At 80 years old I have never seen better! I wouldn't mind traveling over an hour every single time. Dr. Ficco and Dr. Patel take time for my husband and I like we are their only patients.

Dr. Ficco is so special. He is so competent, answered ALL my questions. I NEVER felt rushed and he made me feel like he had all the time in the world for me. His patience is phenomenal- a TOTAL sweetheart! I cannot think of ANY way for MEC to improve!

Dr. Ficco is such a sweetheart!

Dr. Ficco is very professional and personable. He demonstrated a through knowledge of the wide range of contacts so I could make the best choice for my eye wear.