C. James Chuong

He lets his wife run the show and she overcharges and yells at everyone. She adds extra charges and tries to avoid billing to insurance. He doesn't have a great success rate, but he's cheap (until you add in all the extra charges). So, go there at your own risk.

I actually liked Dr. Chuong. The issue I have is that he allows his office manager Christine to disrespect patients. I've never felt so embarrassed or disrespected by a doctors office in my life. I tried to speak with him to inform him of my issue which was a mistake on their part but he would not talk to me. Christine spoke with me and the insurance company representative so disrespectful. She also told me she didn't understand why I wanted to see Dr. Chuong so bad when she only saw that I had only had one appointment within a year. Every time she spoke with me she yelled at me as if I was a child. She will not listen either. I would try and talk to her and she would talk over me and talk in such a disrespectful very loud tone. If you’re not doing IVF you’re not important! If you want to be treated with respect this isn’t the place! Obviously you’re going to a fertility dr for a reason, save yourself the stress! I don’t even like negative reviews but this one I couldn’t let go!

I am very grateful to Dr. Chuong and all his staff for the excellent services I have been given at Cooper Institute. Three years ago, due to my history of endometriosis with prior laparoscopic surgery and 3 failed IUI cycles, we went through IVF and had 6 great embryos. Unfortunately my first frozen transfer with one embryo was not successful. I was suggested to have another laparoscopy and Dr. Chuong did find recurrent endometriosis which was removed by laser. When I had my second transfer, I insisted to have two transferred even I was advised to still use one. Guess what, I ended up with TWINS!! The surgery made such a big difference. Now I am heading back to have my third transfer.

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Dr. Chuong clearly has been practicing long enough to be so knowledgeable and successful. He has the absolute best bedside manner out there. Antoinette the IVF coordinator is fabulous at what she does and so helpful and kind. The entire office staff is accommodating, considerate, knowledgeable and thorough. Though the process is a little complicated, they made it seem reasonably easy. We have gone through a total of 2 IVF cycles with 2 positive results!

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I appreciated all the time and effort and education provided to me by Dr. Chuong and his team. They always went above and beyond to help our efforts. They are very honest and have a high quality of service and care.

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