Arlene Basa Mercado

Rude & has VERY poor communication. She speaks before you can even get a word out.

(Translated by Google) Very bad experience with her, very sad since she denied my daughter care, because I don't speak English at the level to have a consultation with her and even though I told her that my daughter needed urgent care, she didn't care, she simply said that no (Original) Muy mala experiencia con ella muy triste ya que le negó la atención a mi hija, porque no hablo inglés al nivel para tener una consulta con ella y por más que le dije que mi hija necesitaba una atención de carácter urgente no le importó simplemente dijo que no (Translated by Google) Very bad experience with her, very sad since she denied my daughter care, because I don't speak English at the level to have a consultation with her and even though I told her that my daughter needed urgent care, she … More

This user rated the provider, but did not write a review

This place is useless, the one that looks like the doctor looks like a sorceress and the place looks like a doctor's office in a basement full of things.

Do not go.

I usually don’t make those type o reviews but i called to make an appointment for my mom and the receptionist was very rude she hung up the phone while I was explaining that my mom had covid 3 months ago , because she ask you if you have been sick with covid I understand that but it was like 3 months ago!!!! If you had covid in the past they not going to take you.Dont waste your time calling to this place. I usually don’t make those type o reviews but i called to make an appointment for my mom and the receptionist was very rude she hung up the phone while I was explaining that my mom had covid 3 months ago , because she ask you if you have … More

I don’t recommend this doctor. They are very unprofessional. She doesn’t have a actual nurse, her helper is her son. And the office itself looks like a gift shop. I have never been to a place that looks so filthy and cramped. Her examining table is full of papers. This definitely not a place where a would ever bring my child to be seen. There are better doctors with better offices somewhere else. I don’t recommend this doctor. They are very unprofessional. She doesn’t have a actual nurse, her helper is her son. And the office itself looks like a gift shop. I have never been to a place that looks so filthy and cramped. Her examining … More

This doctor was so rude! I really don’t recommend making an appointment. And I usually never say stuff like this but we were on a call because we were around the area and needed some help to get to her place and she was like “ come from the back and don’t complain!” When all we asked was for some confirmation. And I asked can you speak to my husband because I was having trouble understanding her she didn’t say anything but she was still on the call. So if your going to make a appointment I really don’t recommend it. This doctor was so rude! I really don’t recommend making an appointment. And I usually never say stuff like this but we were on a call because we were around the area and needed some help to get to her place and she was like “ come from the … More

She’s very rude don’t make an appointment with her. She hung up on me while trying to make an appointment. There are lots of nicer doctors around. If she doesn’t treat you nice in the beginning she wont treat you nice while you’re under her care. Absolutely mortified by her attitude...

This user rated the provider, but did not write a review

They are considered family because we have been going for two years and honestly really nice and really great. Yea the place doesn’t look like much but it’s still really professional but she honestly does a really great work and explains in detail what you have and how it can be resolved. I really recommend this doctor.

My experience was horrible. She is so rude. I was shocked by her behavior. My kids are scared of her. I really dont recommend making an appointment.

The doctor is good.They closed me an appointment at 11:30 a.m, I waited until 12:00 a.m and they never came. I had to go with my brother to the appointment so we spent more than 10$ only for transportation and in the end, we left.

This user rated the provider, but did not write a review

The Dr Is the Best she is really good

This user rated the provider, but did not write a review

The worst customer service I got in my life , changing your appointment without noticing you and, when you schedule an appointment first come first serve like in a restaurant . The doctor herself still refusing release my son’s file.

This is a family business. Small and cozy office. Love the one-on-one setting which makes the visit quick and thorough. It's private office which is a huge PLUS! Call for office hours.

Great doctor. Spends alot of time talking and helping people. Great doctor.

Horrible experience. No follow up.